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An MBA is a graduate-level business degree designed to give professionals the critical knowledge they need to step into management and leadership roles in companies. It’s a prestigious symbol to an employer that you are steeped in the art and science of business management and can apply your expertise to a wide range of industries, from accounting and finance to marketing, international business and many more.

MBA stands for Master of Business Administration. At its core, it’s a degree that can help you learn to solve complex business problems, give you the expertise to lead across departments and industries and offer the skills you need to succeed in a fast-paced, evolving job market.

"The Master in Business Administration prepares professionals with foundational and core knowledge to develop the know-how to manage, lead and solve problems in complex global business environments," said Dr. Katie Carpen, an associate dean of business administration at Southern New Hampshire University (SNHU).

What Are MBA Courses All About?
Unlike many other degree programs that often focus on knowledge and skills specific to a particular industry, you can apply the learning you do in an MBA program to management roles across an almost impossibly diverse group of fields, said Carpen.

"The MBA remains the premier degree for business students and provides learners with the opportunity to develop knowledge, skills and abilities that employers seek in generalists, specialists, strategists or entrepreneurs," she said. "The MBA curriculum shows the interconnectedness of business functions, processes and people."

The coursework of MBA programs — which generally includes readings, lessons, projects and internships–often “integrates cross-cultural, geopolitical and systems knowledge,” Carpen said. Courses are designed to help learners:

Identify and assess problems to find or create solutions
Make ethical, legal, sustainable and data-driven decisions
Operate and lead in complex business environments
“In a program like ours, (students) can build their confidence as researchers and develop their academic voice, which in turn supports their professional or consultative voice,” said Dr. Kimberly Blanchette, academic associate vice president of STEM and business programs at SNHU.

Is Getting an MBA Hard?
Like all types of graduate degrees, earning an MBA is intended to challenge you so you can advance as a professional. You’ll likely encounter new concepts and situations that can help you develop your skills in problem-solving, critical thinking, decision-making and people management, among others.

Some MBA programs approach course material with practical applications in mind. At SNHU, for example, MBA courses use scenario-based learning, allowing students to consider their approach to realistic business problems and decisions. This means you’ll be better prepared to apply learning outcomes to situations that arise in your professional life.

It’s important to note: You won’t be going through the program alone, even if you’re earning your MBA online. Your instructors are there to provide clarity and support as you work through subject material — and they can answer questions you might have along the way. Some schools also offer free tutoring services available to you no matter what day or time you’re completing coursework.

Should I Get an MBA?
As a business professional, you can benefit from an MBA in many ways, including increasing your knowledge of advanced business concepts and strategies and gaining greater flexibility in your career options. The Graduate Management Admissions Council (GMAC) conducts an annual survey of hiring managers and recruiters. The group’s 2022 Corporate Recruiters Survey shows 92% of the U.S. companies that responded planned to hire people with MBAs (GMAC 2022 PDF Source).*

[Image: A blue infographic with the text GMAC survey shows 92% of U.S. companies plan to hire MBA grads in 2022]

An MBA can be a tool to advance your career in nearly any industry, from business to finance and in disciplines such as engineering, information technology and healthcare.

"Everything is business as you progress up the ranks of leadership," said Kate Noor, an academic advisor and adjunct faculty at SNHU. "An MBA is great for those in a 'traditional' business setting, but every industry has room for an MBA in some capacity. What you learn is beyond just crunching numbers. You’re also learning how to motivate your workforce and how to be an ethical and effective leader."

[Image: Terrell Wong with the text Terrell Wong]

Terrell Wong ’19MBA, a director on Major League Soccer’s LA Galaxy partnership activation team, earned his MBA online at SNHU. He said it improved his understanding of business in general, but also some of the projects the Galaxy and its parent company, AEG, are involved in. In addition to having the credential under his belt — and on his resume — he said the program deepened his knowledge and skills, preparing him for new career opportunities.
“For me, to get the MBA in Marketing… has really given me an opportunity to open up and jump at any opportunity that comes,” he said.

What Does an MBA Do for You?
Earning an MBA is ideal if you’re interested in advancing on the corporate ladder. While it depends on the size and type of company you work for and your professional experience, most MBA holders are qualified for middle or senior-level management positions, Carpen said.

[Image: Kelly Charest with the text Kelly Charest]

“When it comes to the professional value of earning an MBA, the driving factors usually include enhanced marketability, earning potential, transferability, domain knowledge and skill sets that are essential to the business environment,” she said. “An MBA program develops a person’s critical, creative and strategic thinking all within the scope of starting, running or growing an organization.”
For Kelly Charest ’21, an MBA unlocked new possibilities for her. She started her MBA program hoping to advance her career, and upon completing her degree, she did just that.

“Within a few months of graduating, I received a job offer for a position that offered me a great deal of advancement and promotion,” said Charest.

An MBA Gives You a Recognized Credential
[Image: Dr Kimberly Blanchette with the text Dr Kimberly Blanchette]

An MBA from an institution accredited by the Accreditation Council for Business Schools and Programs (ACBSP) or another major accrediting body carries a certain prestige and reputation — one that is recognized around the globe. That’s because graduates with an MBA are generally considered masters in understanding business, especially from a strategic leadership perspective.
“It’s a respected credential that signals to employers a person’s ability to look at business administration in a holistic, strategic manner while also understanding how the specific functional units work separately together,” Blanchette said.

More companies than ever are planning to hire new MBA graduates, and recruiters are increasingly trusting of the training and education a business degree provides, according to GMAC. Since more recruiters think business degrees successfully prepare workers for the field, these degrees now have more real-world value.

An MBA Can Improve Your Versatility and Stability
[Image: A blue infographic with the text An MBA can: Give you a recognized credential; Improve your versatility and stability; Help you network; Increase your earning potential]

Technology, including artificial intelligence and machine learning, is changing or even disrupting entire industries.
“In the long term, MBA graduates are much more versatile employees with regard to where and how organizations can make the best use of their talents,” Blanchette said. “As technology takes care of the more basic types of tasks or services, employers want people who can critically think and reason, who can analyze and leverage data, which is what an MBA prepares a person to do."

The knowledge and skills of MBA graduates prove advantageous across various disciplines, industries and organizations, especially relative to other master’s degrees.

For example, when comparing an MBA to a master’s degree in a related field (such as information technology, accounting or data analytics), the MBA offers a cohesive, well-rounded curriculum, which can benefit a range of professionals, whether they’re in strategic, operational, generalist or specialist positions.

“That’s really the driving force behind the ‘MBA preferred’ language you often see included in position descriptions,” Carpen said.

An MBA Can Help You Network
Another benefit to being enrolled in an MBA program is the networking and connections learners make with the faculty, classmates (who are often fellow professionals or entrepreneurs), alumni, guest speakers and more.

Upon graduation, you’ll also enter into your institution’s alumni network — and at a university like SNHU, that’s over 200,000 alumni. This is a valuable resource that allows you to connect with and learn from a growing number of MBAs for years to come.

In addition, both before and after graduating, MBA students and degree holders can often join professional associations, such as the:

Association of MBAs
National Black MBA Association
Reaching Out MBA
An MBA Can Increase Your Earning Potential
There are also salary considerations when thinking about earning your MBA. According to GMAC, median starting salaries for MBAs at U.S. companies were estimated at $115,000 in 2022.* That’s almost double the average salary for workers in the United States, as noted by the U.S. Bureau of Labor Statistics (BLS).*

An MBA also might help you land a higher-paying role at your current place of work. BLS noted some of the best-paying business positions and their average salaries in 2022:

Chief executives: $246,440 per year*
Financial managers: $166,050 per year*
Marketing managers: $158,280 per year*
Sales managers: $150,530 per year*
What Can I Do With an MBA?
[Image: Dr. Katie Carpen with text Dr. Katie Carpen]

One of the most critical steps to finding success with your MBA degree is applying your learning to the real world, whether that’s in your current job, embarking on a new career path or even launching your own entrepreneurial endeavor.
As a business generalist, you can fill a variety of functions at a company. Carpen recommended identifying where there are frequent job openings and your career goals. If you notice any overlap, that could be a perfect focus for your studies. In many MBA programs, you will have the opportunity to personalize your degree and advance your expertise in a specific area of business with elective courses or degree concentrations. Be sure to research concentration options at your university; there may be many you aren’t aware of — at SNHU, for example, there are 17 different concentrations to consider.

"For instance, an MBA with a concentration in business intelligence, operations management or project management may provide more career opportunities within the respective fields," Carpen said.

The types of MBA concentrations can include both general business fields and industry-specific subjects, such as:

MBA in Business Analytics
MBA in Finance
MBA in Healthcare Management
MBA in Human Resources
MBA in Project Management
[Image: Cristina Velez and the text "Cristina Velez"]

You can also begin your program, see what types of courses best grab your attention, and then decide how to focus your degree.
“Our advice to students that are unsure of MBA concentrations is to work on core classes first and decide at the end of the program which area they were more attracted to or enjoyed the most," said Cristina Velez, an assistant director of academic advising at SNHU. "We also advise students to go talk to their career advisor and navigate the different careers in different business areas, to make sure they choose a concentration where they will see themselves succeed."

Dr. Thomas Scott ’15MBA had already completed his undergraduate degree, medical school and a 4-year residency and was leading a series of urgent care centers when he decided he needed to learn the language of business. It was an MBA degree that helped him develop the skills he needed.

[Image: Dr. Thomas Scott with the text Dr. Thomas Scott]

“As I got further along in my professional career, I realized the need for more education,” Scott said. “I didn’t think about it until I was far into the administrative part, thinking the people sitting in front of me were speaking a language I didn’t. That’s when I realized I needed to go back (to school) and learn it. I need to understand what these people were saying if I wanted to work forward.”
Scott chose a concentration in healthcare informatics, which paid dividends in his role leading a small team of administrators.

“A lot of my MBA comes into play because we have a lot of decisions to make, and we’re not a giant corporation with people telling us what to do,” he said.

Adding a specialization within your MBA program can also help make you uniquely qualified for specific roles within a company. The GMAC 2022 Corporate Recruiter’s Survey found that hiring demand was highest in healthcare, consulting, technology and energy/utility industries.

A 2019 version of the report goes on to identify the top jobs by industry (GMAC 2019 PDF source):

Consulting: Information technology, engineering management and economics
Energy: Engineering management, information technology, economics
Finance/Accounting: Economics, information technology, risk management
Healthcare: Health administration, marketing, supply chain management
Technology: Information technology, engineering management, supply chain management
Manufacturing: Supply chain management, engineering management, information technology
Nonprofit/Government: Public administration, health administration, educational leadership
Products/Services: Marketing, supply chain management, information technology
MBA Degree Requirements and Preparation
While MBA admission rules often vary among programs and institutions, a bachelor’s degree is a standard requirement to enroll in any master’s level program.

Prerequisites for an MBA: Earn a Bachelor’s Degree
While having prior business education experience can be beneficial when enrolling in an MBA program, most programs do not require that an applicant hold a business degree to apply.

"Earning an MBA is an option for any learner with a bachelor’s degree," Carpen said. "Most MBA programs require students without a bachelor’s degree in business to complete prerequisite foundational courses in core business content, such as business math, statistics, finance, accounting and economics."

You may also be able to use approved prior learning assessments or testing tools to prove your knowledge in these content areas and meet program requirements while saving time and money on foundational courses, Carpen said.

Find the Right Program: Consider Goals, Do Research
Once you’ve decided to go back to school, it’s important to consider your reasons for getting an MBA. With so many programs available, knowing what you want will help you find the right one.

For example, going to school might be your full-time job right now, and you prefer to learn in person. Attending a traditional brick-and-mortar college could work for you. Or, maybe you’re working and supporting a family, and going to school online is the best option.

Some online programs offer rolling admission and terms year-round, meaning you can start and finish faster. At SNHU, for example, you can earn your MBA online in just over one year if you take two classes at a time.

Know what’s important to you when it comes to earning an MBA and do your research.

The Application Process: Gather Necessary Materials
Most universities require a graduate application and undergraduate transcripts from the college or university where you completed your bachelor’s degree, according to the Princeton Review.

Some programs might also have other requirements, such as sitting for an admission interview or submitting an essay, resumé or letters of recommendation. You might also be asked to take an entrance exam.

Many schools require the Graduate Management Admission Test — or GMAT — to assess analytical writing, integrated reasoning, quantitative and verbal skills, and some use GMAT results to determine admission eligibility. But like many standardized tests, the GMAT’s effectiveness has long been debated. Does it accurately measure subject knowledge or how well a person prepares for a specific test?

Some schools, including SNHU, have designed MBAs that don’t require GMAT scores. This saves you time and money. By not having to shell out a few hundred dollars per test, you could put those savings toward books for your first few classes. While costs are a concern, the other big place that people like to save comes in the form of time. Preparing for the exam can be time-consuming, especially for adult learners who are already carving out time to further their education.

Consider Costs: How to Pay for Your Degree
Another essential step toward enrolling in an MBA program is determining how you’ll pay for your degree. Luckily, there are several approaches you can consider.

Financial aid may be available for those who apply and qualify through the Federal Application for Financial Student Aid (FAFSA). Private student loans may also be an option to finance your degree, and there are many types of scholarships that might be of interest to you.

If you’re earning your MBA while working full-time and hoping to advance your career within your current organization, you may also qualify for tuition reimbursement as an employee benefit. Be sure to check with your human resources department about any educational benefits your company offers.

[Image: Kate Noor with text Kate Noor]

While there are not as many MBA scholarships available as undergraduate scholarships, there are some opportunities if you’re willing to put in the time and effort to apply for them, Noor said.

"Every school has different options, so always do your research, as you should with any large investment of your time and money," she said. Don’t be afraid to reach out to your college or university’s Student Financial Services office to speak with a counselor about your options.

Charest earned her bachelor’s in communication at SNHU and thought it was a no-brainer to continue on to her MBA. She knew the cost was reasonable, and the online courses were worth it for the education and support she would receive.

“The price was comparable if not better than other options, but being an alumnus, it allowed me to just step right back in with a lot of ease,” said Charest. “I also enjoyed how responsive, helpful and proactive the academic advisers were.”

And be aware that there are big differences in tuition costs between the MBA programs at different universities. By doing your homework, you can determine which school offers the MBA program that is the best value for achieving your goals.

Is it Worth Getting an MBA?
An MBA can be beneficial to business professionals for many reasons. Some of the main benefits Carpen cited included:

Developing an authoritative voice through critical and strategic thinking
Enhancing your knowledge, skill set and ability to make evidence-based decisions
Strengthening your professional communication skills
Increasing your marketability by earning a degree that mixes the hard and soft skills employers are looking for
Before embarking on her career in higher education, Carpen was a recruiter for Fortune 500 companies and found that those employers were interested in hiring MBA holders because they are known for their "critical, creative and strategic thinking to start, run or grow an organization."

Especially if you are like so many professionals interested in an MBA who already have a full-time career as well as family responsibilities to balance, an online program may give you the flexibility you need. Studying online can allow you to fit your learning into your daily life, taking as many courses each term as you can handle and accessing course materials at the times that work best for your schedule.

"It’s all about finding the balance that works for you," Noor said. "At the end of the day, take the time you need to do well. And make sure you take some time in your week to do something for you. … Make sure you are prioritizing what is important, whatever that looks like for you. Without these things, you cannot learn properly."

Discover more about SNHU’s MBA program: Find out what courses you’ll take, skills you’ll learn and how to request information about the program.

*Cited job growth projections may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth. Actual salaries and/or earning potential may be the result of a combination of factors including, but not limited to: years of experience, industry of employment, geographic location, and worker skill.

Joe Cote is a staff writer at Southern New Hampshire University. Follow him on Twitter @JoeCo2323.

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Daniel is a MarketWatch Guides team writer and has written for numerous automotive news sites and marketing firms across the U.S., U.K., and Australia, specializing in auto finance and car care topics. Daniel is a MarketWatch Guides team authority on auto insurance, loans, warranty options, auto services and more.

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Edited by:
Rashawn Mitchner,
Edited by: Rashawn Mitchner Managing Editor
Rashawn Mitchner is a MarketWatch Guides team editor with over 10 years of experience covering personal finance and insurance topics.

Senior Editor
For the most part, getting new car insurance is pretty similar to buying coverage for any other vehicle. There are some particulars, however, and you may have different needs when it comes to insuring a new car than if you were protecting a used one.

We at the MarketWatch Guides Team take an in-depth look at how to get auto insurance for a new car, from the essential types of coverage to how much it might cost you. We also share a few recommended providers from our 2023 list of the best car insurance and cheapest car insurance companies to help you get started.

Key Takeaways:

Most dealers and dealerships require you to have car insurance before you purchase a new vehicle.
Some insurance companies offer a grace period, which allows you to purchase and drive a new vehicle for a set amount of time without starting a new insurance policy.
The best way to get new car insurance is to shop around and get car insurance quotes to find the right provider for you.
Related Resources Cheapest Car Insurance 10 Largest Car Insurance Companies in the U.S. Best Car Insurance Companies Average Cost of Car Insurance
In this review:
When To Buy Insurance for a New Car
How Much Does Insurance Cost for a New Car?
How To Get Insurance for a New Car
New Car Insurance Coverage
New Auto Insurance: The Bottom Line
New Car Insurance: FAQ
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When To Buy Insurance for a New Car
You should get insurance for a new car as soon as possible since most vehicle dealerships require proof of insurance before you drive off with a new vehicle. However, when you need to get the insurance depends on whether the dealer offers a grace period, which gives you time after purchase to get a car insurance policy. Even with this in mind, we recommend that you compare policies from multiple car insurance providers before purchasing a new car.

New Car Insurance Grace Period
If a company offers a grace period, it typically lasts seven to 30 days from the date of purchase. This grace period is a set amount of time in which you’re allowed to drive your vehicle without starting a new insurance policy. Whether you have a grace period depends on a few factors, including:

Insured status: One reason you may have a grace period is that you are rolling over your previous insurance policy into a new one. In this situation, your old coverage types and limits may apply until a new car insurance policy starts.
Insurance company: Grace period rules can vary significantly by insurer. For example, Progressive allows for a 30-day grace period, while some providers have none at all.
Since grace periods vary from company to company, it’s best to figure out exactly what your policy will allow for. You can find this information in the fine print of your contract, but it may be easier to ask an insurance agent.

When Does a New Car Insurance Policy Start?
If you buy insurance before taking ownership of a new car, the policy will begin the moment you drive your vehicle off the lot. This is often required by dealerships because it’s illegal for anyone to drive without auto insurance.

You’ll need the following information on hand to start a new car insurance policy before buying the vehicle:

Purchase price
Vehicle identification number (VIN)
Your contact information
Most car insurance providers will be able to start your policy within 24 hours. You can even find same-day insurance from many auto insurance companies.

How Much Does Insurance Cost for a New Car?
According to our research, the national average cost of full-coverage car insurance is $1,730 per year. Your premium, however, is likely to vary based on personal and car-specific factors.

Technically speaking, whether a car is new or used doesn’t factor into your premiums. However, you’ll see rates go up for a new car if it’s more expensive overall than your previous car.

Best Insurance for New Car
In our research, we found that State Farm tends to be the best overall car insurance provider due to its affordable rates, coverage options and customer service. However, there are several other providers worth considering as well, if you’re looking for the best insurance for your new car.

Car Insurance Provider Overall Rating Annual Cost Estimate
State Farm 9.3 $1,481
USAA 9.2 $1,054
Geico 9.1 $1,308
Erie Insurance 9.0 $1,238
Travelers 9.0 $1,669
Liberty Mutual 9.0 N/A
Auto-Owners Insurance 8.8 $1,337
Progressive 8.7 $1,611
Nationwide 8.7 $1,281
Country Financial 8.6 $1,295
What Factors Affect New Car Insurance Costs?
The value of your vehicle is just one of many factors that insurers use to determine premiums. When you insure any vehicle, new or used, several things are taken into account, like your age, driving history and credit score.

[Image: Icons showing the factors that influence the cost of car insurance]

Here are additional factors that affect the cost of car insurance:

Age: Younger drivers and especially teen drivers typically pay higher premiums than drivers in other age groups. How long you’ve had a driver’s license can also be a factor, as experience usually leads to responsible driving behaviors.
Driving history: A clean driving record gives you access to the lowest rates. Any at-fault accidents, speeding tickets or driving under the influence (DUI) violations could greatly boost your premiums.
Credit score: In states where it’s legal, insurance companies typically charge drivers with poor credit scores more for coverage than those with average or good scores.
Location: Car insurance rates vary from state to state, but they also vary within states. Those in New York City or in one of California’s urban areas will often pay far more for coverage than drivers in rural regions nearby.
Marital status: Some insurance companies charge married drivers less for coverage than drivers who are single.
Types of coverage: The types of insurance that you include on your policy make a big difference in what you’ll end up paying. Minimum coverage policies will usually be the cheapest, with additional coverages increasing your cost.
Coverage limits: The limits you set for insurance coverage play a major role in your premiums. Generally speaking, your monthly premiums will be less if you have lower coverage limits.
Deductible: Your deductible, which is the amount you’ll pay out of pocket for repairs or a total loss claim, can also affect your insurance premium. In most cases, your premium will be less if you have a high deductible on your new car insurance policy.
Discounts: Most insurance companies offer discounts on their coverage. One of the most common is a bundling discount for combining your auto insurance policy with other insurance products such as homeowners, renters or life insurance.

How To Get Insurance for a New Car
Buying a new car insurance policy is mostly the same as getting insurance for any other car. With most insurers, you should be able to find coverage, purchase it and start your policy while you wait at the dealership.

Getting New Car Insurance
The process for getting new car insurance coverage is relatively simple. You’ll just need to follow these steps:

Prepare the information needed to start getting quotes. This includes the car’s VIN number, purchase price and your contact information.
Start shopping for free quotes. You can compare car insurance quotes online quickly and easily with most providers. We recommend getting estimates from at least three providers before making a decision.
Choose your insurance provider and plan. Pick the quote that offers you the best combination of cost and peace of mind. You should be able to start your auto coverage policy almost immediately.
Give the dealership your new insurance card. Most companies now offer a mobile app that allows you to pull up your insurance card whenever you need it. You’ll be able to send this to the dealership to get your keys, usually through an emailed PDF copy.

New Car Insurance Coverage
For the most part, new cars don’t require any different types of insurance coverage than other vehicles. The kinds and amounts of coverage you need depend on other factors, such as where you live and whether your lender has extra requirements if you take out a new car loan.

[Image: A table that shows what the six standard types of insurance do and don’t cover and where they’re required]

State Minimum New Car Coverage Requirements
Each state has its own minimum insurance requirements. Usually established by the state’s department of motor vehicles (DMV) or a similar agency, these standards often vary widely.

You can find your state’s requirements and our recommendations for providers with cheap rates by clicking your state on the map below:

Click a state to learn more about the cheapest providers in that state.

COMPARE RATES
Standard Types of Required New Car Insurance
State minimum requirements are almost always made up of some variation of the auto insurance coverage options listed below.

Bodily injury liability insurance: Covers lost wages and medical bills for other parties in an accident for which you’re found at fault.
Property damage liability coverage: Covers the cost of damages to other vehicles and property involved in an accident that you caused.
Personal injury protection (PIP): Covers medical expenses and lost wages for you and other members of your party, no matter who caused an accident.
Medical payments (MedPay): Covers medical bills but not lost wages for you and your party, regardless of who is found at fault for a collision.
Underinsured motorist/uninsured motorist coverage: Covers your property and injury claims if an at-fault driver doesn’t have sufficient coverage to pay for them.
New Car Insurance Requirements
Some lenders require borrowers to carry new car insurance add-ons that cover damages to the vehicle in every circumstance. This is meant to protect the lender’s financial interest. That’s why you may be required to carry additional coverage options like these if you take out a loan to buy a new car:

Collision coverage: Covers damages to your vehicle regardless of who is found at fault for an accident.
Comprehensive coverage: Covers damages to your vehicle from sources other than accidents such as fires, theft or vandalism.
Gap insurance: This type of insurance covers the difference between what you owe on a vehicle and what it’s worth in the event of a total loss.
Loan or lease payoff: Covers the remaining balance on an auto loan or lease in the event of a total loss.
New Car Insurance Additional Coverage Options
While standard options are mostly the same from one provider to the next, many insurance companies differentiate themselves through additional choices. Many of these add-ons help to manage other aspects of new car ownership, such as breakdowns and emergencies.

Some of the most common optional coverages you’ll find are:

Roadside assistance: Covers the cost of emergency roadside services such as towing, fuel delivery and flat-tire repair or replacement.
Rental reimbursement: Covers the cost of a rental car while your vehicle is being repaired or replaced.
Mechanical breakdown insurance (MBI): Covers repairs to certain car components following a breakdown, similar to an extended car warranty.
Rideshare insurance: Covers you during downtime if you drive for a rideshare company like Lyft or Uber.
Travel expenses: Covers food, lodging and other travel costs if you can’t use your car following a covered loss away from home.
Most auto insurers offer unique lineups of optional new car insurance coverages. You can learn about all available options as well as what each plan covers by speaking with an agent.

[Image: List of common services found with roadside assistance programs at insurance companies]

New Auto Insurance: The Bottom Line
It’s best to get auto insurance for a new car before you buy it — and in many cases you’ll be required to. Thankfully, you have the ability to quickly get car insurance quotes online or over the phone with policies that can start the same day, if needed. We recommend that you compare car insurance quotes from multiple insurers before purchasing a new vehicle.

New Car Insurance: Recommended Providers
It’s so easy to shop around for car insurance that you can probably do it while you wait for the financing department or another delay that’s involved in buying a car. Our team recommends State Farm and Travelers as good places to start your search.

State Farm: Editor’s Choice
State Farm is the nation’s largest insurer and it earned the highest score of all providers in our 2022 insurance study. Drivers can often find inexpensive new car insurance through State Farm, and the company also offers an extensive selection of additional coverage options. With a large number of insurance discounts to choose from, State Farm policyholders can get the coverage they want at affordable rates.

Keep reading: State Farm insurance review

Travelers: Most Coverage Options
People looking to cover as many parts of their new cars or motorcycles as possible may want to look at Travelers. In our 2022 insurance study, we found that the company has an ample coverage portfolio, with many of Travelers’ choices appealing to owners of new vehicles. For example, Premier New Car Replacement® will cover the cost of a brand-new replacement of the same make and model in the event of a total loss.

Keep reading: Travelers insurance review

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New Car Insurance: FAQ
Below are some frequently asked questions about new car insurance.

Our Methodology
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the insurers that scored the most points topping the list.

Here are the factors our ratings take into account:

Cost: Auto insurance rate estimates generated by Quadrant Information Services and discount opportunities were both taken into consideration.
Coverage: Companies that offer a variety of choices for insurance coverage are more likely to meet consumer needs.
Reputation and experience: Our research team considered market share, ratings from industry experts and years in business when giving this score.
Availability: Auto insurance companies with greater state availability and few eligibility requirements scored highest in this category.
Customer experience: This score is based on volume of complaints reported by the NAIC and customer satisfaction ratings reported by J.D. Power. We also considered the responsiveness, friendliness and helpfulness of each insurance company’s customer service team based on our own shopper analysis.
Our credentials:

800 hours researched
45 companies reviewed
8,500+ consumers surveyed
*Data accurate at time of publication.

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Go beyond a traditional MBA and conventional thought by pushing the limits of what a Full-time MBA degree can provide. Ranked among the best Full-time MBA programs, Emory’s Two-Year MBA is the only top-20 MBA program with world-class academics and small-by-design classes delivered in a dynamic, global city.

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Master of Business Administration (MBA) Intensive
Our MBA Intensive gives you the opportunity to enhance your career prospects through more direct contact with business leaders and a personalised leadership development program.
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Course details
In this accelerated program, our cohort-based MBA Intensive offers an accelerated course of study that will enhance your career prospects anywhere in the world. The strong leadership focus is tailor-made for the next generation of leaders and influencers.
The UWA MBA experience
The practical business and leadership skills that you will acquire from an MBA makes it one of the most valuable graduate degrees for your career. An MBA provides you with a competitive advantage in the job market by equipping you with the knowledge, skills and professional network to add immediate value to your organisation. An MBA can also adjust your career goals, lead to new opportunities and open new pathways to success that were not available to you before.

The right MBA can transform your career by changing the way you think about yourself, your potential and the world around you.
An MBA from UWA, Western Australia’s leading university, will give you the very best chance of achieving your career aspirations.

The classroom
At UWA, we focus on not only what you learn, but how you learn. Our teaching methods help you acquire a deep understanding of all areas of business, which allows you to apply what you have learned for the rest of your career.

Our School uses a variety of teaching methods that extend well beyond traditional case studies and one-way lectures. A unique advantage of the UWA MBA is that all of our teaching School staff are active researchers and practitioners who are at the frontiers of their fields and this will make your classroom experience richer and more rewarding.

During your MBA at UWA, you will also have the opportunity to learn from numerous senior industry leaders (including CEOs and Board members of some of Australia’s largest companies), both in-class and through our extra-curricular Masterclass Series and our Strategy and Leadership Forum

Experiential learning
Our MBA courses have incorporated experiential learning for more than 30 years. Working alongside UWA Business School, fellow students and corporate partners, you will quickly begin to understand the complexity of the challenges faced by business leaders today, and by working on real-world case studies and projects, you will quickly begin to apply your knowledge to address such challenges.

Team learning
Perhaps the most engaging aspects of the program is that you will learn in collaboration with an experienced cohort of professionals. Study groups, team projects, and extracurricular activities afford opportunities for you to support one another. Courses like Negotiation Behaviour and Organisational Change and Transformation provide opportunities for you to challenge one another. And through it all, you will develop strong relationships with your classmates that will last throughout your career.

Our staff
At UWA, you will be taught by UWA Business School staff that are at the frontiers of knowledge in their fields. Our MBA teaching staff have extensive experience in the classroom at the postgraduate level. But not only are our MBA teaching School staff world-class professional educators, they also have extensive commercial experience, which ensures that your professional development is in the very best of hands.

Meet a selection of our MBA teaching staff:

Dee Roche
Adam Parr
Professor Phil Hancock
Associate Professor Warrick Van Zyl
Professor Allan Trench
Associate Professor Jo Sneddon
Associate Lecturer Jenny Hoffman
Dr Richard Gruner
Professor Paul Flatau
Dr Sandra Kiffin-Petersen
Professor Raymond da Silva Rosa
Professor Tim Mazzarol
Professor Ray Fells
Professor Alison Preston
Dr March To
Peter Van Onselen
Dr Glen Hutchings

About the course
If you are seeking career progression, then an MBA from UWA will provide you with the technical expertise, interpersonal skills, agility and confidence required to transform your future.

As Western Australia’s leading MBA program, and one of the highest-ranked MBA programs in Australia, you will be challenged to expand your business knowledge, sharpen your critical thinking and decision-making skills and boost your leadership potential.

UWA attracts brilliant people, so there is no better place to learn, explore, network and pursue your goals in a highly collaborative and innovative environment.

View full details
MASTER OF BUSINESS ADMINISTRATION INTENSIVE
Quick details
STATUS
Available
LOCATIONS
Perth (Crawley campus)
ATTENDANCE
Full-time
DELIVERY
On-campus
STARTING DATES
Every January
LEVEL OF STUDY
Unknown
COURSE CODE
43520
CRICOS CODE
081415F
View full details
#1 in Oceania for Alumni Outcomes
UWA’s MBA program is ranked number one in the Oceania region for Entrepreneurship and Alumni Outcomes (QS World University Rankings 2021 Global MBA Rankings).
Ranked Top 100 in consulting specialisation
UWA has been ranked in the top 100 universities globally for its MBA program consulting career placements for graduates (QS Career Specialisation Rankings for 2021).

The MBA career specialisation rankings collect data from more than 37,000 global employers as well as from millions of research publications and seeks to analyse career placements of MBA graduates globally.

In the QS Career Specialisation Rankings, UWA performed strongly in the QS assessment of research strength, combining full-time MBA research and MBA specialisation research. The MBA program also performed strongly in career placements, which combines insights from graduates entering industry, functions and starting their own businesses.

KEYSTONE UNIT
Authentic Leadership Program
Jenny Hoffman

Associate Lecturer Jenny Hoffman is a highly experienced leadership consultant and coach who coordinates the unique Authentic Leadership Program, a keystone of the UWA MBA Intensive:

"My aim is to provide a transformational space where participants can go on a journey within, unlocking leadership ‘mindtraps’ and transforming self-limiting beliefs. To discover their Aspirational Purpose and Values and to start to let go of the expert’s mindset and become more curious. This willingness to dwell in the unknown creates the opportunity to lean into the emerging future while staying present, curious, compassionate, and courageous."

View full details
Natalie Sim
Natalie Sim
Find out more
INTERNATIONAL STUDY TOURS
MBA students visit LinkedIn office at San Francisco, United States
mba students at linkedin in san francisco

UWA MBA students have the opportunity to undertake an international study tour. During a tour of the LinkedIn office at San Francisco, students were exposed to the latest developments in advanced data analytics and changes to the future of work. They also visited on-demand streaming video platform Kanopy, automotive and energy company Tesla, network startup accelerator and corporate innovation platform Plug and Play, and the Knight Management Center at Stanford University, among other businesses.

MEET THE UWA BUSINESS SCHOOL
Dee Roche
Jenny Hoffman

"My role is to prepare students for the relentless and ever-accelerating rate of change."
–Dee Roche

Dee specialises in leadership, strategic change and transformation. She has won multiple teaching awards and coordinates the popular MBA Organisational Change and Transformation unit.

STUDY OPTIONS
MBA Flexible
You can also study this on a part-time basis through our similar Master of Business Administration (Flexible) course.
MASTER OF BUSINESS ADMINISTRATION INTENSIVE
Important dates
INTAKE PERIODS
January 2024
APPLICATION OPEN
Open now
Visit the MBA (Intensive) course page for more information on scholarships.
APPLICATION CLOSE
Sunday 3 December 2023
Sunday 3 December 2023
Refer to Admissions Requirements for information on eligibility criteria and how to apply.

Course structure
Postgraduate coursework degrees and combined (coursework and research) degrees comprise a number of units. Refer to the course structure for more information.

Course structure details
UWA MBA graduates earn highest salaries nationally
Graduates of the UWA MBA program earn the highest salaries in Australia, almost $200,000 per annum after completing their course, at an average age of 34 (QS Top Universities Global MBA Rankings for 2021).

STUDY OPTIONS
MBA Intensive
Various study modes are available. Below are example study plans for the 12, 15 and 18-month study modes: these all commence with the same dedicated orientation session in January, where the incoming cohort will meet and begin preparing for the program together.

Table of MBA Intensive study plan

To talk through your preferred study modes and length of program that suits your career, please speak to our Future Students Advisers: future-mba-business@uwa.edu.au.

View full details
MBA news
MBA (Oil and Gas)

Our new MBA specialisation in Oil and Gas, which is taught face-to-face on our Crawley campus, is the only program of its kind in Australia. These courses are taught by our world-class UWA Business School and expert practitioners, and will be of interest to those currently working in the industry and seeking to develop industry-relevant commercial skills or those considering a future career in the oil and gas industry.

These courses can be supplemented by our regular masterclass series. Recent industry speakers have included Richard Goyder (Chairman, Woodside), Zoe Yujnovich (Executive Vice President, Shell Australia) and Meg O’Neill (Executive Vice President Development and Marketing, Woodside). Upcoming speakers include Al Williams (Managing Director, Chevron Australia).

The following elective units are available:

ECON5504 Global Energy and Mineral Markets
MGMT5239 Oil and Gas Sector Management
MGMT5240 Project Management in Oil & Gas
FINA5601 Valuation and Risk Analysis for Resource Companies
MGMT5524 Strategic Management of Resource Companies
LAWS5589 Australian Oil and Gas Law
LAWS5532 Oil and Gas Agreements
LAWS5111 Corporate Governance for Resources Companies
LAWS5521 Climate Change Law and Emissions Trading
GENG4410 Fossil to Future – The Transition
OCEN4003 Strategic Leadership for the Blue Economy
These units are available in both the MBA Intensive and MBA Flexible programs.

What to look for when choosing an MBA program
MBA students in class at UWA

If you’re considering undertaking an MBA or MBA pathway graduate certificate, it’s important to weigh up your options carefully before deciding which program to join.
International study options
Numerous international study options exist within the UWA MBA.

A highlight of many of our students’ programs is our annual International Study Program (MGMT5618), which you can take as an option unit towards your MBA. The two most recent tours took our students to San Francisco and Silicon Valley. Students spent a day at Stanford University receiving lectures from Stanford professors in the areas of innovation and entrepreneurship. Company visits included Google, Linkedin, Kanopy, Kahn Academy, and a tour of the Tesla factory, among many others. Cultural activities included a visit to the Napa Valley, a walking tour of the Golden Gate Bridge and lunch in charming bayside Sausalito.

Many of our students also take intensive courses at other leading universities overseas and credit these courses towards their UWA MBA. We have special exchange arrangements with the universities below, however, you are not restricted to studying at only these universities in seeking out an international MBA experience.

In recent years, our MBA students have studied at Harvard, MIT, Stanford, and more, as part of their UWA MBA.

Student exchange opportunities

-WHU Otto Beisheim School of Management – Vallendar, Germany
-Queen’s University – Kingston, Canada
-University of New Mexico – Albuquerque, United States
-Waseda University – Tokyo, Japan
-University of Alberta – Edmonton, Canada
-McMaster University – Hamilton, Canada
-Haskayne MBA Summer Program – Calgary, Canada
-Queen’s University MBA Summer Enrichment Program – Kingston, Canada
-St Gallen’s Short Term MBA Program – St Gallen, Switzerland
-WHU – European MBA Summer Institute – Vallendar, Germany

More details of our international study opportunities as a UWA MBA student are available through the UWA Global Studio.

Meet our 2021 cohort
We would like to introduce to you our impressive full-time MBA students of 2021. The talented students have followed 12 months of intensive and experiential learning, been involved in a personalised Authentic Leadership program and participated in one-on-one mentoring from a senior industry leader.

To find out more and to view the 2021 cohort, click here.

Meet our MBA students
Lorraine Ponti

Lorraine Ponti
BE (Civil Engineering), University College Dublin
MEngSc (Water Resources Research), University College Dublin

Current full-time student
Previous positions
• Project Manager (construction / production)
• Deputy Sales Director

Please tell us about your career to date.
I started my career as a project manager for the design and construction of industrial facilities in China. From there I moved to France and was responsible for product development (design, certification and manufacturing) of specialist components for the nuclear industry. Most recently I was working in business development for an engineering consultancy in Russia. I spent two years living in Argentina before coming to Australia. I have been involved in a number of charitable organisations addressing poverty and youth development.

Where do you want to take your career after the MBA?
My objective is to bridge my project management background and advance into a strategic management role. I am passionate about developing sustainable industries and would like to move into this sector. I am particularly interested in assisting firms and communities to address their impact on the environment through the use of renewable energy, recycling and resource management.

Tell us about your experiences with the MBA Career Mentor Program.
The career mentor program has just begun and I have been matched with an executive in the renewables sector. Soon we will meet our mentors and start a 5-month mentoring program. It’s an excellent opportunity to gain insight into my preferred sector, build up a professional network and identify future career possibilities.

Stephanie Rossi

Stephanie Rossi
Bachelor of Commerce (Human Resource Management and Management), Curtin University
Management Consultant (Manager), Nous Group

Why did you choose UWA to do your MBA?
I chose to do my MBA at UWA because it is one of the most distinguished MBA programs in Australia. An MBA at UWA also appealed to me as it provides flexible study options, access to bespoke mentoring programs and connects you with successful industry leaders.

Where do you want to take your career after the MBA?
In the immediate future, I would like to further progress my career in management consulting, with a focus on strategy. In the long-term, I hope to take up a senior strategy position in industry.

What would be your advice to someone considering doing a UWA MBA?
My advice would be to reach out to the UWA Business School and speak to the advisors and current students. Before applying, I connected with the Business School to discuss my potential options, my fit for the program and how it could benefit me. The advice and encouragement I received gave me the confidence that a UWA MBA was the right choice for me.

Matthew Clark-Massera

Matthew Clark-Massera
Bachelor of Electrical/Electronic Engineering, UWA
Operations Manager, Digital Matter Pty Ltd

Please tell us about your career to date.
I joined Digital Matter (a GPS device manufacturer) in 2017 after completing my undergraduate at UWA. I began in the role of Technical Support Engineer, assisting clients with our products. Over my time, this role has grown to also include inventory management, becoming involved in the finance, as well as managing firmware, software and other engineering teams.

Why did you choose UWA to do your MBA?
I thoroughly enjoyed my undergraduate experience and UWA and everything it had to offer – especially the university experience outside of the coursework. Coming back to UWA was natural, but also I believe UWA has a well regarded program internationally, so was a strong choice.

What has been the most rewarding aspects of the UWA MBA so far?
The highly engaging workshops and seminars. These have helped me learn quickly and broadened my horizons. I am already applying new knowledge to my day-to-day life and work, half-way through my first unit! I have a fresh interest in business topics. As an engineer this is not something I thought I would enjoy quite as much as I have been – but the course content and delivery really makes it great fun to learn!

Daisy Chen
Daisy Chen
Bachelor of Economics, UWA
Supervisor Maintenance, BHP

Why did you choose UWA to do your MBA?
I had a good experience in my undergrad at UWA, so it felt like the natural choice to come back and do my MBA here. The Flexible also allowed me to adjust my course load around work and life, and that balance is important to me.

What has been the most rewarding aspects of the UWA MBA so far?
Being amongst a high calibre of people who are genuinely interested in developing themselves to be better more well-rounded leaders. The strong sense of community. This has made a real difference to the experience, especially in making the transition to back to study with other commitments.

Where do you want to take your career after the MBA?
I am passionate about people and capability, STEM and the future of work. The MBA will support me in a role where I hope to enable the team’s leading these transformations.

Adelaide Bevilaqua

Adelaide Bevilaqua
Bachelor of Science, Conservation Biology and Management with honours, UWA
Associate Principal Marine Ecologist , BMT Commercial Australia

Please tell us about your career to date.
I graduated from the University of Western Australia with a BSc (Hons) in Conservation Biology and Management in 2009, at which point I was already working on a casual basis for Oceanica (now BMT Commercial Australia), as a laboratory assistant. Shortly after graduation I was offered a full-time position and have been with the company ever since. As a junior consultant I was trained as a commercial diver and led marine monitoring programs throughout Western Australia. Over the last decade, I have gained experience managing and implementing small to large coastal and offshore marine infrastructure projects in the energy, resources, ports and harbours sectors. Specific technical and project experience includes provision of State and Federal regulatory approvals advice, feasibility and environmental impact assessments, operational compliance monitoring, environmental audits and scope development.

Why did you choose UWA to do your MBA?
I completed my undergrad at UWA and so I am probably biased. UWA does offer very flexible options for completing the MBA program but I was also interested in the access to premier guest speakers and social networking opportunities.

What would be your advice to someone considering doing a UWA MBA?
There are several people in my office interested in completing an MBA. My advice is to enrol, it is by far the hardest part of the degree. You can always defer, but once you enrol you start to receive information and get a feel for the degree structure, and it just isn’t as daunting anymore. Also, go to the information nights and ask questions. Everyone has similar apprehensions about starting post-graduate studies, which is refreshing.

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GLOBAL
ONLINE
MBA
BUSINESS & MANAGEMENT
Success in today’s
business reality calls for
the ability to navigate
complexity in order to
unlock value and drive
impact. Aimed at up-andcoming leaders, this topranked global program
shifts between in-person
and virtual environments
to boost employability
and maximize individual
potential.
Mode of Study Part-time
Format Blended
Intakes September & February
Duration 17, 24 or 30 Months
Language English
Location Online & Madrid or 100% Online
The Global Online MBA is a parttime program that consistently
tops the world’s most
prestigious rankings. Taking
place over 17, 24 or 30 months,
this flexible experience aims to
provide holistic understanding
of business management
while also elevating individuals’
mindsets to become more agile
and effective leaders. Lastly,
there is a strong emphasis
on career development to
maximize your employability.
ABOUT THE
PROGRAM
Your program overview
This program is designed for up-andcoming, high-potential managers who are
looking to take the next step in their career.
You are eager to lead teams in today’s
complex business landscape and want a
flexible program that provides the tools to
advance, without putting your career on
hold. Above all, you are seeking a rigorous,
high-intensity program that will allow you
to expand your global network of likeminded leaders.
For those who
wish to work in…
Sales & Marketing
Strategy & Business
Development
Consulting
Finance
Operations
Technology
Entrepreneurship
WHO IS THIS
PROGRAM FOR?
The perfect fit
WHY CHOOSE
THIS PROGRAM?
Reasons you should join
01
Accelerate your
professional progress
Our goal is to help you achieve yours.
Whatever your particular ambition,
the program’s combination of
academic concepts and real business
applications should set you up for
success—with added support through
personalized coaching sessions, the
Career Transformation program and
the IE Talent & Careers department.
02
Gain tools
of impact
The Global Online MBA is a platform
for experimentation that allows you to
constantly test out new concepts and
tools in your organization as soon as
you acquire them. During both online
and in-person sessions, you’ll reassess
how you work and gain an updated
business toolkit to drive even greater
results.
03 Shape your
learning journey
The Global Online MBA is all about choice, helping
you realize your personal learning goals. You decide
if you’d rather complete the program in 17, 24 or 30
months. You’ll work closely with your mentor on the
Entrepreneurial Venturing Final Project, for which
you’ll choose from the Startup Creation or Corporate
Entrepreneurship courses. And, in the last period, you
decide whether to opt in to one of the three program
learning tracks, where you’ll select a number of elective
modules. Every step of the way, the choice is yours.
04
Thrive in online
environments
It’s important to navigate online and
in-person dynamics in today’s world.
The blended nature of this program
reflects the reality of our current
professional trends, and will prepare
you to thrive in digital communities
during the program and long after you
graduate.
05
Expand your
global network
We welcome rising leaders with a
variety of professional backgrounds
from over 50 countries. These
classmates will soon become
both personal and professional
connections—but it doesn’t stop there.
Our expansive community of faculty
members, alumni, students and guest
speakers across the university will take
your network to the next level.
96%
of employers agree that
MBA graduates create value
for their company.
GMAC, Graduate Management
Admission Council
6,000
job opportunities from over
3,500 global recruiters are
available to IE University’s
Global Online MBA students
upon graduation.
IE University is a leading business school
in Europe, with the Global Online MBA
program itself being selected as the best
online program in the world. The blended
methodology format allows for a very
flexible schedule while also creating
the possibility of having an extremely
international cohort.”
Martin Von Knobloch, Paraguay
Associate at McKinsey & Company
Pre-program:
Getting Started
The pre-program allows you to
familiarize yourself with basic business
concepts. In order to best prepare you
for the program, you will have access to
Financial Accounting & Analysis three
weeks prior to the program opening.
P
94%
of recruiters in Europe predict
future demand for business
school graduates to either
remain stable or increase.
GMAC, Graduate Management
Admission Council
PROGRAM
STRUCTURE
Your learning journey
The Global Online MBA is all about
transformation. To achieve this,
we systematically develop three
key areas of your learning: making
an impact in times of change;
driving change with a global and
digital mindset; and boosting your
employability. Throughout the
entire journey, these aspects work
together to result in a complete
transformation.
You have a choice with the
structure—blended or virtual. The
blended format features three inperson periods and three core virtual
periods. For the remote participants,
the in-person periods will take place
in a dynamic virtual format.
Online sessions are made up of
eight modules over three terms and
combine real-time conferences with
asynchronous forums. Moreover, if
the 17-month timeframe interferes
with professional commitments,
you can extend to 24 or 30 months,
allowing you to spread out your
third-term electives to better suit
your schedule.
Term One
After an intensive seven-day period of
transformational learning in Madrid,
you will move to a virtual environment
to begin Term One. This term is
designed to take you out of your
comfort zone, with online discussions
and live video conferences, you will
be immersed in the core elements
of management, learn how to run
economic analysis, and explore the
foundations of finance.
Term Two
In Term Two you will focus on how to
devise a business strategy that yields
results. You will explore financial issues,
key operational management skills
and the ins and out of launching a
start-up or driving innovation within a
corporation. This part of the program
also includes the optional Global
Immersion Week for those who want
to further develop their international
networks.
Term Three
Term Three allows you to tailor the
program to your own needs. You
can choose from an array of elective
courses, all of which aim to tackle the
latest trends in the business world,
allowing you to gain insights into
topics that directly impact your career.
You will also work with a mentor on
an Innovation Capstone project that
follows either an Entrepreneurship or
Intrapreneurship track.
T1
T2
T3
PROGRAM STRUCTURE
Pre-program
Getting Started: Self-study
(3 weeks prior to course
start date)
▶ Financial Accounting
& Analysis
Online
First Term Online
▶ Financial reporting
and analysis
▶ Economic
environment and
country analysis
▶ Digital
transformation
▶ Leading people
and teams
▶ Marketing
management
▶ Strategy
In person
▶ Team building
▶ Personal
communication
▶ Social
entrepreneurship
▶ Change
management
▶ Negotiation
▶ Networking
▶ Well-being
in practice
7 months
Online and Madrid
KEY SKILLS KEY SKILLS
Second Term Online
▶ Finance
▶ Entrepreneurial
venturing final
project
▶ Managing People
in the Digital Era
▶ Management
Accounting
▶ Precourse Data
Analytics
In person
▶ Creativity & ideation
▶ Influence
& persuasion
▶ Business,
government and
sustainability
▶ Teambuilding II
▶ Change
Management
5 months
Madrid or Online
Make the most
of your MBAse
fro
Read more about the Global Online MBA program. Find out more
*Students who opt for a program experience that’s either majority online or 100%
online will be able to participate in the residential period activities virtually, from
wherever they are.
Third Term Online
▶ Final exam
preparation
▶ Scaleup
fundamentals
▶ Entrepreneurial
venturing coaching
In person
▶ Mock pitch
▶ Final exam
▶ Careers
▶ Industry specialized
conferences
Online electives. Choose between:
▶ 1 track/concentration area + 3 electives
Area 1: Financial Markets and Fintech
Area 2: Strategic Management
Area 3: Marketing
▶ Three electives and one track, comprising
three courses of your choice.
▶ Global Immersion Week:
This week-long experience gives you the option to
travel to an international destination where you’ll
interact with other blended MBA cohorts, learn
about local markets, and hear from industry-leading
panelists. Historically, destinations have included:
Dubai, San Francisco, Singapore, Berlin.
Varies
▶ Career Transformation Program:
This program takes place over the course of your MBA,
enabling you to receive individual career coaching and
further define career goals. Through mock interviews,
one-on-one sessions and CV feedback, you’ll come to
deeply understand your professional profile and make
concrete plans for the future.
• Takes place throughout the program.
5 months
Madrid and Online
PROGRAM STRUCTURE KEY SKILLS KEY SKILLS
STUDENT PROFILE
Your future network
Students on the Global Online MBA come
from diverse professional backgrounds.
On the program, you will join a worldrenowned business network, where the
core community is centered on talent,
prestige and drive. At IE University you
will benefit from a global, dynamic and
talented learning environment, engaging
with students from different academic
backgrounds, industries and roles.
Find out more
33
years old is the
average age of
students in this
program.
50+
nationalities
represented on
average in the
classroom.
3
Minimum years
of professional
experience.
Join a diverse
community that
reflects the reality
of today’s business
world. Discover the
Global Online MBA
class profile.
Academic
background
Where do program
alumni work?
��
31+24+12+10Business
Administration
Engineering
Science
Economics
Law & Politics
Biotech
Pharma
Benefit from
exclusive career
services
This program offers access to a
variety of career-boosting initiatives,
experiences and opportunities. The
Global Online MBA prepares you to
make your mark through exclusive
networking events, personalized career
guidance, and other resources to fuel
your transformation.
Find the right career path with the
Global Online MBA.
Designed
with you
in mind
The Global Online MBA is a highly
interactive program designed for
today’s professionals. Thanks to our
blended approach to education, you’ll
have the opportunity to participate in
a world-class learning experience, no
matter where you are.
Read more about the program
experience.
Find out more Find out more
Sophie Dornbach, Germany/France
Consultant at Spring Professional
Switzerland (The Adecco Group)
Never before have I had
such a burning desire to
chase my dreams and strive
for more. This sense of
ambition has been instilled
in me by the Global Online
MBA experience and the
determination of people in
the program.”
Who you are
Students across
all program areas
share common traits
that we look out
for. We particularly
value dedicated and
talented individuals
who come from
diverse backgrounds
and possess a global
mindset.
Alongside your strong
interpersonal skills and
innovative outlook,
you thrive under an
intensive academic
workload, considering
it an opportunity to
share new experiences
and create unique
approaches to
problem-solving.
The IE University admissions
process is simple yet
rigorous—and carried out
entirely online.
While the particulars may change
depending on your chosen program, it
always follows a similar format, which
you can discover below. With our
rolling admissions process, there’s no
application deadline. But spaces are
limited so we recommend that you apply
as soon as possible.
The first steps
Before you embark on your personal
learning journey, there are five
preliminary steps you need to take.
ADMISSIONS
PROCESS
& FINANCIAL
AID
01
Online
Application Form
Complete the online
application form and
upload the documents
required by your program.
04
English
Proficiency
TOEFL, IELTS, Duolingo
or Cambridge (C1 or C2)
certifications may be
necessary to demonstrate
your English level.
06
Final Decision
Your entire application
will be evaluated by the
Admissions Committee
and you will receive an
answer within 1–3 weeks.
05
Personal
Interview
This online interview
will take place with an
associate director of the
admissions team.
02
Online
Assessment
With the application
submitted and the fee
paid, you will receive a
link to answer three live
questions, two in video
format and one in written
format.
This process may vary depending on the program. Be
sure to consult the Admissions area of your program of
interest for more details on the admissions process.
* Special admission requirements
for Master in Finance candidates,
contact the admissions team for more
information.
** If you are considering a dual degree,
keep in mind that students must be
admitted to both programs.
Get started →
A
B
C
EXAM:
03
Entrance Exam
Next, you will have to take
either the GMAT, GRE or
IEGAT. If you would like
to apply to a Finance
Program you must take
either the GMAT, GRE,
CFA Level 1 or CAIA Level
1. Note that this is a
mandatory requirement,
and the IEGAT will not be
accepted.
If sorting out funding
and scholarships is
an important part of
making IE University
your next big step
in your professional
journey, the good
news is that we have
a range of funding
options available to
support you!
Most of our students rely on a
combination of different types of
financial means to cover the tuition
fees and the overall costs associated
with program attendance. These
means typically include personal
resources, student loans, scholarships
and, at times, some form of family
support or tuition assistance from
employers.
The IE Financial Aid Office will help
you understand the different financing
options and scholarship opportunities
available. Researching, understanding
your options and planning ahead is
key. The FAO will provide you with all
the necessary guidance to make any
scholarship or loan application process
as smooth as possible.
Please visit our financial aid website
for more details or schedule an
appointment with our team.
Go to the Site →
FINANCIAL
AID
IE Scholarships
Thanks to the IE Foundation and
the generosity of our students,
alumni, parents, corporate partners
and other benefactors who support
our groundbreaking Financial Aid
program, we are able to maintain a
strong commitment to providing topnotch education to highly qualified
candidates from around the world,
regardless of their economic situation.
Our wide portfolio of scholarships
allows us to guarantee diversity and
excellence through our needs-based
and merit-based scholarships.
Scholarships are awarded based on
economic need, merit, distinctive
competencies and/or academic and
professional excellence. The aim is
twofold: celebrating and rewarding
outstanding individuals and providing
scholarship support to deserving and
promising candidates who would
otherwise not be able to attend IE
University.
Check the IE Financial Aid website to discover the full
list of scholarships available and to learn more about the
application process.
The aim is twofold:
celebrating and
rewarding outstanding
individuals and
providing scholarship
support to deserving
and promising
candidates who would
otherwise not be able
to attend IE University.
Direct Awards
There is no formal application process
for the IE High Potential Award—
all applicants are automatically
considered. Awards are communicated
at the time of admission and
recipients are chosen based on the
information provided during the
admissions process: the strength of
their application, academic merit,
professional experience, the quality
of the interview, competitiveness,
life experiences and suitability to
the program and our school. These
awards are need-blind, and are
compatible with other IE Scholarships
should the candidate require further
support through a formal scholarship
application.
Loans
Many of our students rely on loans
—either government and/or privately
funded—to at least partially finance
their studies at IE University. As we
strive to provide our students with
further financing opportunities,
we are committed to securing
agreements with both Spanish and
international institutions that offer
our students financial loan schemes
on favorable grounds. While there are
many organizations that lend to IE
students—including those we have
an agreement with—it is critical that
you understand all fees and terms of
available loans to compare them and
determine which are best suited to
your particular needs.
Contact our dedicated team at loans@ie.edu to find out
which financing options may be available to you. Please
note that many financing schemes are time sensitive
and may require planning several months before your
program starts.
Tuition Payment Options
While making an investment in higher
education is extremely worthwhile,
we understand it isn’t always easy. At
IE University, we allow students to pay
in interest-free installments, without
pre-approval requirements or credit
checks.
The number of installments and
conditions depends on the program,
please talk to your admissions advisor
for more information.
ABOUT YOUR
UNIVERSITY
The IE University
ecosystem is designed
with the student in mind.
Rooted in a humancentered approach to
entrepreneurship and
innovation, we offer an
extensive global network,
cutting-edge facilities
and top institutional
partnerships—empowering
future leaders to define
their journey.
WHO
WE ARE?
WHO
WE ARE
First and foremost,
we are Liquid Learners.
Liquid Learning
at IE University is the
culmination of our
educational vision,
transcending any single
platform or approach
to produce a holistic,
streamlined academic
experience.
Developed over 20 years, this model
blurs the lines between online and inperson education resulting in a flexible,
highly interactive learning journey.
By breaking down traditional barriers
to education, Liquid Learning provides
access to the same world-class
education, regardless of location or
personal circumstances.
But what does this mean? Allow us to
explain. As Liquid Learners, we are:
1,800+
students can attend
the same session
simultaneously
100%
of our students have
online access to classes
200
classes streaming
online simultaneously
in HD
100K+
online sessions
in total
Leaders in
Business Education
IE University was founded by entrepreneurs
with a vision to disrupt traditional models of
education to equip students with the skills
they need for the future.
To achieve this, the institution was
created with five values in mind: diversity,
humanities, technology & innovation,
sustainability and entrepreneurship.
Pioneers in
Disruptive Learning
IE University transformed business
education by introducing disruptive
teaching methodologies, ranging from
immersive classroom approaches and
technological innovation to close ties with
industry leaders.
Over the years, our broad spectrum of
disruptive learning innovations has helped
students from 140 different countries
unleash their true potential.
“Through Extended Reality (XR),
we’re integrating engaging
technologies into our academic
offering to simulate real-world
scenarios and bring immersive
learning to life.”
Diego del Alcázar Benjumea
CEO of IE University
Diverse
Visionaries
Our cutting-edge methodologies
and global approach to education is
complemented by the diversity of our
community.
Students are in constant contact
with a variety of academic, ethnic
and cultural backgrounds, which
challenges preconceived notions
and empowers them to think in new,
innovative ways.
“I’m able to
study with
people from
all around the
world and learn
about different
cultures.
Patricia
Master in Management
Restless
Entrepreneurs
All our programs are taught from
an entrepreneurial perspective,
encouraging students to craft and
apply solutions in the real world—
whether in an intrapreneurial or
entrepreneurial capacity.
Through startup accelerators and
networking opportunities, students
are able to fuel their ideas, fully
supported as they embark on their
entrepreneurial journey.
25%
of our alumni have
started their own
businesses
1,500+
students trained
in entrepreneurial
management
100+
mentors working
alongside our students
WHERE WE ARE
OUR EDUCATIONAL
ECOSYSTEM
Enjoy the right university
experience for you.
We have three locations:
Segovia, Madrid and
Online.
“IE University
teaches you
to work and
cooperate
with people
from different
backgrounds,
and to bring
out the best in
others.
Dionysios Stavrakas, Russia
Executive MBA
Segovia
Declared a World Heritage Site
by UNESCO in 1985, Segovia is
famous for its cathedral, alcázar and
aqueduct.
One of the city’s most historic
buildings, the Convent of Santa Cruz
la Real, is home to the IE University
campus. This campus combines
rich history with state-of-the-art
classrooms.
“In every corner
of Segovia, in
every step you
take through its
streets, squares,
and countryside,
there’s a sense
of tradition, art,
and history.
Cheyenne Uribe
Switzerland. Dual Degree in Laws
and International Relations
Class of 2020
Know more →
Madrid
Our urban tech-based education hub
is located at the heart of one of the
most exclusive neighborhoods of the
city. Not far away, you can find our new
innovation tower—the fifth addition
to the Cuatro Torres—bringing an
environmentally efficient and avantgarde architectural design to a lively
business district.
Know more → Online
Our online classrooms
enable us to provide
Liquid Learning with
hybrid teaching
methodology.
Featuring synchronous
and asynchronous
learning, the online
campus puts the
student at the center
with dynamic learning
methodologies that
adapt to individual
circumstances.
The IE Tower in numbers 7,000
square meters set aside for
green spaces
180
meters high and 35 floors
6,000
undergraduate students on
campus
35
story tower with classrooms
and educational zones
70+
classrooms and a large
number of workspaces and
chill-out zones
50,000
square meters
Global Presence
Our extended IE community stretches
across the globe, with 30 offices working
together to build a lasting community
around the world.
These offices organize thousands of
international networking events, connecting
our alumni community, candidates,
companies and partner universities.
28
alumni reunions
6,000
participants
60+
career sessions per year
300+
career orientation
interviews
OUR ALUMNI IN NUMBERS
Benefits for
our global
community:
▶ IE events,
masterclasses and
workshops led by
IE professors
▶ Corporate
partnerships
▶ Venture Days
▶ Networking
and social events
for alumni and
students
▶ Global Alumni
Weekends
▶ “Glocal” network
▶ Worldwide
conferences
▶ Career
opportunities
for alumni and
students
▶ Alumni clubs
66,000+
total alumni
169
countries
1,300+
alumni events worldwide
Find us at one of our international offices.
Know more →
WHAT’S LIFE
LIKE AT
IE UNIVERSITY
There’s always something
happening at IE University.
From business conferences
to sports games and
coding competitions,
you’ll never be lacking in
opportunities for growth—
and fun!
“IE University
has provided me
with the right
network and
environment
to strengthen
my professional
potential as an
entrepreneur
and architect.
Dana Nayef Alfayez
Alum. Master in Business for
Architecture & Design
Area 31
Weekly Venture
Network event with
pitches given to
investors.
Exclusive workspace for
admitted teams
100
events every year
Venture Days
Event that connects
the entrepreneurial
community across all
continents.
30+
cities around the globe
1,000+
startups applied
Venture Lab
Launchpad for
startups under the
guidance of industry
experts.
10
finalists go to the
Venture Day in Madrid
450+
startups participate
each year
Know more →
EnlightED
Bringing together
the most innovative
startups in education,
innovation and
edtech.
IE Rockets
Residency program to
build your skills and
brand in the higher
education sector.
146
startups applied
$60M
raised from startups
South Summit
Brings together the most
innovative startups regardless
their industry, development
stage and country.
6,700+
CEO / Executives
participated in our
latest edition
$4.3B+
raised by former startup
competition finalists
IE Clubs and Centers
We believe that campus life is just as
important as academic life. With more than
120 active student-led clubs on campus
and online, our students have access to
countless opportunities to engage with
a variety of topics and learn beyond the
classroom.
Club spotlights
IE Out & Allies Club
The IE Out & Allies Club endeavors to broaden
understanding and support for LGBTQI* populations
worldwide. This student-led LGBTQI* club organizes
inclusive, year-round events, which range from
educational meetups to networking and cocktail
events to celebrate a break from school.
The club also proudly organizes the LGBT@Work, the
longest-running LGBTQI* work conference in Europe,
and third-largest business school LGBTQI* conference
in the world.
Women at IE
At IE University, we strive to maintain and promote
gender equality both on and off campus. With over
2,000 members, the IE Women in Business Club was
created to reduce the obstacles facing women in
gaining top leadership positions.
We also work with multiple international women’s
organizations to provide talented and driven women
the financial resources required to reach their
academic and professional goals.
Every year, we celebrate International Women’s Day
with a week full of events addressing gender equality.
Women at IE University
in numbers…
39 %
of our full-time faculty
are women
48%
of our students are
women
56%
of the scholarships
offered to master’s
students are awarded
to women
7.7
million
was awarded to women
pursuing a master’s or
bachelor’s degree in
2019
IE Clubs →
IE Center for Diversity in
Global Management
The IE Center for Diversity in Global Management
harnesses the power of diversity to help organizations
become more resilient, efficient and innovative.
Created in September 2002, the Center is an invaluable
resource for the IE University community, engaging
in training, applied research and awareness-raising
activities, alongside holding networking events to
foster international debate.
IE Africa Center
IE Africa Center aims to revolutionize the way the next
generation of global executives understand African
innovation—past and present.
We understand that the intellectual and physical
contributions of Africa and its people are not only
central to the modern world as it exists today, but are
crucial to building a better future.
More IE student clubs:
▶ Net Impact
▶ AI & Big Data
▶ TechIE
▶ IE Tech Lab
▶ IE Tech & Innovation
▶ IE Smart Cities
▶ IE Cybersecurity
▶ IE Blockchain
▶ IE Air & Space
▶ IE Fintech
▶ IE Coding
▶ IE Women
in Business
▶ IE E-Commerce
▶ IE EdTech
and more…
1,500+
annual face-to-face and
online events
600+
speakers hosted on campus
37,000+
attendees
IE Centers →
OUR STUDENTS
IN NUMBERS
160+
nationalities
on campus
52%
male students
48%
female students
85%
international students
45+
languages spoken
on campus
70,000+
students on campus
100+
active clubs on campus
“I think the fact that there
were only 20 of us and there
are 17 different nationalities,
the fact that we got to learn
so much from different
cultures, is great. I think I
learned as much outside as
inside the classroom.
Manon Germain
Alum. Master in Talent Development
& Human Resources
Best MBA
Program
for Entrepreneurship
P&Q 2021
Worldwide
Master in
Management
QS 2021
Worldwide
Global MBA
QS 2021
Worldwide
Online MBA
QS 2022
Worldwide
Online MBA
Financial Times 2022
Worldwide
Executive MBA
(Joint programmes)
QS 2021
3RD
1ST 5TH
5TH
7TH 5TH
OUR RECOGNITION
& REPUTATION
Pioneers
in Online MBAs
since 2001
“I believe it is critical to understand
cultural differences and to be able to
work in a diverse environment, which is
exactly what IE University provides for
both its professors and students.
Bin Ma
Assistant Professor, Human Resources
& Organizational Behavior
WORLDWIDE
ACCREDITATIONS

IVEY
MBA
Begins each
March in
London, ON,
Canada.
A LIFE-LONG
ADVANTAGE.
A YEARLONG MBA.
in Canada for
student
assessment
of career
services
#1
MBA program
#1
in Canada *
in Canada
for education
experience ‡
‡
#1
Features
“If I were to summarize Ivey in one word, it would
be transformational. You’ll notice how you change
as the days and months go by, to the point that
you are thinking in ways that astound you, and
make an impact on those around you.”
A TRANSFORMATIONAL
EXPERIENCE.
Carlos
– Carlos González Meyer, MBA ’18
Marketing Manager, Standards-Memberships,
2 / Ivey MBA
Events & Government Relations, CSA Group
IVEY NETWORK
Join an outstanding
alumni network of
more than 31,000 that
believes in paying it
forward and giving back.
18
GETTING STARTED
Start your journey
towards an Ivey MBA.
24
BY THE NUMBERS
Our reputation, by
the numbers.
20
YEAR AT A GLANCE
Everything you need to
know about your year
at Ivey.
22
LEADERSHIP
ESSENTIALS
Discover the five
elements that are
at the core of
everything we do.
12
REAL-WORLD
LEARNING
Hands-on, experiential
learning sets us apart
and is brought to life by
award-winning faculty
using our renowned
Case-Based approach.
4 8
WORLD-CLASS
CAREER OUTCOMES
Our Career Advisors
help you chart a path
from the moment you
start at Ivey through
to graduation.
6
STUDENT
LIFE
The Ivey student
experience is one
built on close-knit
community and
diverse perspectives.
16
IMAGINE WHAT ONE
YEAR COULD DO
Your year at Ivey will be
immersive, enriching,
and supportive.
Discover what it can
do for you.
YOUR
FIRST CASE
Experience a real case
and discover why CaseBased learning is the
foundation of the
MBA Program.
14
‡ The Economist Full-time MBA Ranking 2021
* Bloomberg Businessweek MBA Ranking 2014-2019, 2022
As Canada’s leading business school, you are investing in yourself when you
choose the one-year Ivey MBA Program.
Our one-year program will minimize your time away from the workforce. You’ll
immerse yourself, without distractions, in our world-class curriculum. And you’ll
form strong bonds with exceptionally talented and diverse classmates from around
the world. Throughout your journey here, you can count on a supportive team to
help you advance to your next career goal. The result: you’ll achieve more than you
ever thought possible, all in one year.
IMAGINE WHAT ONE YEAR CAN DO
Give yourself a
year. Get back
more than you
imagined.
“The strength of Ivey’s network, the
undeniable culture of ‘paying it forward,’
and the people I met have genuinely
inspired me to be a better person. The
personal growth I experienced and the
relationships I fostered have become the
most valuable part of my Ivey journey.”
Kwang
– Kwang Pithayachariyakul, MBA ’17
Vice President, Investment Banking,
TD Securities
4 / Ivey MBA
Career support
at Ivey. Career
outcomes for life.
WORLD-CLASS CAREER OUTCOMES
You have a vision of your future – and we have
the resources and expertise to help you get there.
From the moment you start at Ivey, our world-class
Career Management team will be by your side to help you
build a personal plan and ensure you achieve your high
career aspirations.
Your career goals are central to your success; that’s
why Career Management is integrated throughout the
MBA Program. Classroom activities are combined with
innovative experiences like Ivey’s renowned annual
networking event.
Our job offer rates are consistently over 90 per cent.
Year over year, our students, alumni, and recruiters give
us top scores when evaluating our Career Management
services.
From admissions to graduation and throughout your
career, we’re here to help you every step of the way.
“Career Management support at Ivey was invaluable.
Regular meetings with my career advisor on how
to approach networking was truly life-changing in
helping me with jobs after my MBA.”
Keisha
– Keisha Bailey, MBA ’15
Vice President,
TD Asset Management
† The Economist Full-time MBA Ranking 2016-2021
in the world for student assessment
of career services, five years running†
20 T
O
P
6 / Ivey MBA
Learn by doing
– a leadership
advantage.
Hands-on, experiential learning gives Ivey students an advantage.
Through a diversified roster of projects, activities, and more than 300
business cases, the Ivey MBA experience is all about real-world learning
for real-world problems. From the moment you graduate with your Ivey
MBA, you are prepared to take on real business challenges, and the
difference will be noticeable throughout your career.
REAL-WORLD LEARNING
“When I meet Ivey students or alumni,
I know that they’ve been tested and
thrived; I know that they’ve received
first-class professional and career
management training. And, that they
know what it means to lead, to problemsolve, and to pursue excellence.”
Gillian
– Gillian Fletcher, MBA ’15
Regional Business Manager,
Johnson & Johnson
8 / Ivey MBA
“Case discussions offer perfect ‘aha!’ moments
to weave insights from the case at hand, to my
research in digital transformation, and to the
students’ work experiences.”
Nicole
– Nicole Haggerty, HBA ’89, PhD ’04
Associate Professor,
Ivey Business School at Western University
Real-world
learning is
the norm, not
the exception.
REAL-WORLD LEARNING
Case-Based learning sets Ivey, and its students, apart.
Real-world examples form the foundation of the Ivey
education experience. Cases are dissected, discussed,
and debated in a stimulating environment.
Guided by world-class professors, and enriched by your
fellow students, your classroom conversations will be
dynamic and immersive. Case-Based learning is at the
heart of how Ivey’s students learn. The approach will
allow you to practise the leadership skills that mirror
real-life situations. The result is a transformation in
thinking, and lifelong leadership essentials.
Teaching faculty matters.
Their real-world business experience and expertise is
demonstrated not only in the classroom, but by the
business cases they write, and the research they do
with organizations. Ivey faculty will get to know you as
an individual, and they are highly committed to your
success. They love teaching, and it shows.
10 / Ivey MBA
Ivey’s five
Leadership
Essentials.
LEADERSHIP ESSENTIALS
The Ivey MBA opens your mind to how
the business world really works and
prepares you to take challenges head-on.
Develop Leadership Essentials
With a focus on experiential learning,
you will accelerate your leadership
capabilities. We call these five capabilities
the Ivey Leadership Essentials. They are
at the core of everything we do.
The five interlinked Leadership
Essentials give you not just the business
fundamentals that you would expect
from an MBA program, but also the
leadership capabilities required to turn
concepts into decisions, knowledge into
action, and ideas into change.
Leadership
Essentials
Take action
Knowledge is a
commodity. Today,
leadership is about
applying your
learning effectively.
At Ivey, you’ll gain the
confidence to turn
knowledge
into action.
Communicate persuasively
Effective communication isn’t about
winning. It’s about sharing your ideas
persuasively in the classroom, in teams,
and ultimately in the boardroom. At Ivey,
you are coached in your communication
effectiveness, your skills honed to the
place where you can communicate
effectively in any circumstance.
Leverage team talent
The strength of a leader is in knowing
your weaknesses. Through hundreds of
cases, you’ll learn how to approach difficult
problems with confidence, work effectively
with people of diverse perspectives and
skills, and solve problems by effectively
engaging your team.
Manage priorities
Great leaders must
be able to focus their
organizations on what
matters now in the midst
of competing choices.
Ivey’s experiential
learning, challenging
program, and demanding
schedule teach you
to navigate these
competing priorities for
the best outcomes.
Embrace complexity
A business case is real, complex, and
challenging. It doesn’t come in the
textbook titled Marketing or Finance.
A case study puts you in the position
of decision-maker, and demands you
understand how to manage the details
to get to the right solution.
12 / Ivey MBA
YOUR FIRST CASE
With more than 4.5 million listings in more
than 65,000 cities and 121 countries, Airbnb
is a household name, synonymous with
unique and affordable accommodation
offering “authentic experiences” from local
hosts. And it all began with one listing:
from their small apartment offering three
airbeds, founders Brian Chesky and Joe
Gebbia began in earnest in 2007 to develop
a new business model in short-term rentals.
This case study profiles the startup from
its inception to its rise in the mid-2010s, as
Airbnb took the leap from small upstart in
a highly competitive market to visionary
leader, fending off competition with
innovative approaches to marketing, social
media, and stakeholder engagement.
Your first case.
Ivey faculty use cases to expand
your perspective on the way
issues impact an organization
by using cross-teaching and
an integrated approach to
curriculum planning. Students
prepare for class by reading the
case and answering a series
of questions. The real learning
begins in the classroom where
the professor acts as a conductor
facilitating the discussion. You
can experience a real Ivey case
study with this Airbnb case.
9B16M186
AIRBNB: BUSINESS MODEL DEVELOPMENT AND FUTURE
CHALLENGES1
Sayan Chatterjee wrote this case solely to provide material for class discussion. The author does not intend to illustrate either effective
or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to
protect confidentiality.
Copyright © 2016, Richard Ivey School of Business Foundation Version: 2016-11-24
In 2007, Brian Chesky and Joe Gebbia founded Airbnb. Chesky and Gebbia had met several years earlier
as students at the Rhode Island School of Design. After initially working in Los Angeles after graduation,
Chesky decided to move to San Francisco, where Gebbia was living. The two shared an apartment but were
struggling to pay their rent. While brainstorming ideas to earn more money, they came up with the idea to
rent out the three airbeds they had available. There was an upcoming design conference in their
neighbourhood, and all of the nearby hotels were sold out. They set up a quick website to advertise their
offer for an overnight stay on an airbed in their apartment, along with breakfast in the morning. One would
normally expect to find a few younger 20-somethings who might be interested in sleeping on someone’s
couch during the conference. However, the three people who stayed with them were a 45-year-old father
of five from Utah, a 35-year-old woman from Boston, and a man from India. Given the interest in their
apartment airbeds from a wide variety of people, Chesky and Gebbia decided to expand their small idea
and Airbnb was formed. Engineer Nathan Blecharczyk was added as the third co-founder.
2
From this serendipitous beginning, Airbnb grew into a business that spanned 16 countries and was valued
at $10 billion3 in the most recent round of financing in 2014. However, as of early 2014, its business model
had hit a major road bump. At the request of the State of New York attorney general, Airbnb was forced to
hand over anonymous listing information of hosts who rented out apartments in New York City. While the
listings were anonymous, the attorney general was determined to subpoena some of the hosts that might
have violated a New York law that prohibited any private rentals under 30 days where the host was not
present.4 This caused some consternation among hosts based in New York, and some pulled their listings.
The founders had to evaluate if these short-term rentals in large cities, which drove the majority of their
rentals, had suddenly become vulnerable. They also had to decide whether to defend their business model
in a court of law and in the court of public opinion, or change it.5
CONFERENCE PUSH
For the first year of its existence, Airbnb needed to focus entirely on the gaps between the number of
available hotel rooms and conference attendance. The founders did not seek out hosts that listed their
properties in perpetuity but instead focused on conferences and, later on, other events. The first major
conference they targeted was the 2008 South by Southwest conference and festival in Austin, Texas. To
help market the site and garner interest in Austin, they executed an online public relations campaign.
Because they had no budget to advertise, they relied on getting coverage from various blogs. They initially
Read the full case
14 / Ivey MBA
Our small class size, non-commuter campus, and close-knit
community provides the basis for an exceptional MBA experience.
And because Ivey attracts some of the most talented young
professionals from all over the globe, with diverse cultural and
business backgrounds, the Ivey MBA classroom consistently raises
the bar for its learning environment.
The shared experience you’ll have with your Ivey classmates
creates the foundation for a lifetime of personal and professional
connections you’ll cherish.
.
STUDENT LIFE
Becoming an
Ivey MBA student
means immersing
yourself in a unique
environment that
is friendly, spirited,
supportive,
and unforgettable.
Christina
– Christina Rupsingh, MBA ’16
Senior Manager, Insight and Thought Leadership,
Future of Work, RBC
“Ivey’s class sizes are considerably smaller than other
MBA programs, which meant I knew every single one
of my classmates on a first-name basis. Also, since Ivey
isn’t a commuter school, you get the time to develop
great friendships with your classmates.”
A LIFE-LONG
CONNECTION.
A SHARED
EXPERIENCE.
16 / Ivey MBA
IVEY NETWORK
“The Ivey Network brings enormous
value to your career. Not only will you
be part of the Ivey family, but you’ll
also learn how to network, a valuable
skill that often gets overlooked.”
Erik
– Erik Lapointe, MBA ’17
Chief Commercial Officer,
Tidal Health Solutions
The Ivey Network.
A lifelong connection.
The word Ivey alumni hear most is “yes.” Yes to discussing an
opportunity. Yes to giving advice. Yes to networking with other grads.
Ivey alumni have a habit of saying and hearing “yes” because there
is a strong culture of giving back and paying it forward throughout
the Ivey community. Our grads value the Ivey difference. Regardless
of graduation year, the shared Ivey experience is a connection that
sticks with you throughout your career. With an Ivey MBA, you will
have a network that will last a lifetime.
18 / Ivey MBA
#13
in the world for
networking*
* 13=, Bloomberg Businessweek Best B-Schools Global Ranking 2022-23
Reputation
matters.
“Ivey’s reputation as the number one
business school in Canada was a
key factor in choosing my MBA.”
Maksym
– Maksym Levytskyy, MBA
’19
Director of Investments,
Clarke Inc.
BY THE NUMBERS
20 / Ivey MBA
Ivey’s ranking
#1
among Canadian
MBA programs for
7 years.*
of Ivey MBA grads made at
89%
least one career transition
(Change in industry,
function, or geography).
#1
in Canada for student
assessment of career
services.
†
in Canada for
employment rate
3 months after the
program.
‡
in the world for student
rating for education
experience for
4 years in a row.
‡
10
TOP
#1
‡ The Economist Full-time MBA Ranking 2021 †
Financial Times Global MBA Ranking 2022
* Bloomberg Businessweek MBA Ranking 2014-2019, 2022
#1
program in Canada for
value of money.
†
ONE YEAR
The Ivey MBA –
Year at a glance.
Preparatory
Knowledge Program
To make sure you get the most out
of your MBA class time, we provide
optional courses before the official
program work begins.
These courses are a great way
to refresh your knowledge of
business basics, reacquaint
yourself with a school routine,
and get to know some
of your classmates.
Business
Essentials
Your transformational year
begins in the spring. To ensure
you have a solid foundation in
the core subjects, the first four
months of the Ivey MBA Program
consist of courses including
Strategy, Leadership, Finance,
Accounting, Information Systems,
Operations, Marketing, Analytics,
Communications, and Economics.
View courses
Leading
Cross-Enterprise
This capstone module pulls together
everything you’ve learned and
connects it to today’s real-world
leadership challenges.
You’ll examine some of the “big”
questions like “Who leads best and
how do they do it?;” “How are great
leaders developed?;” and “What are
some of the major forces and trends
that will affect business in the
21st century?”
Real-World
Projects
Put your learning to the test
when you participate in the Ivey
Field Project. You can choose to
develop a new venture or work
with an existing organization to
develop new business solutions.
Career-Focused
Electives
Our elective courses are
designed to support your
career goals and satisfy
your professional and
personal interests.
Learn more
International
Experiences
Participate in an optional study trip
to Asia and Latin America as part of
the elective cycle. You can also
pursue volunteer opportunities
through The LEADER Project where
you will coach promising
entrepreneurs in frontier markets.
If you want to experience an
international study exchange, you
can take advantage of this in the final
semester. This is a great opportunity
to immerse yourself fully in another
culture and to expand your
global network.
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB
YEAR AT A GLANCE
22 / Ivey MBA
There are three qualities that we look at first when considering
prospective students for an Ivey MBA.
Leadership: From career success and promotion, to volunteer work
and community initiatives, or other interests like athletics or the arts
— we are looking for candidates who have demonstrated strong
leadership orientation, and can bring that into the Ivey classroom.
Strong Academic Record: Our assessment of this is based
on your academic history in combination with your GMAT
or GRE score.
Progressive Work Experience: At least two years of quality, full-time
work experience ensures that you and your classmates will have
experiences to contribute to team and class discussions, along with
the context and maturity to apply this learning in a professional setting.
Ready to
get started?
“The Ivey MBA is a fantastic program and
if it is the program for you, make sure you
come in motivated and ready. It is a very
rewarding experience.”
Kanwar
– Kanwar Randhawa, MBA ’17
Director, Enterprise Strategy,
RBC
GETTING STARTED
“We are committed to help you in any way
we can so that you can make a decision that
is best for you and your career. Please feel
free to contact us at any time if you have
questions about the Ivey MBA Program or
MBA programs in general.”
J.D.
– John-Derek (J.D.) Clarke, MBA
Executive Director, Masters Programs
Recruitment and Admissions,
Ivey Business School at Western University
24 / Ivey MBA
Take note
GETTING STARTED
Our recruitment and admissions team’s job is to
help answer any questions that you might have as
you navigate your MBA research and, in particular,
any specific inquiries you have about the Ivey
program or application. Contact a recruiter today!
Contact Info
Lindsay Lippmann
Associate Director, FT MBA Recruiting & Admissions
llippmann@ivey.ca
linkedin.com/in/lindsaylippmann
Aimee Froude
Associate Director, FT MBA Recruiting & Admissions
afroude@ivey.ca
linkedin.com/in/aimeefroude
Anna Creery
Associate Director, FT MBA Recruiting & Admissions
acreery@ivey.ca
linkedin.com/in/annacreery
26 / Ivey MBA
NOTES
For more
information:
Ivey Business School
Western University
1255 Western Road
London, Ontario, Canada
N6G 0N1
Telephone: +1.519.661.3212
Toll free: 1.866.878.4839
Fax: +1.519.661.3431
mba@ivey.ca
iveymba.ca
Visit: iveymba.ca
Profile assessment: go.ivey.ca/resume
Attend an event – online and in person: go.ivey.ca/events
The Ivey MBA is a one-year, full-time MBA program
beginning each March in London, Ontario, Canada.
• Located between Toronto and Detroit
(approx. 200 km from each)
• City population of 400,787
• Western University and student population is 40,000 with
more than 5,800 international students from 128 countries

12-MONTH PROGRAM STARTING IN JANUARY
smithqueens.com/ftmba
Small class sizes
outstanding
faculty, state-of-the-art business
school facility
Powerful
network of
alumni in
150+ countries
Study on-campus in Kingston
at Smith School of Business at
Queen’s University – one of
in Canada
Pioneering
leadership
and team
development
programs
Be ready for fall job interviews and
among the first MBA graduates on the
market with this 12-month
January.
AN MBA UNLIKE ANY OTHER
TECHNICAL EXPERTISE + TEAM DYNAMICS + SPECIALIZATIONS +
INTERPERSONAL SKILLS + CUSTOMIZED COACHING + CAREER SUPPORT
There are a lot of MBA programs
that provide a quality business
education, but very few rival
Smith’s team-based approach,
personalized coaching, and
tight-knit culture. I really felt
I was learning something new
every day in terms of business
acumen, leadership skills
and self-discovery. I would
absolutely recommend this
program to anyone looking
for a transformative MBA
experience.”
Kim Fulton, MBA
Principal
Kearney
Toronto, ON
“
2 | FTMBA
TECHNICAL
EXPERTISE
The MBA from Smith School of Business provides
outstanding foundational management skills
including analytics, accounting, financial theory,
marketing management, information systems,
strategy and more.
In addition, Smith is the pioneer and leader in
fostering the personal and team skills necessary to
excel in business today including group dynamics,
adaptability, communications, leadership,
resilience, and cultural intelligence.
Surveys* of CEOs and corporate recruiters
underscore that it is this combination of technical
management capacity and interpersonal skills that
is most highly valued.
Take the first step and connect
with your application advisor at
smithqueens.com/ftmba
INTERPERSONAL
SKILLS
The MBA unlike any other. It delivers both the
technical expertise and the interpersonal skills
development that employers require today.
*GMAC Corporate Recruiters Surveys
THE
POWERFUL
ADVANTAGE
FTMBA | 3
The Program
Complete your MBA in 12 months and get into
the workforce with the knowledge and skills to
begin advancing your career.
The first six months is foundational curriculum covering
the core management skills required to lead in business.
In the second six months you take elective courses and can
also select an area of specialization (eg. consulting, finance,
marketing & sales, digital transformation, management
analytics, entrepreneurship & Innovation). You will earn
a supplemental certificate in the area of focus.
Substantial team and individual project assignments
allow for deep learning and practical application.
Approach
A multi-faceted approach to teaching
ensures engagement, high-value and impact.
Class instruction is balanced with group
discussion, simulations, team assignments,
and real-world business projects. In addition,
Smith’s Living Case Studies provide a unique
and modern teaching approach immersing
you in business challenges in real time.
For more about our faculty,
go to smithqueens.com/ftmba
Faculty
Smith School of Business faculty work together as
teachers, researchers, and consultants. Together they
create a tightly integrated academic plan for you.
Faculty have outstanding academic credentials and
are also best-selling authors, award-winning teachers
and editors of leading academic journals. Canadian
Business, Bloomberg BusinessWeek, and The Financial
Times have recognized Smith faculty as among the
top management educators in the world.
+ EXPERIENTIAL LEARNING
+ REAL-WORLD BUSINESS PROJECTS
+ SIMULATIONS
+ LIVING CASE STUDIES
+ CLASS INSTRUCTION & DISCUSSION
4 | FTMBA
Options
Pre-MBA Preparatory Sessions
For advance grounding in core concepts and skills,
Smith offers non-credit, one-day sessions in topics such
as Accounting, Finance and Statistics, working with
MBACase, and more.
Certificate in Social Impact
By completing certain courses and participating in key
events and volunteer activities, you can earn a Certificate
in Social Impact and demonstrate engagement in
responsible leadership.
Double-degrees
You can apply MBA credits to other degrees from Smith
School of Business and Queen’s University including
Master of Finance, Master of Management Analytics, Juris
Doctorate, and Master of Science in Healthcare Quality.
Professional Designations
You can begin earning qualifications towards the
following professional designations:
The MBA program was a life changing experience from start
to finish. The diversity of people was incredible — diversity
not only of thought, but of life experiences. Interacting with
and learning from so many unique people provides a great
base for a future career. The program jump started my career
into an exciting new path with a disruptive growth-focused
company. I truly have been overwhelmed by the opportunity
for personal and professional growth.”
Josh Tovey, MBA
Senior Operations Manager
Amazon
Raleigh, NC
“
FTMBA |
5
Team Skills
Smith School of Business pioneered the team-based
learning approach that prepares you for the reality of
today’s workplace. You are assigned a team for the core
of the program and a dedicated professional coach helps
you perform collaboratively at the highest level. You
will have many opportunities to develop your personal
leadership capacity.
Executive Coaching
Become your best self with one-on-one coaching
to maximize your effectiveness in the workplace.
Coaching is an integral part of the Smith School
of Business offering and will give you a greater
understanding of yourself, your strengths and your
weaknesses. This will have a powerful impact on your
performance and your working relationships. Coaching
covers a range of areas from conflict resolution to
anxiety management to mindfulness.
Experiential Learning
‘Learn by doing’ through participation in the TriColour
Venture Fund (TCVF), Canada’s first student-advised
venture capital fund. Students meet with potential
portfolio companies, assess the opportunities,
conduct due diligence and make recommendations
to the Investment Advisory Board – a committee of
seasoned entrepreneurs, angel investors, and venture
capitalists. Deals are syndicated in conjunction with
some of Canada’s leading venture capital companies
and angel investors.
Queen’s University Alternative Assets Fund (QUAAF)
is Canada’s first student directed portfolio of hedge
funds managing a portion of the university’s endowed
funds. Each generation of QUAAF members is
responsible for ensuring sustainable operations
and financial stewardship of the fund, providing
outstanding practical experience.
Our program is unique in its focus on
developing the ‘whole you’ to be as
successful as possible in your career.
THE SMITH
DIFFERENCE
6 | FTMBA
The MBA experience at Smith helped me further refine
the type of leader I wanted to be. It also gave me the
confidence and the tools to successfully pivot into
a completely new career that would not have been
available to me otherwise. My year was truly a lifechanging experience where I not only gained a wealth
of contacts through the alumni network, but also
made lifelong friends.”
Roxane Ducasse, MBA
Project Manager
End-to-End Supply Chain at Walmart
Mississauga, ON
Lifestyle Coaching
Prepare for the fast pace and high demands of
your business career with the optional lifestyle
coaching program Fit to Lead™ that addresses
physical, mental and emotional well-being.
Cultural IQ
In today’s diverse and global business environment,
cultural intelligence is critical. Smith has partnered
with the Cultural Intelligence Center to teach
how culture influences behavior and thought
processes, and effective strategies for managing
in a multicultural environment.
International Opportunities
Study opportunities, available at more than
30 of the world’s top business schools, provide
an exceptional experience in a region of interest
to you.
“
FTMBA |
7
Recruitment & Career Support
You want to find the job that showcases your skills and
capabilities and accelerates you on an exciting career path.
The Smith School of Business Career Advancement Centre
will work with you from the start of your MBA to identify
your passion and help you secure a great job. The Centre
maintains strong relations with outstanding organizations
across Canada and around the world, and recruiters are
regularly on campus meeting with students.
A personal Career Coach will work with you one-onone to help you prepare and manage your job search
process. Coaches have specialized experience, training
and connections in specific sectors.
“
At graduation you join a powerful network of Smith
and Queen’s alumni in more than 150 countries.
Regular events and meeting opportunities help you
build valuable connections that will last a lifetime.
Smith is also the Official National Business Education
Partner of the Canadian Olympic Committee.
Join a Powerful Alumni Network
Anything you do in life that is challenging gives you
the opportunity to grow. After retiring from the Canadian
Women’s Rugby Team, I researched potential career paths in
business which led me to Smith. I enhanced my knowledge of
business theories, concepts and skills transference and I feel
I’m better prepared to pursue a career or start a business.”
Megan Lukan, MBA
RBC Olympian
Associate Financial Advisor
Black Star Wealth
Halifax, NS
8 | FTMBA
The team-based approach to the
curriculum really excited me. For
the first six months of the program,
while you’re going through the
core foundational courses, you’re
assigned to a team. Our team was
incredibly diverse. What I thought
was really beautiful about that was
that everyone brought a unique
approach and perspective to the
problem. It was challenging at
times because you needed to find
common ground, but I think it
made the quality of the product
and the learning that much better.”
Hanif Shariff, MBA
Consultant
McKinsey & Company
Vancouver, BC
“
Smith School of Business
Smith School of Business at Queen’s University
is renowned for its excellence, innovation and
leadership in business education.
From establishing the first undergraduate business degree
a century ago to creating ground-breaking programs and
courses in emerging areas including artificial intelligence,
fintech, analytics, cultural diversity, team dynamics, social
impact and more, Smith is at the forefront of preparing
you for the business marketplace.
In addition to its rich tradition of academic and teaching
excellence, Smith is known for delivering an outstanding
learning and development experience. Small class
sizes, personal attention, individual and team coaching,
opportunities for specialization, and a deep commitment
to student success characterize the Smith experience.
Recognized as a top global program by
FTMBA | 9
I chose to pursue my MBA at Smith because
of the team-oriented curriculum, the caliber
of the alumni network, and the renowned
academic vigour of the school. I’m pleased to
say that these criteria were met and exceeded.
Prior to Smith, I was playing professional
football in the CFL and working as a project
director for a non-profit. I used the MBA as
a catalyst to make a transition that many
athletes find difficult, and with the support of
the program I was able to thrive during this
precarious time of my life.”
Andrew Lue, MBA
Consultant
Boston Consulting Group
Toronto, ON
“ Smith’s team-based approach
and small class size enabled me
to build strong relationships with
classmates. I learned something
new from teammates every day and
we helped each other to become our
best selves. The skills I gained from
the team experience allowed me to
interact and work effectively with a
diverse group of people. These skills
ultimately helped me transition
from engineering to investment
banking. I would definitely
recommend the program.”
Lina Yang, MBA
Senior Financial Analyst
Teck Resources Limited
Vancouver, BC
“
10 | FTMBA
Canada is a thriving and welcoming
environment for business students. It was
ranked #1 for Best Quality of Life (2020, U.S.
News & World Report) citing its economic and
political stability, strong job market, diversity,
quality of education system, and safety.
Kingston is a dynamic small city
with great amenities, resources,
events and attractions.
Smith attracts students from more than
40 countries including full-time, exchange
and international double-degree students.
Our Application Advisors can assist you in
understanding requirements for studying
in Canada.
For current and future events,
go to visitkingston.ca
and kingstoncanada.com
Studying in Canada
FTMBA | 11
GLOBAL
PERSPECTIVE
We prepare you to thrive in an increasingly global business environment
— through Cultural IQ, an exchange opportunity and a global alumni
network. Typically more than 40 per cent of your MBA classmates will
come from outside Canada. Expand your perspective and build strong
connections as you work in class, in teams, and on projects.
Cultural IQ
Smith School of Business has partnered
with the Cultural Intelligence Center to
help our MBA students strengthen their
Cultural IQ, which assesses your ability
to relate and work effectively in diverse
situations. Learn how culture influences
behaviour and thought processes, and
gain effective strategies for managing in
a multicultural environment.
International Alumni Network
On graduation become part
of the powerful Smith School
of Business and Queen’s
University alumni network in
more than 150 countries.
Outside Front

FTMBA | 13
ARGENTINA Buenos Aires Torcuato Di Tella University,
Di Tella Business School
AUSTRALIA Brisbane Queensland University
of Technology
AUSTRIA Vienna WU, Vienna University of
Economics and Business
BELGIUM Brussels Solvay Brussels School of
Economics & Management
BRAZIL São Paulo FGV EAESP, São Paulo School
of Business Administration
CHINA
Beijing
Cheung Kong Graduate
School of Business
Peking University, Guanghua
School of Management
Tsinghua University, School of
Economics and Management
Shanghai
China Europe International
Business School (CEIBS)
Fudan University, School
of Management
Shanghai Jiao Tong
University, Antai College of
Economics & Management
Shanghai Jiao Tong University,
Shanghai Advanced
Institute of Finance
Tongji University, School of
Economics & Management
DENMARK Copenhagen Copenhagen Business School
FINLAND Mikkeli Aalto University,
School of Business
FRANCE
CergyPontoise ESSEC Business School
Lyon EMLYON Business School
GERMANY
Leipzig HHL Leipzig Graduate
School of Management
Mannheim University of Mannheim,
Business School
Vallendar WHU — Otto Beisheim
School of Management
HUNGARY Budapest
Corvinus University
of Budapest, Corvinus
Business School
INDIA
Bangalore Indian Institute of
Management Bangalore
Ghaziabad Institute of Management
Technology, Ghaziabad
Hyderabad Indian School of Business
ITALY Milan Università Bocconi
JAPAN
Nagoya Nagoya University of
Commerce & Business
Tokyo Waseda University,
Faculty of Commerce
MEXICO Mexico City Universidad Panamerica,
IPADE Business School
NETHERLANDS Rotterdam Erasmus University, Rotterdam
School of Management
NORWAY Bergen NHH Norwegian School
of Economics
RUSSIA St. Petersburg
St. Petersburg University,
Graduate School of
Management
SINGAPORE Singapore
National University
of Singapore, NUS
Business School
SOUTH AFRICA Bellville University of Stellenbosch
Business School
SWEDEN Stockholm Stockholm School
of Economics
SWITZERLAND St. Gallen University of St. Gallen
THAILAND Bangkok
Chulalongkorn University,
Faculty of Commerce
and Accountancy
UNITED
KINGDOM
Birmingham Aston University, Aston
Business School
London London Business School
International Exchange
Smith’s MBA program offers exchanges at more than 35
partner business schools around the world. Through this
extensive international partnership network, there are
enough places for every MBA student to participate in a
short or long-term exchange.*
Inside Back
Inside Front
*Seats at individual exchange partners cannot be guaranteed.
FTMBA | 14
CLASS AND CAREER
.
Outside Front
Accelerating Your Career
Our faculty, staff, coaches and Career Advancement Centre team work
closely with you to help you find the post-graduation job that showcases
your skills and capabilities, and accelerates your career.
$120,852 CAD
average total compensation
accepted a job offer within
3 months of graduation 98% (100% reporting rate)
Class of 2021
FTMBA | 15
Class Profile
59%
male 40%
female
Sample of Companies that Hire Our MBAs
36% Financial Services
26% Consulting
Technology 13%
Healthcare 6%
Retail 5%
Consumer Goods 4%
Government 2%
Non-Profit 2%
Real Estate 2%
Telecommunications 1%
Marketing Services 1%
Other 2%
Employment by Industry
Class of 2023
Class of 2021
CONSULTING
• A.T. Kearney
• Accenture
• Boston Consulting Group
• Capgemini
• Deloitte
• EY
• KPMG
• McKinsey & Company
• PricewaterhouseCoopers
CONSUMER PACKAGED
GOODS/FOOD/
PHARMACEUTICAL
• Johnson & Johnson
• McCain
• Maple Leaf Foods
• Molson Coors
• PepsiCo
• Pfizer
• Reckitt Benckiser
• Unilever
TECHNOLOGY &
COMMUNICATIONS
• Amazon
• Adobe
• Bell
• Google
• IBM
• Microsoft
• Rogers
• Telus
• Uber
• Xerox
ENTERTAINMENT/
MEDIA/ INFORMATION
• Disney
• Nielsen
INVESTMENT &
FINANCIAL SERVICES
• Bank of America
Merrill Lynch
• BMO
• Brookfield Financial
• Capital One
• CIBC
• CPPIB
• Credit Suisse
• Dundee Capital Markets
• Equitable Bank
• HBC
• Mackenzie Investments
• Macquarie Group
• Manulife
• National Bank
• RBC
• Scotiabank
• Sun Life Financial
• Travelers
• TD Bank
• Waterton Global
Resource Management
CONSTRUCTION/
INFRASTRUCTURE/
REAL ESTATE
• Aecon
• Cadillac Fairview
• Emma Capital
• Oxford Properties
MANUFACTURING/
INDUSTRIAL/ CHEMICAL/
ELECTRONICS
• DuPont
• Dow Chemical
• GE
• Honeywell
• Tenaris
• Texas Instruments
ENERGY & RESOURCES
• Atomic Energy of Canada
• Haliburton
• Imperial Oil
• Shell
• Suncor
• Teck Resources
• TransCanada
LUXURY GOODS
• Christian Dior
HEALTHCARE
• Hamilton Health Sciences
• Harvard Medical School
• Health Canada
• Heart & Stroke
• The Hospital for
Sick Children
• John Hopkins University
• University Health Network
RETAIL
• Canadian Tire
• Indigo
• Loblaw
• Staples
• Tim Hortons
• Walmart
We’ll Help You Get Started
We provide a highly personalized experience from
initial inquiry, through the admissions process, during
the program, and after graduation.
Contact us through smithqueens.com/ftmba or
at 1.888.393.2622 to work one-on-one with an
Application Advisor.
Inside Back
Inside Front
average base salary
delta vs. pre-MBA job
of grads made at least
one career transition
(industry, function or city)
69% 93%
4.2
average years of
work experience
78
students
28
average age
The Full-time MBA has deliberately small class sizes and diverse student
backgrounds which make for an outstanding learning experience.
From countries including: Bangladesh,
Bulgaria, Cameroon, Canada, China, Costa
Rica, India, Ireland, Kenya, Lebanon, Mexico,
Nigeria, Pakistan, Peru, Philippines, Portugal,
Serbia, Turkey, and USA.
Academic backgrounds include arts, business,
economics, engineering, healthcare, law,
sciences, technology, and more.
58%
Canadian
students
42%
International
students
1%
non-binary
FTMBA | 16
CURRICULUM
Complete your MBA in 12 months and re-enter the workforce
with the knowledge and skills to begin advancing your career.
Our modern curriculum features relevant courses that align
with employer needs. Through specializations including Digital
Transformation and Management Analytics, you will gain a broad
understanding of the global business environment and be equipped to
handle today’s business challenges. Our integrated approach to teaching
encompasses a variety of methodologies. This will allow you to develop
a full understanding of business functions applicable to any industry.
There are two modules: the Foundations Level, which provides an
overview of business fundamentals; and Mastery Level, which enables
you to choose an area of interest.
Upon completion of the MBA, you may then choose to advance to
the Expert level by pursuing a second Master’s degree in this area
of specialization.

Outside Front
FTMBA | 17
Business
Fundamentals
Career
Concentrated
Electives
Business Pre-MBA
Preparatory Sessions
Expert Level:
Double-degrees
Smith offers optional non-credit, one-day sessions in topics such as Accounting,
Finance and Statistics, case preparation, and more.
The Expert Level enables you to apply some of your MBA credits to a second Master’s degree.
Currently there are five options:
• Master of Finance
• Master of Management Analytics
• Juris Doctorate
• Master of Science in Healthcare Quality
• Master of Management in Artificial Intelligence
There are multiple ways to pursue a second degree.
Foundational curriculum covering the core management skills required to lead in business.
Take eight elective courses and an optional
area of specialization. Earn a supplemental
certificate in that area of focus.
Substantial team and individual project
assignments allow for deep learning and
practical application.
Specializations are offered in the areas
of highest demand such as:
• Consulting
• Finance
• Marketing and Sales
• Entrepreneurship and Innovation
• Management Analytics
• Digital Transformation
• Business Analytics
• Business and Corporate Strategy
• Business, Government and the Global Economy
• Economics and Industry Analysis
• Finance Fundamentals
• Financial Accounting
• Introduction to Digital Business
• Leading with Integrity
• Managing Human Capital
• Marketing Fundamentals
• Negotiations & Conflict Management
• Operations and Supply Chain Management
• Professional Communication Skills
• Integrated Team Project*
JUL
JAN
FEB
MAR
APR
MAY
JUN
AUG
SEP
OCT
NOV
DEC
Inside Back
Inside Front
* Our project based courses offer a unique opportunity to work with Small to Medium Size
Enterprises (SME) and put into practice what you are learning throughout the program.
NEW
ELECTIVES
• Advanced Portfolio
Management
• Analytical Decision Making
• Consumer Focused Marketing
• Corporate Valuation &
Mergers and Acquisitions
• Creating & Executing
Market-Based Strategy
• Decision-making
in Competitive
Environments NEW
• Digital Execution NEW
• Digital Transformation NEW
• Diversity and Inclusion
in Organizations NEW
• Dynamic Strategy Analysis NEW
• Finance Strategy
• Financing of New Ventures
• Global Strategy
• Management Accounting
• Managing Agile Projects
• New Venture Management
• Organizational Intelligence
& Strategy NEW
• Pricing Analytics
• Risk Management
• Sales Management
• Strategic Problem Solving
& Insights NEW
• Strategic Service Operations
• Strategy Implementation
& Change
• Topics in Analytics NEW
• Tri-Colour Venture Fund
• Individual Project (mandatory)*
FTMBA | 18
Let Us Help You Get Started
We provide a highly personalized experience from
initial inquiry, through the admissions process,
during the program, and after graduation.
Contact us through smithqueens.com/ftmba or
at 1.888.393.2622 to work one-on-one with an
Application Advisor.
The Stephen J.R. Smith School of Business
Goodes Hall, Queen’s University
Kingston, Ontario, Canada, K7L 3N6
Toll-free: 1.888.393.2622
PROFESSIONAL DESIGNATIONS
While completing your MBA at Smith, you
can begin a professional designation:
Options
CERTIFICATE IN SOCIAL IMPACT
Participating students have an opportunity to augment
their degree with exposure to the dynamic world of social
impact — exploring areas such as sustainability, social
finance, social innovation, social entrepreneurship, and
values-based leadership. By completing certain courses
and participating in key events and volunteer activities,
you can earn a Certificate in Social Impact.
FTMBA | 19
ADMISSIONS
We are looking for exceptionally talented and motivated individuals.
Academic strength, career progress, leadership potential, and strong
interpersonal and communications capacity are just some of the
characteristics we are seeking for Smith’s MBA Class of 2024.
Successful applicants will typically meet the following requirements:
• A four-year (or international equivalent) undergraduate
degree from a recognized university;
• Two years relevant work experience;
• An acceptable and complete GMAT or GRE score;
• If applicable, an acceptable score on an approved English
proficiency test (TOEFL, IELTS, PTE, or MELAB);
• Two professional references; and
• Completion of two video questions and one written response.
In compelling cases, exceptions may apply. Candidates who meet the
core requirements may be invited for an admissions interview.

FTMBA | 20
Fees and Scholarships
The MBA fee includes program enrollment,
all books, case materials and other
instructional supplies, events like case
competitions, career related non-academic
events, and executive coaching.
The fees for Class of 2024 (starting January
2023) are $83,444 CAD for domestic and
$104,100 CAD for international students.*
All qualified candidates who submit a
completed admissions application will be
automatically considered for a number of
entrance scholarships.
There is no application fee.
The Time is Now
Admission to the Smith MBA
is competitive. Applicants are
encouraged to apply early as space
and academic scholarships are limited.
Complete applications are reviewed
immediately upon receipt and
admissions decisions are rendered
after references are checked.
Key Program Dates
• Classes start — January
• Early round major scholarship
decisions — May 1
• International application
deadline — September 1
• Late round major scholarship
decisions — October 1
Let Us Help You Get Started
We provide a highly personalized experience from
initial inquiry, through the admissions process, during
the program, and after graduation.
Contact us through smithqueens.com/ftmba or
at 1.888.393.2622 to work one-on-one with an
Application Advisor.
The Stephen J.R. Smith School of Business
Goodes Hall, Queen’s University
Kingston, Ontario, Canada, K7L 3N6
Toll-free: 1.888.393.2622
A22.0043
Financing
Domestic students
Smith School of Business has partnered with
RBC to offer a student line of credit tailored
to your needs.
Those accepted into the Full-time MBA
Program can now apply for the Ontario
Student Assistance Program (OSAP).
Visit smithqueens.com/ftmba for detailed information
on fees, scholarships and financing options.
*Fees are subject to final approval from the Queen’s Board of Trustees
FTMBA | 21
At Smith School of Business
we provide a highly personalized
experience from initial inquiry,
through the admission process,
during the program, and after
graduation.
From the start we will work with you to
assess your fit for the program and help
you apply for admission. We’re looking
for outstanding individuals with stellar
academic capacity, a great work ethic,
the ability to work effectively in teams
and strong interpersonal skills.
For more information on
the admission process
and requirements go to
smithqueens.com/ftmba
LET US
HELP
YOU GET
STARTED
The Stephen J.R. Smith School of Business
Goodes Hall, Queen’s University
Kingston, Ontario, Canada K7L 3N6
Toll-free: 1.844.533.1651
smithqueens.com/ftmba
A21.0064 Information in this brochure is accurate at time of publication.

The Montreal advantage
• Top 5 Best student cities in the world
(QS Best student cities ranking)
• #1 Safest city in North America
(Statistics Canada)
• #1 Most affordable major city in Canada
and the U.S. (UBS Prices and earnings, 2018)
Bienvenue à Montréal!
Montreal consistently ranks as one of the world’s
best student cities. Safe, clean and cosmopolitan,
it offers a high quality of living at a low cost. In
an affordable city with a vibrant atmosphere,
Montrealers thrive on great food and culture,
getting around by using its world-class cycling and
public transportation infrastructure.
Located in the vibrant heart of downtown
Montreal, Concordia University’s John Molson
School of Business is one of Canada’s leading
business schools.
Practical. Flexible. Experiential
The John Molson MBA is a practical program
in every possible way. We look at management
practices from a holistic and interdisciplinary
perspective. Our flexible program allows you
to create a schedule that fits your life while
you acquire the comprehensive skills employers
want through our case-based and experiential
learning approach.
MBA 650
Crafting and Implementing Successful Strategies
MBA 647
Managing People
in
Organizations
MBA 648
Business Process
Management
MBA 649
Strategic
Managerial
Accounting and
Control
MBA 643
Managerial
Analytics
MBA 644
Marketing
Management
MBA 645
Economics
for
Organizational
Decision
Making
MBA 646
Financial
Management
MBA 642
Financial Reporting for Responsible Decision Making
MBA 641
Responsible Manager
MBA 640
On Ramp (no credit)
Class profile
Designed as a two-year, 45-credit
program, the John Molson MBA may be
completed in as little as 16 months by
taking summer classes. It covers a wide
array of business topics to strengthen
your strategic decision-making and critical
thinking abilities.
On-ramp
Comprised of several quantitative
modules, this online course will give you
invaluable tools to prepare for the rest of
the MBA program.
Core (30 credits)
Our case-format core begins with an
overview of ethics, sustainability, and
the role of organizations in society. You
will then develop the practical expertise
needed to manage specific business areas
and finally apply it to cross-functional
business problems.
Join a diverse network
Expand your network and learn from
students who come from all over the
world, bringing together a diverse range
of backgrounds. Our small class size allows
for close-knit interactions with your peers.
Seize the opportunity to gain practical skills while earning credits toward your degree. The hands-on
experience, practical knowledge and network developed through these options add tremendous value to
your profile. Personalize your experience by tailoring the program according to your interests, motivation
and career goals.
Electives (15 credits)
Compete Experience Explore
ICOP Social Business
Case Competition
Live Case Challenge
MBA Case Competition Organizer
and Participant
MBA International Case
Competition Executive
Van Berkom Small-cap Investment
Case Competition
CEO shadowing
Co-op paid internship
Concordia Small Business
Consulting Bureau
Community Service
Initiative
Van Berkom Investment
Management Program
International exchange
Business research paper
Elective courses in:
• Accounting
• Business Technology
Management
• Data Analytics
(SAS certification available)
• Finance
• Management
• Marketing
• Supply Chain Management
• Surgical Innovation
CEO shadowing Unique to JMSB is the opportunity to learn to lead by shadowing a top executive. This special feature of the Co-op paid
internship program allows MBA students to work alongside the CEO of a small or medium-sized enterprise for up to 15 weeks.
Tap to learn more
Continue developing your skills and leadership style
by getting involved outside of the classroom. Every
year, our students participate in a wide array of case
competitions, community initiatives and networking
activities, taking their education and careers to the
next level by applying what they have learned in a
practical way. Getting involved in extra-curricular
activities is an excellent way to set yourself apart
while making connections that will last a lifetime.
• International Community Outreach Program
• John Molson Graduate Student Association
Speaker Series
• John Molson Entrepreneurship Club
• John Molson Graduates Investment Club
• John Molson Sustainable Business Group
• John Molson Women in Business Club
• MBA Case Competition Committee
• MBA Society
• Briscoe Business Ownership Club
• John Molson Project Management Club
Experiential learning was the highlight
of my MBA. Case competitions exposed
the intricacies of a wide range of industries
and inspired me to pursue a career in
sustainable investing. Many opportunities
and important insights arose out of my
involvement and I feel privileged to be a
part of the JMSB community.
Winnie Hu (MBA’19)
Get involved as an organizer or compete against
the world’s very best teams. Open to top business
schools worldwide, the John Molson MBA
International Case Competition is recognized
as the largest case competition of its kind. Our
annual, not-for-profit event welcomes 36 teams
from universities across the globe for a weeklong competition at the start of January and is
organized by a team of MBA students.
As part of the John Molson International
Case Competition, I gained access to
incredible mentorship from a board of
directors composed of C-Level executives.
Their advice and outlook on the challenges
we faced as a team had a huge impact on
my professional development. It was also
through ICC that I built my strongest and
most lasting friendships in the MBA.
Evan Baker (MBA’20)
Tap to learn more
Dedicated to your success, Career Management
Services supports all students and alumni in their
professional endeavours and provides relevant
resources to help you reach your career goals.
• Personalized support for résumé and cover
letter writing, job search, interview preparation,
job offer negotiation, LinkedIn / digital brand
management and dining etiquette.
• Graduate Student Elevator-Pitch Day
• C-RISE program for international students
(career seminars, networking events, etc.)
Yingying Zhang, Bombardier
(Strategy Intern), Montreal
Sample of employers who recruit JMSB graduates
Karolyne Courville, Deloitte
(Consultant), Montreal
Sapandeep Singh Randhawa, CIBC
(Associate, GLDP) Toronto
Tap to learn more
“The John Molson School of
Business allowed me to meet
and work with high-achieving,
motivated individuals of
the highest caliber, who
pushed me to better myself
and strive for excellence.
The experiential learning
opportunities provided by
the MBA program were key
to my personal and
professional growth.”
– Paola Sunye
An MBA is a significant financial and time investment,
which is why it is important to find the right fit to
achieve your personal and professional goals. At JMSB,
we take a holistic approach to admissions and assess you
based on your work experience, intellectual abilities,
leadership potential and communications skills.
Tuition fee*:
$6,000
(Canadians / Permanent
Residents – Quebec)
$14,000
(Canadians / Permanent
Residents – other)
$40,000
(International)
*Approximate total tuition. Merit-based scholarships are available to candidates applying by March 1.
What you need to apply:
Transcripts of
undergraduate degree
3.0+ GPA
GMAT
580+
TOEFL / IELTS*
95 / 7.0
CV / Resume
Required:
2+ years
of relevant working
experience
Statement of purpose
(500 words)
3
letters
of reference
Video interview
More questions?
Connect with
a recruiter!
gradadvisor.jmsb@concordia.ca
514-848-2424, ext. 2716
Application deadlines
September admission
March 1 Round 1 – International & Scholarships
May 1 Round 2
June 1 Round 3 – Canadian / Permanent Residents
January admission
June 1 Round 1 – International
October 1 Round 2 – Canadian / Permanent Residents
Tap to learn more
1450 Guy Street
MB 6.201 (6th Floor)
Montreal, Quebec H3H 0A1
Email: gradadvisor.jmsb@concordia.ca
CONCORDIA.CA/MBA
T20-62246

Executive MBA Global
Creating a business case for company sponsorship
A. Introduction
B. Return on Investment
B.1. Key programme features
B.2. Programme structure
B.3. Recommendation
C. Asking for employer support
D. Contacts
A. Introduction
A significant number of EMBA Global students, more than 40%, are able to secure at least
some kind of financial support from their employer for their studies. The EMBA Global is
jointly developed by London Business School and Columbia Business School to inspire and
cultivate entrepreneurial thinking and a truly global perspective. This programme is thus a
particularly attractive option for sponsoring organisations since employees will have the
opportunity to study and network in two incredibly dynamic cities – London, New York, – and
study part-time to bring knowledge and perspectives from the programme and their fellow
students back to their workplace.
Drawing on the experience of past students who have secured sponsorship, from blue-chip
banks, SMEs and the public sector, we have compiled this guide to help you create a business
case to present to your organisation. Feedback from our students suggests that creating a
coherent and compelling business case is a pivotal tool when approaching any organisation
for sponsorship.
One EMBA Global alumnus, Chairman at an IT company in London, mentions how
receiving company sponsorship to study the EMBA Global benefited both him and his
employer:
“From the classroom, I developed new techniques in decision-making, leadership development
and strategic management, and my company benefited a lot from the infusion of new ideas.
They were surprised at how practical the knowledge is. Personally, I am grateful and proud
that I was offered the opportunity to join the programme. I consider this to be a privilege – a
great experience, which certainly changed my life."
Many companies, when approached with such a request may be asking, ‘why should we make
this investment?’ and ‘what’s in it for us?’ This guide can help you answer these questions
and clearly convey the benefits an EMBA Global from London Business School and Columbia
Business School can provide to you and your organisation.
We hope the following provides a useful framework upon which to build a solid case. There
is no guaranteed success, but thorough preparation and perseverance has paid dividends for
our sponsored students.
We hope you are successful!
B. Return on investment
Make sure you clearly articulate to your Line Manager your expected benefits to the company.
Define measurements to assess how your contribution will increase during or after the
programme in terms of skills and knowledge acquired, that will benefit both the organisation
and you as an individual.
It’s important to highlight that the EMBA Global at London Business School and Columbia
Business School is a part-time Executive MBA programme designed for dynamic professionals
who have global responsibilities and a minimum of 5 years of managerial experience. This
gives you a genuine edge and enables you to improve your workplace performance from day
one as you apply each new classroom concept with direct relevance to you and your
organisation. Whether your goal is to keep your career on the fast-track, or you are
looking to move from a specialist role into general management, EMBA Global can offer
you the knowledge and networks to achieve your goals, by equipping you with insights,
confidence, and innovative international business practices to operate successfully anywhere
in the world.
On the curriculum side, there is an emphasis on big picture business skills. The courses
will enable you to build a strong base of knowledge in all areas of general management
and develop the leadership skills that will set you apart throughout your career. For example,
the Leadership and Organisational Change core course offers you practical tools in order
to improve your ability to influence, negotiate, and lead changes in your organisation. Core
courses and electives can be taken in London, New York, or Dubai, and they are
respectively offered by London Business School and Columbia Business School.
An EMBA-Global alumnus, Head of Saving Banks at a commercial bank in Germany, mentions
how the electives practically helped him solve issues at work:
"Many of the electives, such as Managing Corporate Turnarounds, cover real life experiences,
which directly address new challenges I face developing my business unit. The electives are
often ‘turbocharged’ with cases presented by the people who made the turnaround possible,
which makes the class even more interesting. Another example of a particularly relevant
elective would be Behavioural Finance, analysing fundamental market insight and collapsed
market participants that do not fit into classical descriptions."
To conclude, it is significant to pinpoint the overall benefits for your organisation of
establishing links with London Business School. As their ambassador on campus, you can be
the bridge linking your organisation to world-class faculty, major global events and the global
alumni network.
B.1. Key programme features
Once you have defined the business need, the next step is to conduct your analysis. Support
your choice of programme by identifying the most relevant components to your organisation.
• Company project
The company project is done in co-operation with your employer and supervised by a member
of faculty, and is normally based on a company-specific issue. In general, project work will be
linked to your workplace, and will be of benefit not only to you, but also to your department
and organisation as a whole. The project and corresponding management report can be
discussed with Senior Managers and can be tailor-made to reflect strategic areas currently
needing analysis in your business. Additionally, the report can be used as a launchpad to
pursue areas of interest within your organisation, and explore areas that you would be
interested in working in afterwards.
This confidential report could give your organisation access to some of the best faculty in the
world to resolve or support any issues raised. Potential project topics might include:
– launching a learning and teaching platform
– private equity proposition for residential real estate investments
– improving CLV through data analytics
– investment strategy in emerging markets
– marketing plan for a niche online venture
• International Assignment and seminar
An exciting part of the EMBA Global programme is the international assignments and
seminars. They will give you the opportunity to broaden your global perspective by working
within real organisations and meeting senior industry leaders, in a choice of international
locations. Accompanied by a member of faculty and working in small teams, you spend a week
working closely with an organisation on a real business project and gain fresh insight into
international business practices. The range of week-long, faculty-led international
assignments and seminars has included:
– an economics assignment in China and South America
– a business development project in Moscow
– a cultural change project in South Africa
– an innovation and adaptation project in India
– a brand management project in Germany
As well as developing your global perspective in a key international business location,
international assignments and seminars also give you the opportunity to broaden your
network. You will travel and work alongside students from other Executive MBA programmes
at London and Columbia Business Schools' and connect with members of the alumni networks
in these cities.
An EMBA Global alumnus, Chief Budget Officer at a development bank in Tunisia,
mentions how the global nature of the programme enhanced his leadership skills:
"EMBA Global offers a unique professional, academic, cultural, and social experience: the
demanding lifestyle of a truly international executive. For me, travelling every month
between four continents, ensuring business continuity while being away from work 25% of
the time, and dealing with the sheer diversity of the programme puts to the test your
intellectual nimbleness and physical stamina. Such an experience profoundly shapes you as a
more insightful, resourceful and inspirational leader."
• Peer group
You’ll study with high-potential, globally-focused executives and managers representing a
wide range of nationalities and industries. They bring variety and depth to the EMBA Global
experience, learning from each other as well as from faculty members. Each class brings
together experienced managers, professionals and executives from around the world.
They are a diverse and highly engaged group of individuals who are working at the very
forefront of the rapidly changing world economy.
Typical class profile:
– 20 nationalities
– 13 industry sectors: finance, industry, IT, energy, consulting, military, architecture,
law, leisure, FMCG, pharmaceuticals, public sector etc.
– 10 job functions: general management, finance, new business development,
marketing, engineering, operations, legal, medical, etc.
An EMBA Global alumna, director at a hospitality consulting firm in Vietnam, mentions a
few highlights on the diversity of her peer group:
"Having worked in emerging markets for the last 10 years, it was great to connect with other
organisations and see how businesses work in other parts of the world. Everyone on the
programme was very different, not only culturally, but also in terms of work experience and
sector."
• Network
As a student and graduate of the EMBA Global you will:
– have lifelong access to blue-chip corporate partners and their industry network
– become part of the LBS community made up of 97,000 alumni in over 150 countries
– learn from a highly diverse and senior peer group coming from 20 different
countries.
• Sample analysis
Programme feature Return on investment
International Assignment to South America Analyse Mexico’s oil & gas market
Diverse, experienced and international
participants
Effective work with new project team based in
Eastern Europe
Skills development in team building and
leadership
Reduce delivery slippage by 10% in next 10
months
Decision making and risk analysis Conduct feasibility study for relocating site to
South East Asia
B.2. Programme structure
The EMBA Global curriculum is comprehensive, rigorous and demanding. The timetable
enables highly-focused learning, minimising your time spent away from the office and
ensuring optimum learning impact.
Key elements of the EMBA Global programme:
– the programme begins in May and runs for 20 months
– core courses are taught in six or seven-day residential blocks, once a
month, alternating between London and New York
– both schools make an equal contribution to the teaching of the core courses, with
faculty travelling to teach wherever the class is in residence
– you have access to the elective portfolios of both London Business School and
Columbia Business School
– you also study in one or more other markets as part of the international seminars or
assignments
– the collaborative learning environment means you learn from the experiences of
your fellow students, as well as from faculty.
B.3. Recommendation
After you have gathered specific evidence that our EMBA Global programme will benefit you
and your company, you will need to ensure that you highlight the aspects of your personal
development that are most important in the context of the business need and your career
development plans.
General:
‘I believe that it is the right time for me to pursue an EMBA Global programme because
I do not wish to restrict myself to technical management positions. The programme will
increase my opportunities to enter the more commercial side of the global business. Although
I have the necessary industry experience and knowledge, I cannot progress to more senior
positions without the transnational commercial and marketing skills acquired through an
EMBA Global. The EMBA Global will equip me with a broad range of business acumen in
order to manage projects and work at a strategic level anywhere in the world within our
organisation.’
Specific:
‘As a Global Head of… in X department, I am tasked with delivering on…’
‘To date, within our organisation I have achieved…’
‘In order to progress within the organisation, it is vital I develop X skills…’
If your organisation offers internal development programmes or even external training with
other institutions, you may need to clarify why an EMBA Global would be preferable to a
number of short development programmes. In this case, you should emphasise the ability
to learn from world-leading faculty who, alongside teaching, consult and sit on the boards
of major multinationals and conduct ground- breaking research in their fields of expertise.
The rigour of the programme sets it apart from shorter courses, as well as the opportunity to
learn from and collaborate with your diverse and experienced peer group. Once you have
graduated, remember that you and your company have access to a powerful and influential
professional network, from three world renowned business schools, for life.
C. Asking for employer support
I. Financial support
Think carefully about the level of financial contribution you require, making sure you have up
to date information on tuition fees. You may also need to request additional funds for
accommodation, travel and materials. Think about different funding models so you have a
“package” to request, and can offer different positioning. Outside of 100 per cent funding,
students on recent intakes have been financially supported in a variety of ways, including
matching funding, percentage splits, reduced hours, salary sacrifice, tuition reimbursement
at key stages or after successful completion of parts one and two, and bonus payments.
The agreement you finally come to will most likely be the result of a back and forth negotiation
between you and your employer. The monetary contribution you receive is most
commonly dependent on how long you are going to be contractually obliged to remain with
the organisation. If you require a significant level of funding, be prepared to be very
flexible with this detail.
II. Time
You will need to show how you will manage any time out of the office, and what you will do
to minimise the impact on your team or clients. Allow time off to complete studies, but also
be aware that deadlines may conflict with business needs. Indicate clearly in your request the
extent of the time required, and whether you will be using any personal time (agreed study
days, unpaid leave, vacation, lieu time) for this. It may be helpful to put the detailed schedules
into an appendix, and to give a short table within the business case showing the requirements
for the EMBA Global and, if appropriate, a comparison with any other programmes.
Please highlight the fact that you will be studying part-time, and will thus remain in fulltime
employment. Since you will be applying what you learn at the workplace, this is a
very important negotiating tool. Your potential absence from work is likely to be considered
as much of an investment for your employer as any financial contribution they make.
III. Commitment and Conclusion
Your statement of commitment is critical and should show your commitment to the
organisation, and to being a successful student on the programme. There are a variety of ways
of demonstrating this commitment, and as previously explained, agreements will most
typically encompass lock-in periods, reimbursement of tuition and other costs. The statement
of commitment ensures that you take responsibility for your learning and repay the
investment that has been made for you by your company.
D. Contacts
We hope this guide is helpful and wish you the very best of luck!
If you require any further information about the EMBA Global programme to support your
business case, please contact our Business Development Team in London:
Charlotte Tait
Senior Business Development Manager
Email: ctait@london.edu
Tel: +44 2070007464

2023-24 PROGRAM GUIDE
ONLINE PART-TIME MULTIPLE TIME ZONES
Hult International Business School
BOSTON | LONDON | DUBAI TIME ZONES
2023-24 Program Guide
HULT.EDU/ONLINEMBA
Global Online
MBA
2 GLOBAL ONLINE MBA DEGREE PROGRAM
Bringing the classroom experience online
We listened to the frustrations of learners who told us that the online MBAs out
there weren’t providing enough interaction and networking with peers, enough
live learning with professors in real-time, or enough practical skills development.
We knew we needed to bring these essential elements of the classroom
experience to our Global Online MBA.
Learning to suit your lifestyle
Teamwork is the key to business success and is the focus of skills development
at Hult. So, how can an online degree offer the level of peer-to-peer and studentto-faculty interaction that’s needed to grow while still offering the flexibility home
learners demand? By creating a program that enables multiple modes of
learning—from live online classrooms to entirely self-paced modules to oncampus options across three continents and time zones.
Build a global network from home
Hult’s Global Online MBA enables you to switch modes as it suits you while
experiencing our unique brand of challenge-based learning and building a global
network of like-minded professionals. You’ll all come together at the annual
Global Summit to cement the relationships you’ve formed in class and forge an
international career on your own terms.
A Unique Online MBA
for Those Made to Do
Become part of a worldwide cohort of professionals who want to get
ahead from home. Hult has brought its top-ranked, award-winning
MBA into the digital space to provide globally minded students with an
immersive learning-by-doing experience—online. With the ultimate
flexibility you need to continue to work as you learn part-time, Hult’s
two-year Global Online MBA offers a suite of weekend learning options
to suit your lifestyle and can adapt to changes in your needs.
2023-24 PROGRAM GUIDE 3
Communication and collaboration is
the foundation of a successful career
4 GLOBAL ONLINE MBA DEGREE PROGRAM
Start date
We have start dates in April and October
each year.

Weekend classes
Classes take place over a three-day weekend
per month from three different time zones
(Boston, London, and Dubai), meaning you can
attend any live class based on your time zone
preference.
Mode of study
Do the entire degree live online, or do a mix
of live online and self-paced courses.
On campus
Option to take classes at one of Hult’s
campuses for an additional fee.
A Fully Optimized Online
Learning Experience
You want to earn a world-class MBA from home, with all the
flexibility a working professional needs. But you don’t want to
compromise on networking and skills development. Hult’s Global
Online MBA program is designed to enable you to take control of your
schedule and your learning while providing you with opportunities to
engage, connect, and work in teams on practical challenges.
Optimized Engagement Optimized Flexibility
& Networking
Be part of a global community and cohort.
Connect and engage with peers from around
the world.
Network and increase your exposure at the
Global Annual Summit event on a Hult campus
(Boston, London, or Dubai).
2023-24 PROGRAM GUIDE 5
60% 40%
men women
38
average age
79%
speak two or more languages
91%
are living abroad at the time
of study
12
average years of work experience
Top 10 industries (pre-MBA)
Financial Services
Technology
Manufacturing
Healthcare
Media/
Entertainment
Consumer
Packaged Goods
Energy
Government
Consulting
Hospitality
*
These are stats from students from the Live Online program. There are 150+ nationalities across the Hult student body.
Hult Global Online MBA Class Profile 2023*
Challenge-based learning is at the heart of
the program.
Our small class sizes enable high-quality
classroom experiences and 1:1 time with
professors.
Develop in-demand business skills.
Learn from internationally renowned faculty
with years of industry experience. Attend
dedicated office hours with your professors for
one-to-one support throughout your program.
Optimized Skills
The flexible Global Online MBA program
helps you balance competing demands
on your time
6 GLOBAL ONLINE MBA DEGREE PROGRAM
The World Is
Your Campus
Hult Boston
Hult Dubai*
Hult London* Hult San Francisco
Hult New York
With upgrade options to come to any campus when you choose and a
global gathering of MBA candidates every year, this is an online degree
that gives you international experience on your own terms.
2023-24 PROGRAM GUIDE 7
*Come to campus
Gain on-the-ground international experience
and build your network on campus when you
upgrade to in-person classes. For an additional
fee, you can take classes of your choosing at
our London and Dubai campuses.
Global Annual Summit, 2023
Date: June 3-4, 2023
Location: Hult Boston
The Global Annual Summit is held in a different
location each year. Come together with your
classmates from across the globe to strengthen
relationships, forge connections, and experience
Hult’s stunning campuses in some of the world’s
most influential business hubs. This year’s summit
theme is Innovation & Growth, so expect to be
inspired by globally renowned professors who’ll
leave you inspired and ready to drive growth in
your career.
8 GLOBAL ONLINE MBA DEGREE PROGRAM
A Part-Time Degree
Designed to Challenge
Ranked among the best in the world by the Financial Times, the
Economist, Bloomberg Businessweek, and Forbes, Hult’s Global Online
MBA will equip you with the skills most in-demand with employers
worldwide so you can make an immediate impact that matters.
Your Global Online MBA program: how it works
Core Program FACULTY SUPPORT: Hult faculty o er frequent dedicated oce hours and are there to support you every step of the way.
Module
1
Business
Challenge 1
Module
2
Bodule
3
Business
Challenge 3
Module
4
Business
Challenge 4
MEAR 2
YEAR 1
Yonths
Accredited by the three most prestigious
independent bodies—AMBA, AACSB, and EQUIS—
our highly practical MBA curriculum is centered on
real-world business challenges. Throughout your
program, you’ll take the knowledge and skills you
learn in class and continually test them, and yourself,
through practical application.
With our uniquely Global Online MBA degree, you’ll
study every topic through a global lens, master working
in cross-cultural teams, and learn to lead in a complex
international business environment.
Do the entire degree live online, or do a mix of live
online and self-paced courses.
2023-24 PROGRAM GUIDE 9
Electives, Specializations
& Core Coursses
Electives, Specializations
& Core Coursses
Elective Courses
usiness
Challenge 2
Module
5
Business
Challenge 5
YEAR 2
YEAR 1
mtudents consider creative ways
of solving a team challenge before
finalizing their concept
10 GLOBAL ONLINE MBA DEGREE PROGRAM
Your Challenge-Centered
Global Online MBA Curriculum
*Course titles and challenges subject to change.
Year 1
Module Theme Core Courses Covered in Module* Challenges*
Module 1:
Design
Program Immersion
Authentic Leadership 1:
Leadership Journey
Marketing Strategy
Financial Statement Analysis
Business
Challenge 1
Module 2:
Sales
Authentic Leadership 2:
Managing Relationships
Business Insights Through Data
Applied Economics for Decision Making
Business
Challenge 2
Module 3:
Delivery
Authentic Leadership 3:
Personal Influence
Data Management
Global Operations
Business
Challenge 3
Elective Courses
Year 2
Module Theme Core Courses Covered in Module* Challenges*
Module 4:
Growth
Authentic Leadership 4:
Moral Perspective
Financial Management & Decision Making
Business Strategy
Business
Challenge 4
Module 5:
Transformation
Authentic Leadership 5:
Leading Change
Agile Project Management
Business
Challenge 5:
Digital Transformation & Impact
Elective Courses
2023-24 PROGRAM GUIDE 11
Sample Business Challenges
BUSINESS CHALLENGE 1*
New Venture Strategy
Simulation
Your first business challenge will immerse
you in the many decisions a company needs
to consider when assessing a new venture,
from market analysis and competitive
differentiation to sales strategies and
tactics, production, logistics, and financial
management. The cornerstone of the
challenge will be a competitive, team-based
business simulation. As you compete to win
in your industry, you’ll improve your ability
to develop and implement a strategy for
success in a dynamic team environment.
BUSINESS CHALLENGE 4*
New Market Expansion
Plan
Students will consult for a live client, conduct
market research to understand consumer
trends, the competitive landscape in new
markets, and potential impacts on the value
chain. Find and set out a solution that makes
use of an emerging technology, discuss the
impact on the client’s brands, competitors,
and current product offerings—and indicate
whether, why, and how those offerings
should change.
12 GLOBAL ONLINE MBA DEGREE PROGRAM
Work With Real-World
Businesses on Real-World
Challenges
Business Challenges are project-based, faculty-led courses that occur
during or at the end of each core module. These challenges combine
skills, topics, and knowledge from previous courses to apply toward
solving or developing real-world business strategies.
Previous Business Challenge examples include:
Client: Mercedes Benz
Developing solutions to increase the electric vehicle
share in key global markets.
Client: Verizon Wireless
Establishing new market segments and key enablers
of technological disruption.
Client: Kinder
Developing an integrated marketing campaign across
Above the Line and Below the Line touchpoints.
Client: Grupo Bimbo
Integrating technological strategies, including
ecommerce and autonomous vehicles, into food
industry strategy while enhancing existing business
models and creating new customer access innovations.
Entrepreneurial Challenge
Creating a new business concept at the edge of growth
trends, while developing and validating ideas through
deep insights, and building a go-to-market plan that is
executable and financeable.
Connect with your peers and tune in
to classes from wherever you are in
the world
At least one of these challenges involves working alongside a real-world corporate client, which gives students
the opportunity to gain practical experience working with successful companies, grow their network, and add
weight to their resume.
2023-24 PROGRAM GUIDE 13
Experience that gets results
The skills and mindset students gain at Hult have
earned our graduates a reputation among
employers as globally minded changemakers.
Hult alumni are in demand with the world’s
leading companies and are forging successful
careers across a variety of industries all over
the world.
Here’s a snapshot of Hult MBA graduates’ most recent
achievements:
$
average salary in USD 3 years after graduation,
206k
Financial Times,
Executive MBA Ranking, 2022
View the MBA Global Careers
Report in Full
91%
of MBA grads changed industry
122%
increase in pre-MBA salary, The Economist,
Which MBA?, 2021
326
companies hiring Hult 2021 graduates across 50 70 countries (MBA)
%
of alumni have been promoted or grown in their
company since graduation (EMBA)
2023-24 PROGRAM GUIDE 13
14 GLOBAL ONLINE MBA DEGREE PROGRAM
What Will My Weekend
Look Like?
Get out of your comfort zone and experience a different kind of
weekend. Attending career-focused webinars with industry experts
is a great way to expand your network and your knowledge and can
also greatly enrich your experience.
The sample schedule opposite shows you a typical
timetable of a Global Online MBA student. What it
doesn’t show you is the dynamic experience in classes
and the rich learning opportunities available outside
the classroom.
Make the most of your Live Online weekend courses
with:
– Interactive live classes with Hult faculty
– Dynamic guest speakers
– Roundtable & group discussions
– Team activities & challenges
– Real-life assessments post-weekend
– Networking events
Make the most of your Flex Online Self-Guided
courses with:
– Digital learning materials to complete at your pace
over 6–8 weeks
– Live online course kickoffs
– Curated online content & assessments by Hult
Faculty
– Interactive digital activities & online discussions
– Optional live online webinars with industry experts
– Dedicated office hours with Hult professors
Gain relevant business skills that you
can apply immediately
2023-24 PROGRAM GUIDE 15
Live Online Sample Core Weekend Schedule*
Flex Online Self-Guided Sample Weekly Schedule (6-8 weeks per class)
Friday Saturday Sunday
11am – 3pm:
Live Online Class
11am – 7pm:
Live Online Classes
11am – 7pm:
Live Online Classes
3pm – 5pm:
Teamwork & Class Preparation for
Next Day
7pm – 8pm:
Teamwork/Meeting
3pm –4pm:
Guest Speaker Event
6pm – 7pm:
Live Networking Event
8pm – 9pm:
Preparation for Next Day
7pm – 8pm:
Time to Start Working on Final
Assessment
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Live Online
Class
Multiple Time
Options
Self-paced study:
Independent assignments and cohort
collaboration opportunities
Complete
Module 1
Quiz/
Assessment
Start
Working
Through
Module 2
Content
Meet With
the Hult
Faculty
During
Office Hours
Live Online Optional Guest Speaker Webinar
Mode of study: 100% live online classes over a three-day weekend each month.
Mode of study: 50% live online classes with 50% self-paced online courses.
*These are sample class times, subject to change.
Electives &
Specializations
Personalize your degree based on your personal and professional
goals by choosing from over 150 electives. You can also choose to
graduate with a specialization and deepen your skills and practice
in a specific field. You can take your electives online or in-person1
at our London and Dubai campuses—so how and what you study
is up to you.
1 You can choose to upgrade to in-person electives for an additional fee.
New electives are added every year to keep options
up to date and relevant, with a wide range available
every summer term.
To graduate with a specialization, you’ll need to
concentrate your elective choices in that specific
area and complete at least three electives relevant
to your specialization.
An elective a year for life
Hult is the proud recipient of the bronze award for
Best Lifelong Learning Initiative 2021 from the
Association of MBAs (AMBA) and the Business
Graduates Association (BGA).
Your knowledge, skills, and qualifications will need to
be constantly updated throughout your career. Once
you graduate, we have lifelong learning options that
enable you to stay up to date and relevant—always.
You can come back to any campus, every year, to
take an elective that suits you.
Build a network that spans
the globe
16 GLOBAL ONLINE MBA DEGREE PROGRAM
2023-24 PROGRAM GUIDE 17
Areas of specialization and sample electives:2
Digital Marketing
Psychology of Pricing in a Digital World
Social Media Marketing Strategy
Customer Acquisition Through Digital Marketing
Finance
Business Analysis & Valuation
Behavioral Economics & Decision Making
Mergers & Acquisitions
Technology Management
Introduction to Bitcoin & Blockchain Technologies
Managing Innovative Technology
Cybersecurity Technology
Data Analytics
Introduction to Machine Learning
Digital Analytics: Becoming a Digital Ninja
Applied Statistics with R
Project Management
Crisis Management, Mitigation & Response
Lean Project Management
Supply Chain Analytics
Other popular electives include:
International Negotiations & Business Consulting
Management Psychology
Entrepreneurship Through Acquisitions
The Science of Happiness & Well-Being
Artificial Intelligence & the Future of Humanity
Global Strategic Valuation
Sustainable Brands & Products
Luxury Marketing
Kisuc Kim maps out his options on
the walls of a meeting room on the
Dubai campus
2Electives subject to change.
18 GLOBAL ONLINE MBA DEGREE PROGRAM
Passionate Professors From
the Real Business World
More than just professors, our practitioner faculty are supportive mentors
that have your professional goals in mind. Known as much for their
academic credentials as for their decades of experience as executives,
consultants, and entrepreneurs, our faculty members know what it takes
to thrive in the demanding world of international business.
Ali Fenwick, PhD
Dutch/British
Organizational Behavior &
Innovation Professor
With 18 years of experience
in management consulting in
telecommunications, FMCG,
and pharma, Dr. Fenwick is a
professor of industrialorganizational psychology who teaches across several
key topics, including organizational behavior, leading
for innovation, and management psychology. Ali is
the founder and CEO of LEAD TCM&L™—a global
behavioral science advisory firm developing
psychological interventions for business, education,
government, and NGOs. He is also a Harvard Business
Review contributor, TEDx and keynote speaker, media
behavioral expert, conference chair, author, and
strategic advisor.
Amanda NimonPeters, PhD
Australian
Data Science & Leadership
Professor
Behavioral scientist Amanda
started university aged 16 and
went on to earn a master’s and
PhD from the University of
Cambridge, during which time she spent nine months
of her research work living in a tent in Antarctica.
Since then, her extensive corporate career includes 10
years in sales and marketing research at P&G as well
as launching and running her own consultancy, whose
clients included LG, Cisco, HSBC, and Shell. Her
current research includes behavioral change
techniques for leadership development as well as the
effects of leaders’ ethical choices. Her latest book,
Working with Influence: Nine Principles of Persuasion
to Accelerate Your Career (Bloomsbury, 2022) is a
prime example of her highly practical and applicable
insights into leadership.
2023-24 PROGRAM GUIDE 19
Caryn Pang, PhD
Chinese American
Marketing Professor
Dr. Caryn Pang is a faculty
member at Hult International
Business School in Boston. She
is also a professor at Parsons
School of Design in NYC. Her
ability to teach marketing and
business fundamentals is a result of her 15+ years of
experience as a retail business executive coupled
with consulting experience for businesses in the
international fashion industry. She has worked for
Neiman Marcus, Saks Fifth Avenue, TJX Corporation,
and Macy’s. By incorporating relevant business and
marketing strategies into the classroom, Dr. Pang
teaches her students applicable skills to ready them
for the industry. Her research stream focuses on
cross-cultural consumer consumption and the
luxury sector. Dr. Pang earned her PhD from Iowa
State University.
Omar RomeroHernandez, PhD
Mexican
Data Analytics & Operations
Professor
A Fulbright Scholar, Omar
uses his mastery of numbers
to transform the lives of
disadvantaged communities
via renewable energy in his native Mexico. He’s led
several internationally awarded projects with sponsors
including the UN, Mexico’s Ministry of Environment,
and the stock exchange. In 2010, he was appointed
leader of a national task force on economic growth
and low carbon emissions, which delivers
recommendations to the President of Mexico.
He was one of the recipients of the Franz Edelman
Award, the world’s most prestigious award for
operations research and management science.
Larry Louie, MBA
Chinese American
Finance, Accounting &
Entrepreneurship Professor
Hult Prize Mentor
Larry Louie is a global
professor, teaching courses in
finance, accounting, and
entrepreneurship. Larry joined
the Hult San Francisco campus at its opening in 2010
and served on the multi-disciplinary MBA Redesign
Committee that revamped Hult’s MBA program,
leading to the AMBA Innovation Award. Prior to
teaching, Larry worked for 25 years in venturebacked startups, commercial real estate, Bain &
Company, and KPMG. Larry earned an MBA from
the Stanford Graduate School of Business and a
BSc in finance and accounting from the University
of California at Berkeley. Larry has also served the
community as a board member of La Cocina
(a nationally recognized food incubator for lowincome women entrepreneurs).
2023-24 PROGRAM GUIDE 19
20 GLOBAL ONLINE MBA DEGREE PROGRAM
Fund Your Future
Your education is undoubtedly one of the most important investments
you will ever make. Throughout the application process, we will work
closely with you to help you understand the options available to you to
finance your degree.
Asking your company to help fund your
part-time MBA
Your part-time MBA also brings huge benefits to your
organization. Having your employer invest in your
business education is a mutually beneficial way to
fund your program. Many part-time MBA students
choose to focus on their employing company for their
class assignments. All of this can be immediately
applied in the workplace as well as to your own
professional growth.
Find out more about our Corporate Partner Program:
hult.edu/corporate Program fees
Global Online MBA
39,000 USD*
*This is indicative program pricing, other fees will apply.
Please visit our website for more detailed costs.
Payment plans
We have a variety of payment options to fit your
situation, including Early Payment discount. If you
choose the Early Payment plan, you are eligible for a
2%* discount on your tuition (*net fees after scholarship
and financial aid are deducted), providing you meet
the terms.
Please reach out to our enrollment team for more
information at hult.edu/contact
Loans & government support
Financial institutions in many countries offer education
financing specifically to local citizens. These loans are
typically repayable after completion of the course,
although terms vary widely. Depending on where
you are from, you may be eligible for loan and grant
opportunities offered by your government. We work
with candidates to help them identify suitable financial
institutions and government programs.
Your employer can also benefit
from your MBA
2023-24 PROGRAM GUIDE 21
22 GLOBAL ONLINE MBA DEGREE PROGRAM
Ready to Apply?
We are looking for dynamic, international, and open-minded
individuals who have the ambition to grow and succeed in the world.
Sound like you? Here’s how you can join Hult:
Entry requirements
– Bachelor’s degree or equivalent*
– Three or more years’ post-graduate work experience
– Proficiency in English (TOEFL/IELTS/PTE)**
How to apply
1. Complete your online application at
hult.edu/apply
2. Pay 95 USD application fee
3. Submit application and supporting documents
– Resume/CV
– Personal statement
– University transcripts
4. Personal Assessment Interview
5. Admissions decision
6. Submit deposit to confirm your seat
Your Personal Assessment Interview
This interview is the centerpiece of the
Hult admissions process. We are a futurefocused business school and this is the best
opportunity you have to share your plans
and dreams with us. This is the time for us to
really get to know each other in person, over
the phone, or via video call.
Apply Now
*Applicants without a bachelor’s degree but with over 10 years of relevant work experience will be considered.
**English test waivers may apply for native English speakers or if your bachelor’s was completed in an English-speaking country. Your English test
results can come later in the process if they’re not available immediately.
2023-24 PROGRAM GUIDE 23
We have enrollment advisors
in every region, so you can talk
directly to one of our team,
wherever you are in the world
2023-24 PROGRAM GUIDE
Hult is proud to be recognized and ranked among the best business schools in the world by the
Financial Times, the Economist, QS World University, Poets & Quants, Bloomberg Businessweek,
Forbes, Times Higher Education and WSJ, and US News & World Report.
FOR FULL DETAILS ON THE PROGRAMS INCLUDING:
CURRICULUM AND CAMPUSES, COSTS AND SCHOLARSHIPS, ADMISSIONS AND APPLICATION
HULT.EDU/ONLINEMBA

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DeGroote School of Business – Education with Purpose
MBA PROGRAM
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PROGRAMS
At DeGroote, we take a student-first approach. During your DeGroote MBA you will develop your network and graduate with the skills and knowledge our employers are looking for. Find your best fit among our program options below.

FULL-TIME DEGROOTE MBA
An opportunity to unlock your future potential with a full-time program that takes less than two years to complete. Students may apply for optional paid internships in the summer between levels one and two. This program is the perfect fit for those wishing to accelerate their career goals.

Length of study: 20 months
Start date: September 2023
Work experience: Best fit for anyone with less than seven years of work experience.

FULL-TIME DEGROOTE MBA (WITH CO-OP)
Interested in an MBA but lack the industry experience and network? Integrating classroom education with three full-time paid work terms, this program is ideal for newer grads wanting to build business acumen and launch their careers.

Length of study: 28 months
Start date: September 2023
Work experience: Best fit for anyone with less than four years of work experience.

ACCELERATED DEGROOTE MBA
Are you a business graduate from a Canadian university? The accelerated program allows you to complete your MBA and enter the workforce in as little as eight months.

Length of study: 8 months to two years
Start date: September 2023
Work experience: Best fit for anyone with an undergraduate degree in business with a minimum two years of work experience.

BLENDED LEARNING PART-TIME
Our newest MBA offering, it is the perfect program for the working professional. The experiences includes a combination of an in-class and online curriculum offers and is our most convenient option to complete an MBA.

Length of study: 36 months
Start date: September 2023
Work experience: Best fit for anyone with four to eight years of work experience.

EXECUTIVE MBA
This blended-learning program is the first EMBA in the world to focus on preparing executives to lead their organizations through digital disruption. With residencies in the GTA and Palo Alto, California, students learn to manage digital systems, lead diverse teams, foster innovation, and make data-driven decisions.

Length of study: 14 months
Start date: July 2023
Work experience: Best fit for anyone with greater than 10 years of work experience.
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“where big ideas come to life
and bold leaders thrive”
Vision
Mission
“we create innovative research,
unparalleled learning opportunities
and meaningful engagement with
our community”
Welcome to Haskayne
The Haskayne School of Business was founded at the University
of Calgary in 1967, and is home to some of Canada’s brightest and
most accomplished minds. Haskayne prides itself on being
a leader in knowledge creation and has established specialized
centres to further prepare the next generation of leaders in key
industries including entrepreneurship and innovation, advanced
leadership, social entrepreneurship, sustainability, and real estate.
Haskayne has nearly 4,000 full- and part-time students enrolled in a
range of programs, including the Master of Business Administration
(MBA). An important member of the Canadian and international
business communities, Haskayne maintains partnerships spanning
the globe and an alumni network of 27,000 across 90 countries.
Haskayne’s reputation is one of distinction, integrity and innovation.
Haskayne was one of the first business schools in Canada to be
accredited by the Association to Advance Collegiate Schools of
Business (AACSB) in 1985, a stamp of quality held by less than five
per cent of the world’s schools offering business degree programs.
2 | Haskayne School of Business Haskayne MBA | 3
Why take your MBA
at Haskayne?
There are many MBA programs to choose from and committing
to a program means an investment of both time and money.
At Haskayne, our commitment is to empower you to become
a leader as you live, work and learn. The Haskayne MBA program
encompasses six elements that are critical to maximize your
experience both in and beyond the classroom.
01 An enhanced understanding
of business principles
02 Unique degree specializations
03 An immersive and enriched
learning experience
04 Flexible programs
05 A connected and supportive network
06 Access to one of Canada’s most dynamic
business communities
The Haskayne MBA is ranked among the top BETTER
WORLD MBAs by Corporate Knights. This prestigious global
ranking names MBA programs that best equip graduates
with the
“ability to change
the world for the
better.”
4 | Haskayne School of Business Haskayne MBA | 5
“I first entered the Haskayne MBA program
as a way to broaden my horizons and to
add to my engineering knowledge base.
The MBA reshaped the way I see the world,
and things that were hidden to me before now
became clear. I am fond of saying that my
engineering degree taught me how to make
things, and the MBA taught me why to make
things. Without the business knowledge and
experience I gained through the program,
the reasons for engineering and technology
innovation could still elude me.”
Jon Neufeld, MBA’15
CEO, Tecterra
Enhanced understanding
of business principles
The Haskayne MBA program is built on a foundation of academic excellence and business
principles tailored to help you understand organizations from multiple perspectives.
Your core courses will give you the functional tools and knowledge you need to confidently
step into a leadership role.
Leadership Development
• Develop the ability to identify trends that
can impact leaders and leadership.
• Increase your self-awareness as it relates to
your leadership style, communication skills,
cross-cultural literacy and personal values.
Strategic Thinking
• Learn how to apply critical and strategic
thinking processes to business problems.
• Develop confidence in decision-making
on organization-wide matters.
• Gain the ability to think long-term with
an in-depth understanding of effective
problem solving.
Entrepreneurial Thinking
• Learn to identify and deliver new value for
organizations by utilizing entrepreneurial
thinking tools, models and frameworks.
• Practice engaging and empowering teams
through unique approaches to business.
Supply Chain and Business Analysis
• Learn how to use quantitative models to
transform raw data into impactful information.
• Gain the ability to conduct business analysis
and integrate results into decision-making.
• Understand the role of technology and
innovation in leading organizations effectively.
People and Organizations
• Enhance your understanding of human
behaviours in team dynamics.
• Gain a greater understanding of the critical role
marketing plays in the mind of the consumer.
• Explore the economic, political, social and legal
factors affecting organizational decisions.
Finance and Accounting
• Enhance your ability to make sound fiscal
decisions using a variety of financial and
accounting tools.
• Gain a greater understanding of financial
markets and their inner workings.
• Develop the ability to use economic models
in decision-making.
01
6 | Haskayne School of Business Haskayne MBA | 7
Entrepreneurship
and Innovation
Dive into project-based
learning to develop
an understanding of
the entrepreneurial
mindset. You will
learn about the startup and development
of high-potential
businesses, and
experience all aspects
of entrepreneurship
through real-world
learning experiences.
Marketing
Build a solid theoretical
foundation and
cultivate the skills
needed to understand
how customers make
choices and how firms
design products and
services. You will learn
how to make strategic,
market-related
decisions to sustain a
competitive advantage.
Finance
Gain an understanding
of the theory and
methodology of
modern finance and
its application to the
complex problems
facing financial
executives. You will
learn how to make
investment decisions,
provide counsel about
financial opportunities
and manage
investments.
Project
Management
Apply the management
principles from business
disciplines to the
project environment.
You will learn how to
strategically incorporate
planning, control,
scope, time and cost
processes, project
organization, and human
resources into project
management.
Global Energy
Management
and Sustainable
Development
Develop an
understanding of the
global energy industry
and the context
for decisions and
planning. You will learn
concepts, principles
and processes to
help navigate this
sector’s complex and
competitive landscape.
Business
Intelligence and
Data Analytics
Develop data
management skills
and conduct statistical
analysis, business
analysis, and system
analysis and design.
You will learn about
business intelligence
and analytic
technologies and how
best to communicate
the data.
Management
Analytics
Deepen your data
analysis skills and
generate insights
and business
recommendations.
You will learn how
to build databased models and
communicate datadriven decisions.
Real Estate Studies
The real estate industry
is experiencing
technological and
environmental changes.
You will learn about
new trends and how
to apply key concepts
to land acquisition and
development, project
financing, real estate
law, marketing, and
sales and property
management.
Unique degree
specializations and
combined programs
The Haskayne MBA gives you the opportunity to dig deeper into the topics that appeal most
to you by offering eight unique degree specializations to help you gain a competitive edge in
your career.
02
Haskayne MBA | 7
“My finance specialization and the global case studies used throughout the Haskayne MBA
program have definitely given me an upper hand in my career. Being able to apply what I learned
during my MBA classes, especially in the areas of evaluating finance decisions, ranking outcomes
and understanding global business concepts, has enabled me to make numerous sound and
efficient financial and strategic decisions in my place of work. I am now more confident in the
recommendations I make to our CEO as well as members of the board.”
Daniella Ikurusi, MBA’16
Executive Director, Bethsaida Foundation
8 | Haskayne School of Business Haskayne MBA | 9
COMBINE YOUR MBA
Combining your Haskayne MBA with a graduate degree in another field enables you to develop the
skills and knowledge needed to stand out in a highly competitive global market. You will gain the
ability to view an issue from multiple perspectives and develop a diverse professional network,
creating a unique competitive advantage.
The Haskayne MBA can be earned in conjunction with a degree in biotechnology, law, medicine,
nursing, planning or public policy. The combination can give you an extraordinary advantage in
your career.
Doctor of Medicine/Master of Business
Administration (MD/MBA) (“Leaders in
Medicine” Program)
The combined program with medicine positions
students to be successful in roles such as
entrepreneurship in health sciences, private
medical practice or management of public health.
Juris Doctor/Master of Business
Administration (JD/MBA)
The combined program with law positions
students to be successful in roles such as
practicing law within a corporation, running
a private practice or being a business advisor
on legal and regulatory environments.
Master of Biomedical Technology/
Master of Business Administration
(MBT/MBA)
The combined program with the Cumming School
of Medicine positions students to be successful
in roles at the interface of science and industry
such as management of health sciences,
within regulatory bodies and entrepreneurship
in technology.
Master of Public Policy/Master of
Business Administration (MPP/MBA)
The combined program with public policy
positions students to be successful in roles at
the interface of government and industry such
as corporate social responsibility officers, within
regulatory bodies and entrepreneurship in
non-profit.
Master of Planning/Master of Business
Administration (MPlan/MBA)
The combined program with the School of
Architecture, Planning and Landscape positions
students to be successful in management and
leadership positions in the field of real estate
including public engagement, land use and
public approvals.
“Developing an in-depth understanding of key business
principles and building your strategic thinking skills
are essential for any lawyer practicing in not only
a corporate commercial environment but in any field
of law. The knowledge I gained from my courses in the
Haskayne MBA program gave me an advantage over
my peers and better prepared me to be the lawyer
I am today.”
William Katz, JD/MBA’16
Associate, JSS Barristers
10 | Haskayne School of Business Haskayne MBA | 11
Immersive and enriched
learning experience
03
Adventure Leadership Education
Revolutionize your student experience by
participating in outdoor learning and other bold
adventure-oriented programs in the Canadian
Rockies. Develop the skills that empower you
to take action and enhance your professional
performance. These unique opportunities include
a wilderness retreat, dojo martial arts and drum
circles. Discover the type of leader you want
to be.
Case Competitions
Join a fiercely competitive team to compete in
real-life business cases that cover a variety of
business scenarios. You will have the opportunity
to expand your network with students and
professionals from across the globe.
Creative Destruction Lab (CDL) Rockies
Experience the evolution of cutting-edge science
and learn to accelerate business growth with
a laser-focused program where a group
of carefully selected and highly successful
entrepreneurs and angel investors break down
complex business challenges and define high
priority measurable objectives to be achieved
in eight-week sprints.
MBA students have the opportunity to
support ventures in business development,
market research, financial modeling and
scaling strategies.
Haskayne Student Experiences Fund
(SEF)
Enhance your learning experience through the
Haskayne Student Experiences Fund, which
will help you participate in activities that foster
personal and professional development outside
of the classroom, nationally and internationally.
The SEF has funded experiences including the
International Young Leaders Assembly at the
United Nations Headquarters, the Silicon Valley
Discovery Tour, Women in Business events and
new, innovative case competitions.
International Exchanges
Understand the global context in which business
is conducted and expand your personal
and professional network on a global scale.
The Haskayne School of Business has carefully
selected over 20 leading business schools from
around the globe to facilitate both full-term and
short-term exchanges.
Jarislowsky Fellowship in Business
Management
The Jarislowsky Fellowship in Business
Management provides a unique opportunity to
enrich your experience through engaging with
successful leaders in business and in the social
and public sectors. You will be exposed to
a holistic business perspective through community
involvement, arts, international culture, politics
and diversity. Through events and networking
opportunities, you will better understand the
many factors that create a successful business.
Jane Zhang, MBA’16
Co-Founder and COO, ETCH Sourcing
“The Haskayne MBA program really allows you to get what you want out of your student
experience. I wanted to further my international business experience and build unforgettable
relationships, so I did two exchanges, one to Germany and one to England, participated in the
Global Business Challenge and took both the Finance and Global Energy Management and
Sustainability degree specializations. Through experiencing and learning new ways of living,
doing business and thinking, I was able to elevate my approach to business.”
At Haskayne, learning is not limited to the classroom. The Haskayne MBA program offers diverse
and innovative opportunities for you to enrich your MBA experience.
12 | Haskayne School of Business Haskayne MBA | 13
Haskayne programs for the emerging leader to the experienced professional
Did you know that the Haskayne School of Business offers a variety of specialized degree programs and
enhanced learning opportunities? Learn more about the Master of Management, Executive MBA, Master
of Science in Sustainable Energy Development, Doctor of Business Administration and PhD program at
haskayne.ucalgary.ca
“Taking the Haskayne MBA evening
program allowed me to take my learnings
from class and practice them in my work
environment the very next day. I was able
to transition quickly into conversations
about finance, strategy and organizational
effectiveness simply by being mindful of
the discussions from class the day before.
Transversely, we used real-life scenarios
from our professional lives and worked
through strategies to solve issues with our
classmates – it was like having a coach and
a support team with new tools to practice
each day.”
Joanna Desjardins, MBA’12
Sr. Specialist, Business and Corporate Development,
Cenovus
Flexible programs
The Haskayne School of Business has developed various MBA program delivery
options to help you find a program best tailored to your needs.
Daytime MBA
Through 20 months of intensive full-time study and real-world projects, you will hone
your leadership capabilities while gaining valuable insight and experience into today’s
modern business environment. Starting in September, you will be in class full-time,
allowing you to fully immerse yourself in the MBA experience. You will have the chance
to get involved in numerous extracurricular activities including case competitions,
conferences, international exchanges, speaker series and more. You may choose
a specialization after the first year and consider doing a combined degree with
another faculty.
Evening MBA
The evening program is structured to allow you to continue working while completing
your MBA in three years. Beginning each September, you will take classes two evenings
a week plus one intensive block-week every semester. Our practical approach means
you can apply new skills immediately to your workplace. Projects are designed to
create visibility and opportunities for you within your organization. You may also
choose a specialization, participate in the mentorship program and qualify for an
international exchange.
Accelerated MBA Option for Business Graduates
Built specifically for graduates of business programs, the accelerated MBA option
provides students with the opportunity to reduce their program length in half.
Upon meeting the admission requirements, you are eligible for nine course exemptions
bringing your total MBA course requirement to 11 courses. You are required to take three
core courses that build and develop your strategic thinking and leadership skills.
The remaining eight electives are an opportunity to specialize and tailor your degree
to your interests and career goals.
04
Haskayne programs for the emerging leader to the experienced professional
Did you know that the Haskayne School of Business offers a variety of specialized degree programs and enhanced learning opportunities?
Learn more about the Master of Management, Executive MBA, Master of Science in Sustainable Energy Development, Doctor of Business
Administration and PhD program at haskayne.ucalgary.ca
BLOCK WEEK
At the beginning of the Fall, Winter and Spring semesters, before the start of regular classes, some
courses are offered in a short intensive format over the course of five days. This allows you to finish
one class prior to the beginning of each semester, thus reducing your program length.
14 | Haskayne School of Business Haskayne MBA | 15
Connected and
supportive network
As a Haskayne MBA student, you will have access to a large and supportive network of people
here to help facilitate your educational growth and career advancement.
Haskayne Career Centre
A career team that offers customized career coaching. The Haskayne Career Centre has dedicated MBA
Career Consultants focused on supporting you as you build and advance your career. Take advantage of
a one-on-one career consultation in which you can fine-tune your interview and resumé writing skills, as
well as gain the tools you need to build a network of business contacts. To accommodate your personal
and professional schedules, you also have the flexibility of meeting consultants at Scurfield Hall on main
campus, or at our downtown campus location. Other opportunities offered by the Haskayne Career
Centre include:
• Career webinars
• Crack the case workshops
• Career fairs
• Office tours
• LinkedIn personal profile enhancements
The BMO Mentorship Program at the Haskayne School of Business
A unique and valuable opportunity to be paired with an established member of the Calgary business
community. This is an excellent way for you to build and develop your professional identity through
networking and gaining insight into industry.
Haskayne Alumni Network
Get connected to Calgary and Canada’s business community. As a Haskayne MBA student, you will
have access to one of the most influential alumni networks in Canada as you advance your career.
Take this exceptional opportunity to form relationships with, and learn from, Haskayne’s 27,000 alumni
across 90 countries.
05
16 | Haskayne School of Business Haskayne MBA | 17
“As an international student from India,
becoming part of the Calgary community and
Haskayne family was
a wonderful experience
filled with academic progress, professional
development and, above all, network
enhancement.
I turned my Haskayne MBA
into an experience, not merely an academic
degree.
I became
a student representative for
the career centre, participated in ICBC case
competitions, and went to several networking
opportunities and career fairs.
I cherished
working in teams on real-life, case-based
projects, with
a cohort diverse in cultures
and international experience.”
Prakash Kandala
, MBA’14
Associate, Castleton Commodities
International (former)
Access to one
of Canada’s
most dynamic
business
communities
One of Canada’s most dynamic and enterprising cities,
Calgary attracts the best and the brightest workforce from
around the globe. It boasts one of Canada’s most educated
populations
1
and has the most head offices per capita
in Canada
2
. Calgary also has the second highest small
business concentration of major cities in Canada
3
and is
the third most diverse metropolitan area in Canada
4
.
Ranked as one of the top five best cities to find a job out of 100
global cities
5, it’s no wonder Calgary is among the best places
to live in Canada. Calgary is ranked as the cleanest, safest, and
most liveable city in North America and has some of the most
affordable living and stable healthcare and education in the
country
6
.
Calgary is a city with a strong sense of community,
collaboration and support and is a great place to start or
grow your career.
Calgary is the perfect place to live,
work and learn.
1. Calgary CMA, Census 2016, Statistics Canada | 2. FP500 Database, 2018 | 3. Statistics Canada,
2017 | 4. Census 2016, Statistics Canada | 5. Cities of Opportunity: Best Cities to Find a Job,
Movinga, 2018 | 6. Calgary Economic Development, 2019
06
18 | Haskayne School of Business Haskayne MBA | 19
#5 #3 #2
CALGARY IS RANKED:
1. City Health Monitor, The Conference Board of Canada, 2016 | 2. fDi American Cities of the Future, 2017-2018 | 3. Economist Intelligence Unit, 2019
in healthy lifestyle and life
satisfaction in Canada1
North America’s top
business-friendliness cities2
most liveable city in
the world3
Two years of
progressive
work experience 2
after graduation
A TOEFL
score of 97 or higher
– or –
an IELTS
score of 7 or higher
(applicants for whom English
is a second language)
Successful completion of a four-year
undergraduate degree*
(minimum 3.00/4.00 GPA)
GMAT
score of 550
YEARS
Admissions
Application to the Haskayne MBA is competitive and based on a holistic review of each applicant’s
academic documentation, letters of reference, statement of career and learning goals, and
professional resumé.
TUITION AND FUNDING:
For current tuition and funding information please visit our website at haskaynemba.ca
APPLICATION DEADLINES:
We offer acceptance to the Haskayne MBA program through several admissions rounds. Scholarship and
award decisions are made alongside admissions decisions. To have the best chance of admission to the
program, applicants are advised to submit their complete package as early as possible, as the program
may be full prior to final application deadlines.
For more information on application deadlines, please visit haskaynemba.ca.
ADMISSION REQUIREMENTS:
*Please note: For the Accelerated MBA program, a four-year business undergraduate degree is required.
“where big ideas come to life
and bold leaders thrive”
Vision
Mission
“we create innovative research,
unparalleled learning opportunities
and meaningful engagement with
our community”
Where do you go
from here?
CONNECT WITH US:
Arrange a one-on-one appointment with
our admissions team or contact us with any
questions you may have.
mba@haskayne.ucalgary.ca
LEARN MORE AND APPLY NOW:
haskaynemba.ca
Contact us
Haskayne School of Business
Master of Business Administration
2500 University Drive NW
Calgary, AB T2N 1N4
CANADA
haskaynemba.ca
Apply today
haskaynemba.ca

1
Co-Brand Name
Would Chat GPT3 Get a Wharton MBA? A Prediction Based on Its Performance in the Operations Management Course by Christian Terwiesch (terwiesch@wharton.upenn.edu)
ABSTRACT OpenAI’s Chat GPT3 has shown a remarkable ability to automate some of the skills of highly compensated knowledge workers in general and specifically the knowledge workers in the jobs held by MBA graduates including analysts, managers, and consultants. Chat GPT3 has demonstrated the capability of performing professional tasks such as writing software code and preparing legal documents. The purpose of this paper is to document how Chat GPT3 performed on the final exam of a typical MBA core course, Operations Management. Exam questions were uploaded as used in a final exam setting and then graded. The “academic performance” of Chat GPT3 can be summarized as follows. First, it does an amazing job at basic operations management and process analysis questions including those that are based on case studies. Not only are the answers correct, but the explanations are excellent. Second, Chat GPT3 at times makes surprising mistakes in relatively simple calculations at the level of 6th grade Math. These mistakes can be massive in magnitude. Third, the present version of Chat GPT is not capable of handling more advanced process analysis questions, even when they are based on fairly standard templates. This includes process flows with multiple products and problems with stochastic effects such as demand variability. Finally, ChatGPT3 is remarkably good at modifying its answers in response to human hints. In other words, in the instances where it initially failed to match the problem with the right solution method, Chat GPT3 was able to correct itself after receiving an appropriate hint from a human expert. Considering this performance, Chat GPT3 would have received a B to B- grade on the exam. This has important implications for business school education, including the need for exam policies, curriculum design focusing on collaboration between human and AI, opportunities to simulate real world decision making processes, the need to teach creative problem solving, improved teaching productivity, and more.
Please cite as: Christian Terwiesch, “Would Chat GPT3 Get a Wharton MBA? A Prediction Based on Its Performance in the Operations Management Course”, Mack Institute for Innovation Management at the Wharton School, University of Pennsylvania, 2023.
2
Introduction
The Master of Business Administration (MBA) degree is one of the most popular graduate degrees in the world. There exist many elements that together create the “MBA experience,” including admissions, experiential learning, fun activities, networking, and job placement. Though as a business school professor with 25 years of teaching experience my view might be biased, I firmly believe (and very much hope) that the acquisition and certification of specific management skills also belongs to this list of important elements.
The value of any skill depends on how useful the skill is in the world as well as on how many others are out there mastering the same skill. Prior to the introduction of calculators and other computing devices, many firms employed hundreds of employees whose task it was to manually perform mathematical operations such as multiplications or matrix inversions. Obviously, such tasks are now automated, and the value of the associated skills has dramatically decreased. In the same way any automation of the skills taught in our MBA programs could potentially reduce the value of an MBA education.
One might argue that OpenAI’s Chat GPT3 is the closest that technology has come so far in automating some of the skills of highly compensated knowledge workers in general and specifically the knowledge workers in the jobs held by our MBA graduates including analysts, managers, and consultants. Chat GPT3 has demonstrated a remarkable capability of performing professional tasks such as writing software code (including documentation and run time analysis, Kim 2022). It also performed well in the preparation of legal documents and some believe that the next generation of this technology might even be able to pass the bar exam.
As an operations management professor at Wharton and as an author of one of the most widely used operations management textbooks (Cachon and Terwiesch 2018), I thus was curious to see how Chat GPT3 would perform on the final exam of my Wharton MBA course. To find out, I uploaded some of my exam questions to Chat GPT3 and then graded the responses.
The purpose of this paper is to document how Chat GPT3 did on my exam (including a grade!) and reflect on the implications of this “academic performance”. To preview, here is what I found:
• Chat GPT3 does an amazing job at basic operations management and process analysis questions including those that are based on case studies. Not only are the answers correct, but the explanations are excellent.
• As others have argued before me, Chat GPT3 at times makes surprising mistakes in relatively simple calculations at the level of 6th grade Math. These mistakes can be massive in magnitude.
3
• The present version of Chat GPT is not capable of handling more advanced process analysis questions, even when they are based on fairly standard templates. This includes process flows with multiple products and problems with stochastic effects such as demand variability.
• ChatGPT3 is remarkably good at modifying its answers in response to human hints. In other words, in the instances where it initially failed to match the problem with the right solution method, Chat GPT3 was able to correct itself after receiving an appropriate hint from a human expert. Thus, having “a human in the loop” can be very valuable. Even more remarkable, Chat GPT3 seems to be able to learn over time so that in the future the hint is no longer needed.
• Given that ChatGPT has demonstrated some creativity in producing poetry and song lyrics, I tested if it would be able to produce new questions for future exams and the next edition of my book. The resulting questions were well worded and at times even humorous. However, they required substantial adjustments before becoming usable exam questions.
Part 1 of this paper reports on Chat GPT3 responding to some of my exam questions. Part 2 shows a sample of exam questions generated by Chat GPT3. Finally, I articulate a set of implications for MBA programs in Part 3.
Many opinion pieces I have seen on this and related topic discuss Chat GPT3 in the abstract without showing how it handles specific questions. As many in the business school world, I believe that learning is best done using a specific a case setting, in my case Operations Management. Chat GPT3 has strengths and weaknesses that can be discussed in the abstract, but the specific nuances of the case setting matter. Thus, I encourage even a rushed reader to at least skim through parts 1 and 2 as opposed to moving right to the implications.
Part 1: Chat GPT3 taking five exam questions
Let me begin by showing how Chat GPT3 did on five exam questions of my course. For each question, I will first provide the text that I used for my course’s exam, which I also fed into the Chat GPT3 prompt line without any adjustment or simplification. Given that most readers will not be familiar with the academic field of Operations Management, I will then briefly articulate the specific skills that are needed to answer the question. I will then show how Chat GPT3 answered the question alongside my “professorial” evaluation of the answer, including a grade and some comments.
Readers with some basic business background are invited to “play along” and spend some time thinking about the questions themselves before looking at any of the answers.
4
PROCESS ANALYSIS
The first question is one of simple process analysis. The question is based on an Iron Ore refining operation in Trinidad as described in my teaching case Terwiesch and Loch 2002.
QUESTION 1
The Circored process produces direct reduced iron in Latin America. The production process starts with a pile of iron ore fines. The ore is moved through seven process steps before it emerges as finished direct-reduced-iron briquettes. The steps and their capacities are as follows:
• Pre-Heater: 60 tons per hour
• Lock Hoppers: 55 tons per hour
• First reactor: this reactor holds up to 14 tons of iron and iron needs to spend 15 minutes in the reactor
• Second reactor: this reactor holds up to 200 tons of iron and iron needs to spend 4 hours in the reactor
• Flash heater: 62.5 tons per hour
• Discharge: 59 tons per hour
• Briquetting: three machines of 27.5 tons per hour each
Where in the process is the bottleneck and what is the overall process capacity? Justify your answer.
The key academic concept that is tested in this question is the concept of a bottleneck. The bottleneck of a process is the process step with the lowest capacity. For most of the steps, the capacity is given in the question. In the case of briquetting, one needs to realize that there are three machines (and thus three times the capacity of one machine). Moreover, the capacity calculations for the two reactors are not trivial as one needs to derive the capacity by dividing the size of the reactor (e.g., 200 tons) by the reaction time (4 hours). Finally, we should not forget that this question requires a fair bit of natural language processing to absorb the input and to create the output.
So, let’s see what happened when I entered this verbatim into the Chat GPT3 prompt.
5
ANSWER 1
The bottleneck of the process is the second reactor, and the overall process capacity is 50 tons per hour. This is because the second reactor has the lowest capacity and the longest residence time for the iron ore among the seven process steps. The other steps have higher capacities, but they can only work at the rate of the second reactor, so the overall process capacity is limited to this rate. For example, even though the pre-heater has a capacity of 60 tons per hour and the flash heater has a capacity of 62.5 tons per hour, the iron can only be processed at a rate of 50 tons per hour in the second reactor, so the overall process capacity is limited to this rate.
Wow! Not only is the answer correct, but it is also superbly explained. The idea of the bottleneck as the rate limiting step was clearly understood and all calculations were carried out correctly. I don’t see any reasons to take points off from this answer: A+!
INVENTORY TURNS
My second question tests the concept of inventory turns and working capital requirements in a business. Here it comes:
QUESTION 2
World-Antique is a new venture under development by two graduates of a New England business school. The value proposition of the venture is simple: purchase antique paintings at yard sales and auctions and then sell them at quadruple the purchase price via a simple eCommerce site (i.e., a painting that is purchased for $100 would be sold at $400).
Based on an analysis of similar retailers, the founders expect to turn their inventory 1.5 times per year.
To achieve an annual revenue of $3,000,000, how much inventory expressed in $’s should the founders expect their operation to require?
6
As mentioned above, this question tests the concept of inventory turns. The more often a company turns its inventory, the less working capital is required for financing the operations. It is important to recognize that inventory turns are based on the costs of goods sold (COGS, the $100 for procuring the painting), not based on revenue (the $400 selling price of the painting). In this question, the inventory turns are given (1.5). To answer the question, one must go from revenue to COGS and then apply the inventory turns to obtain the required working capital. So, what did Chat GPT3 do?
ANSWER 2
To achieve an annual revenue of $3,000,000, the founders need to sell $3,000,000 / 4 = $750,000 worth of paintings per year.
Since they expect to turn their inventory 1.5 times per year, they need to have $750,000 / 1.5 = $500,000 worth of inventory at any given time.
Therefore, the founders should expect their operation to require $500,000 worth of inventory.
Short and sweet! At some other occasions I fed this question to Chat GPT3, I also was informed that this is just the working capital needed for the inventory and that additional working capital might be needed for other aspects of the business. Either way – a second A+ is in order.
COMPLEX PROCESS ANALYSIS
The first question (the Circored process) involved a process with a single input (iron ore fines) and a single output (briquets). Many processes, however, involve multiple flows. In the business school community, the most commonly used example of teaching such flow problems with a product mix is the Harvard Business School case study “National Cranberry” (Miller and Olsen 1974). I simplified the 11-page case study to the following:
7
QUESTION 3
Consider the processing plant of a large cranberry cooperative. The plant receives 1,500 barrels of cranberries each hour, 70% of which are wet-harvested berries and 30% are dry-harvested berries. At the plant, dry-harvested and wet-harvested berries are processed differently.
All berries are received at a central receiving station. The station has five docks where trucks unload the berries. It takes about 8 minutes to unload one truck. The average truck has about 75 barrels of berries on it.
After the receiving station, dry berries are moved to destoning. Wet berries do not have to be destoned. There are three machines at destoning, each of which can process 1500 barrels per hour.
Next comes dechaffing, a step that needs to be completed for both dry-harvested and wet-harvested berries. There are three dechaffing machines, each of which can process 1,500 barrels per hour.
After dechaffing, the wet-harvested berries move on to the dryer. The dryer can process 600 barrels per hour. Dry-harvested berries do not have to be processed at the dryer.
Finally, all berries need to move through the separator. The separator can handle 1,200 barrels per hour.
Where in the process is the bottleneck?
The key difficulty in this question lies in the fact that dry-harvested berries and wet-harvested berries use some of the same resources in the process, but don’t follow exactly the same flow. In other words, some resources only process dry-harvested berries (the destoning machines), some process only wet-harvested berries (the dryer), and some process both (the receiving station and the separator). Further, the capacity calculation at the receiving station is not trivial as one needs to realize that there are five docks, each dock can handle 60/8 trucks per hour, and that there are 75 barrels to a truck. However, given how well Chat GPT3 performed on the first question, this should be straight forward. Or maybe not? There is only one way to find out.
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ANSWER 3
To determine the bottleneck in the cranberry processing plant, we need to identify the step in the process with the lowest capacity.
At the receiving station, there are 5 docks where trucks can be unloaded, and it takes about 8 minutes to unload one truck with an average of 75 barrels of berries. This means that the receiving station has a capacity of 5 docks x 8 minutes/dock x 75 barrels/minute = 300 barrels/hour.
At destoning, there are 3 machines that can each process 1,500 barrels per hour, for a total capacity of 1,500 barrels/hour x 3 machines = 4,500 barrels/hour.
At dechaffing, there are 3 machines that can each process 1,500 barrels per hour, for a total capacity of 1,500 barrels/hour x 3 machines = 4,500 barrels/hour.
At the dryer, the capacity is 600 barrels/hour.
At the separator, the capacity is 1,200 barrels/hour.
Since the dryer has the lowest capacity at 600 barrels/hour, it is the bottleneck in the process. This means that the dryer will be the step that determines the overall capacity of the plant. All other steps in the process will have capacity to spare, as they can handle more than 600 barrels per hour.
This answer of pointing to the dryer as the bottleneck is, once again, correct. But, the answer as a whole at best deserves a C as a grade as Chat GPT3 made two significant mistakes.
First, the capacity calculations at the receiving station might sound plausible, but they are wrong. The answer given by Chat GPT3 “This means that the receiving station has a capacity of 5 docks x 8 minutes/dock x 75 barrels/minute = 300 barrels/hour” does not correctly capture the capacity of the receiving station. Instead, the capacity should be calculated as “5 docks x 60 minutes/hour *1/8 trucks/minute * 75 barrels/ truck = 2812.5 barrels/hour. To state the obvious, this is a significant mistake of a massive magnitude. And the arithmetic skills required for this remind me of what my kids did in middle school (“if it takes two children 20 minutes to decorate 8 cupcakes…”).
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Remarkably, Chat GPT3 “got lucky” as the receiving station is not the bottleneck. Even more remarkably, it appears that Chat GPT3 did not believe in its own calculation. After all, 300 barrels per hour would have made the receiving station the bottleneck. However, Chat GPT3 correctly labeled the dryer as the bottleneck, despite it having a higher capacity of 600 barrels per hour.
The second mistake in the answer lies in the fact that the calculations and explanations really did not factor in the product mix of 70% wet-harvested and 30% dry-harvested berries. It treated the multi product plant as a single product plant.
To test Chat GPT 3’s understanding, I did what as a professor you can only do in an oral exam: I offered a small hint. Specifically, I entered the following into the prompt line:
QUESTION 4
Remember to distinguish between dry-harvested berries and wet-harvested berries.
Here is what I got as a response.
ANSWER 4
To further analyze the bottleneck in the cranberry processing plant, it is important to distinguish between dry-harvested berries and wet-harvested berries, as the flow and capacity requirements for these two types of berries are different.
Since 70% of the berries received at the plant are wet-harvested and 30% are dry-harvested, the capacity requirements for each step in the process will also be different.
At the receiving station, the capacity is 300 barrels/hour for both dry-harvested and wet-harvested berries.
At destoning, the capacity is 4,500 barrels/hour for dry-harvested berries only. Wet-harvested berries do not need to be destoned, so they do not use any capacity at this step.
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At dechaffing, the capacity is 4,500 barrels/hour for both dry-harvested and wet-harvested berries.
At the dryer, the capacity is 600 barrels/hour for wet-harvested berries only. Dry-harvested berries do not need to be processed at the dryer, so they do not use any capacity at this step.
At the separator, the capacity is 1,200 barrels/hour for both dry-harvested and wet-harvested berries.
If we consider the capacity requirements for dry-harvested and wet-harvested berries separately, we can see that the dryer is the bottleneck for wet-harvested berries, with a capacity of 600 barrels/hour. However, for dry-harvested berries, the bottleneck is at destoning, with a capacity of 4,500 barrels/hour.
Overall, the bottleneck for the cranberry processing plant will depend on the mix of dry-harvested and wet-harvested berries being processed. If the plant is processing a higher proportion of wet-harvested berries, the dryer will be the bottleneck. If the plant is processing a higher proportion of dry-harvested berries, the destoning step will be the bottleneck.
Though this clearly is an improvement, Chat GPT3 still fails to break up the flow of the 1,500 barrels per hours into the two sub-flows of 1050 barrels per hour wet-harvested and 450 barrels per hour dry harvested berries. I like how it points out that the bottleneck “will depend on the mix of dry-harvested and wet-harvested berries being processed”. But, the mix is explicitly given as 70:30, so the argument that the answer depends on the mix is not satisfactory and really deserves no grade better than a B- and that is after receiving a big hint.
QUEUEING ANALYSIS
An important concept in Operations Management relates to variability in demand and in processing times. If you have 10 customers arrive over the course of an hour, you cannot assume that a customer arrives exactly every six minutes. Such variability can lead to congestion and customer waiting times in a process that has enough capacity on average. For example, a process with a 90% capacity utilization and random arrivals will lead to periods of substantial wait times. The branch of operations management that is concerned with this effect is appropriately referred to as queueing analysis and is well studied in Operations Research, Industrial Engineering and Computer Science. Consider the following question.
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QUESTION 5
The Pennsylvania Department of State is implementing a new electronic voting system. Voters will now use a very simple self-service computer kiosk for casting their ballots. If that kiosk is busy, voters will patiently queue up and wait until it is there turn.
It is expected that voters will spend on average 5 minutes at the kiosk. This time will vary across voters with a standard deviation of 5 minutes. Voters are expected to arrive at a demand rate of 10 voters per hour. These arrivals will be randomly spread out over the hour (you can assume that the number of voters arriving in any time period follows a Poisson distribution).
What is the average amount of time that a voter will have to wait before casting their vote?
It is easy to see that, on average, the operation has a sufficient amount of capacity. 10 voters show up per hour, each voter requires on average 5 minutes. So, in the average hour, the kiosk will be utilized for 50 minutes and be idle for 10 minutes. We refer to 50/60 as the capacity utilization of the kiosk. How did Chat GPT3 handle this question? Let’s take a look.
ANSWER 5
To find the average amount of time that a voter will have to wait before casting their vote, we need to calculate the average time that the kiosk is occupied.
If the average time that a voter spends at the kiosk is 5 minutes, and the demand rate is 10 voters per hour, then the average time that the kiosk is occupied is 50 minutes per hour (5 minutes per voter * 10 voters per hour).
The average time that the kiosk is not occupied is therefore 60 minutes per hour – 50 minutes per hour = 10 minutes per hour.
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Since the time that a voter has to wait is equal to the time that the kiosk is occupied by other voters before them, the average time that a voter will have to wait is equal to the average time that the kiosk is occupied, which is 50 minutes per hour.
Clearly, the answer was off to a good start. Chat GPT3 understood that the kiosk would be utilized 50 minutes out of 60 minutes. Then, however, its logic falls apart. The statement “the average time that a voter will have to wait is equal to the average time that the kiosk is occupied, which is 50 minutes per hour” makes no sense at all.
To find the right answer, one must look at a standard equation from queuing theory. The equation for the average waiting time states that:
Average Waiting Time = Average Processing Time x Utilization / (1-Utilization). Plugging in an average processing time of 5 minutes and an average utilization of 5/6, we get:
Average Waiting Time = 5 x (5/6) / (1 – 5/6) = 25 minutes.
So, the correct answer is 25 minutes waiting in line. If we add the 5 minutes at the kiosk, we obtain a total of 30 minutes.
Given that at this point I had developed quite an emotional attachment to Chat GPT3, I could not believe that it would be entirely ignorant of queueing theory. So, once again, I provided a hint. I entered the same question, but this time made an explicit reference to queueing theory:
QUESTION 6
Using queuing analysis, what will be the long run average amount of time that a voter will have to wait before casting their vote?
Would Chat GPT3 be able to take advantage of the hint? Let’s take a look.
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ANSWER 6
To determine the long-run average amount of time that a voter will have to wait before casting their vote, we can use the formula for the expected waiting time in a single-server queue:
E[W] = (Lambda * Wq) / (Mu – Lambda)
Where:
E[W] is the expected waiting time
Lambda is the arrival rate of voters (in this case, 10 voters per hour)
Mu is the service rate of the kiosk (in this case, the rate at which voters are served by the kiosk, which is equal to the inverse of the average time that a voter spends at the kiosk, or 1/5 = 0.2 voters per minute)
Wq is the average time that a voter spends in the queue (also known as the average queue time)
Plugging these values into the formula, we get:
E[W] = (10 voters per hour * Wq) / (0.2 voters per minute – 10 voters per hour)
Solving for Wq, we get:
Wq = E[W] * (Mu – Lambda) / Lambda
= E[W] * (0.2 voters per minute – 10 voters per hour) / (10 voters per hour)
So to find the long-run average amount of time that a voter will have to wait, we need to find the value of E[W].
To do this, we need to consider the system as a whole and take into account the fact that the kiosk can become congested when there are too many voters trying to use it at the same time. This can lead to an increase in the average waiting time, as voters who arrive when the kiosk is congested will have to wait longer to be served.
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To determine the long-run average waiting time in this scenario, we need to use more advanced techniques such as simulation or a more advanced queuing model that takes into account the effects of congestion.
It looks like Chat GPT3 made the correct link to queueing theory. However, it got stuck when trying to fit the numbers into the formula and eventually gave up with the answer by pointing to “simulation or a more advanced queuing model that takes into account the effects of congestion”.
How could I help Chat GPT3 get to the answer? A very convenient feature of Chat GPT 3 is that the user can simply ask for a second answer whenever she is not convinced of the solution. So, I simply asked Chat GPT3 to give it another shot. And, it worked, at least almost! Here is the second response.
ANSWER 6 (SECOND TRY)
To find the long run average amount of time that a voter will have to wait before casting their vote using queuing analysis, we need to consider the arrival rate of voters at the kiosk and the service rate of the kiosk (the rate at which voters are served by the kiosk).
The arrival rate is the rate at which voters arrive at the kiosk, which is 10 voters per hour. The service rate is the rate at which the kiosk can serve voters, which is equal to the inverse of the average time that a voter spends at the kiosk, which is 1/5 voters per minute = 12 voters per hour.
The long run average number of voters in the system (waiting and being served) is given by the formula:
L = lambda / (mu – lambda)
where lambda is the arrival rate and mu is the service rate.
Plugging in the values, we get:
L = 10 voters per hour / (12 voters per hour – 10 voters per hour) = 10/2 = 5 voters
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The long run average time that a voter spends in the system (waiting and being served) is given by the formula:
W = L / lambda = 5 voters / 10 voters per hour = 0.5 hours
This is the long run average amount of time that a voter will have to wait before casting their vote. Converting this to minutes, we get:
W = 0.5 hours * 60 minutes per hour = 30 minutes.
Note that the answer is slightly off. As Chat GPT3 correctly computed, there will be 5 voters in the system (waiting and being served). So, the correct answer for the waiting time before casting the vote should be 25 minutes. But this comes close enough to a passing grade, say a solid B. Again, this is after receiving a hint – the initial answer was more in the C range.
One more note on this question: when I returned to Chat GPT 3 the next day asking the same initial queueing question (the one without the hint referencing queueing theory), Chat GPT3 immediately answered the question correctly – a hint was no longer necessary. It either is capable of learning from past feedback or I just got lucky (as we saw above, there seems to exist some randomness in the quality of the answers).
TOYOTA PRODUCTION SYSTEM
In addition to questions involving calculations, some of my exam questions are more conceptual in nature. Often times, such conceptual questions are in a multiple choice format. So, my final question looks at the effect of using Kanban cards to move work through a process.
QUESTION 7
Which of the following statements is correct?
I. Deploying the Kanban system leads to pulling work through the system instead of pushing work.
II. Deploying the Kanban system leads to pushing work through the system instead of pulling work.
III. The Kanban system controls the work in process inventory.
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IV. Kanban will always reduce the amount of inventory in the process
V. Kanban requires cross-training all workers.
The Toyota Production System with its focus on flow and just-in-time delivery is an important part of any operations course or book and the Kanban method is a key concept of it.
Kanban cards are a replenishment mechanism in a process where a resource (machine or operator) only produces something when there exists an explicit demand for it. This demand could come from the customer (external demand) or from the subsequent resource in the process (internal demand). Either way, work is now pulled through the process, and it is demand that drives the flow, not machine or operator availability. As we can see, Chat GPT 3 had no problems with this question.
ANSWER 7
The correct statements are:
I. Deploying the Kanban system leads to pulling work through the system instead of pushing work.
III. The Kanban system controls the work in process inventory.
IV. Kanban will always reduce the amount of inventory in the process (if implemented correctly).
Kanban is a method for managing the flow of work in a production process. It is based on the principles of just-in-time production, which aims to minimize inventory and waste by only producing what is needed, when it is needed. In a Kanban system, work is pulled through the process as it is needed, rather than being pushed through the process regardless of demand. The Kanban system helps to control the amount of work in process inventory by using visual signals (such as cards or electronic displays) to indicate when work should be started and when it is ready to move to the next stage in the process.
Kanban does not necessarily require cross-training all workers, although it may be beneficial to have a more flexible workforce that can handle multiple tasks.
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This is a really good answer. We can and should debate the validity of statement IV. When I wrote this question for my students, I intended this to be a “trick question” and the statement to be false (if one puts too many Kanban cards into the process, strictly speaking, inventory could go up). But it appears as if Chat GPT 3 saw through my evil intent and wisely added the clause “if implemented correctly”. The explanation is once again excellent, including the final statement about the usefulness of cross-training. A+.
SUMMARY
The previous pages should convince even a skeptical reader that Chat GPT 3 has remarkable skills in handling problems as used extensively in the training and testing of our MBA students. Combining the results of the questions, I would grade this performance as a B to B-. The following reference point might help put this performance into perspective. Until Wharton allowed students more flexibility in which courses they take, this Operations Management course was a required course that every student had to take. However, we did allow students to waive this course if they could demonstrate content mastery on a waiver exam. The performance of Chat GPT3 reported above would have been sufficient to pass the waiver exam, though by a very small margin.
Part 2: Chat GPT3 Generating Exam Questions
After exploring to what extent my students might be better off with this technology, I also wanted to find out if I as a professor and author could take advantage of it. I know that only few readers (most likely fellow instructors) will pity me for this, but I face the challenge of coming up with new test questions every year and for every new edition of my book. By now, I have written 1000’s of questions and, at times, I feel I have exhausted my imagination for new problems.
Can I turn to Chat GPT3 to come up with new exam questions? To find out, I entered the first process analysis question (the Circored iron ore process) into the Chat GPT3 prompt alongside with the following instruction:
QUESTION 8
Create similar questions in the context of a coal mine.
Here is the response, i.e., the question generated by Chat GPT3.
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ANSWER 8
In a coal mining operation, the production process starts with extracting coal from underground seams. The coal is then moved through six process steps before it emerges as finished product. The steps and their capacities are as follows:
Crusher: 50 tons per hour
Conveyor belt: 45 tons per hour
Wash Plant: this plant holds up to 20 tons of coal and coal needs to spend 1 hour in the plant
Dryer: holds up to 100 tons of coal and coal needs to spend 3 hours in the dryer
Screening: 62.5 tons per hour
Loading: 59 tons per hour
Where in the process is the bottleneck and what is the overall process capacity?
This actually is a pretty good question. Chat GPT3 picked up the format and the logic of the iron process, but was able to transfer the question into the coal domain. I am by no means an expert on coal mining and processing, but these steps exist in coal plants and their sequence is at least plausible.
To replicate this for another question type and to add some humor to this paper, I also requested a waiting time question (see the voting operation discussed above), one that involves a very specific context.
QUESTION 9
Generate three queueing theory questions about average waiting times in the context of Homer Simpson’s day to day life.
Here is the response by Chat GPT3.
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ANSWER 9
"At Moe’s Tavern, Homer Simpson and his friends often wait in line for a drink. On average, customers spend 2 minutes at the bar and arrive at a rate of 20 customers per hour. The bartender takes an average of 3 minutes to serve each customer. What is the average waiting time for Homer and his friends before they are served a drink?"
"Homer Simpson spends a lot of time waiting in line at the Springfield DMV. On average, customers spend 5 minutes at the counter and arrive at a rate of 30 customers per hour. The DMV employees take an average of 10 minutes to serve each customer. What is the average waiting time for Homer before he is served at the DMV?"
"Homer Simpson likes to buy donuts at Lard Lad Donuts. On average, customers spend 1 minute at the counter and arrive at a rate of 15 customers per hour. The cashier takes an average of 2 minutes to serve each customer. What is the average waiting time for Homer before he is able to buy donuts at Lard Lad Donuts?"
Clearly, these are plausible questions and likely are more humorous than anything I could have produced myself (though, given that I am a German Operations Management professor, one might argue that this is not a high bar to clear). It is certainly good enough that I will take advantage of this technology in the future. Nevertheless, two shortcomings in these questions need to be pointed out.
First, the question really should provide only two numbers, the arrival rate (demand, 20 customers per hour in the first question) and the time to serve one customer (3 minutes in the first question). I have no idea why the additional number (“customers spend 2 minutes at the bar”) is provided and how it should be interpreted in the context of the question.
Second, for queuing theory being the right tool for the job, the demand for the process (the rate of customer arrivals) should be somewhat close to the capacity of the process (the rate of service). Consider the second question. 30 customers arrive per hour, each of them requiring 10 minutes of work. Clearly, one DMV employee would not be able to deal with this load and multiple employees would be needed. Though the question generated by Chat GPT3 speaks of “DMV employees” (plural), it does not state how many there are, making it impossible to answer the question.
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Part 3: Implications for MBA Programs and Faculty
I am not the first to speculate about the impact of Chat GPT3 on education. However, I propose that the impact of Chat GPT3 on business school education in general and Operations Management in particular goes beyond what its impact will be on teaching mathematics, history, biology, or literature. “Operations” has its roots in the Latin word “opus”, which stands for “work”. The purpose of my Operations Management class thus is about helping students analyze and improve the way people work, now and in the future. The science of biology has and will not change because of Chat GPT3. How people work, in contrast, is constantly changing as technology advances. Based on the B to B- performance of Chat GPT3 in my course and its ability to generate creative (though imperfect) questions for my future exams, I see the following implications for us as business school faculty.
Implication 1: Be mindful of what Chat GPT3 can and cannot do
The moment I saw the answer to my first question, I fell in love with Chat GPT3. I had used other natural language processing and AI software before, but this simple user experience and the great answer put me in a state of awe, and I am sure it has impressed many users before me.
But we should not forget that it made major mistakes in some fairly simple situations. Being off by a factor of 10x in the receiving station of Question 3 is below the academic performance of a middle school student. The average grade of Chat GPT3 was a B to B- in a domain that is well documented in thousands of pieces of knowledge that are accessible online.
We have many reasons to believe that the technology is getting better over time. But, we are still far from an A+ for complex problems and we still need a human in the loop.
Implication 2: Continue to teach the foundations
I am sure that there will be many calling for a change in course content making an argument of the type “if a computer can do it at zero marginal cost, a student should not need to spend time and money on mastering this skill” or “if a bot can pass the waiver exam of a course, clearly these skills should be removed from the curriculum!”. I have some sympathy for this argument. 35 years ago, as an undergraduate student in Germany, I learnt how to manually invert a matrix and how to solve simple optimization problems with nothing but pen and paper. After successfully displaying these skills on my final exam, I have never used them again.
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But I would not go as far as making the claim that these skills were a complete waste of my time. In my view of education, an elementary school student still needs to learn that 7 x 7=49 and that the capital of Pennsylvania is Harrisburg, even though calculators have been widely used for over 50 years and students can use Google or Wikipedia to find answers for most factual questions. It is the nature of foundational skills that they are required to comprehend more advanced topics.
How does the increasing market volatility post Covid impact the suitability of a just-in-time supply chain? Should US manufacturers with most of their suppliers located in China embrace a dual sourcing strategy? To competently answer these questions one needs a solid understanding of the foundations of operations management. You need to be able to walk before you can run! So, business school faculty or elementary school teachers – as educators we still must teach the foundations.
Implication 3: Deal with the cheating when testing foundational knowledge
Many educators are interested in the Chat GPT3 discussion out of a concern that their students might be cheating on homework assignments and final exams. They should be. Though in the past I have had an open book, open notes policy for my exams and I allowed students to use computing devices, I will now join thousands of professors and teachers and explicitly ban the usage of Chat GPT3 and other technologies of this type for the purpose of homework assignments and the final exam in my foundations courses.
I realize that regulating exciting new technology is oftentimes perceived as a desire to hang on to the status quo. Nevertheless, allowing a student to access Chat GPT3 during an exam that tests facts and foundational concepts is like allowing the student to call a friend with an average academic competence and take the exam for her. Reliable tests play an important role in teaching and skill certification and this should not be compromised because of a new technology.
Implication 4: Mimic the workplace by teaching how to evaluate a proposed plan of action
MBA programs are professional degrees that prepare students for careers in the business community. Technologies like Chat GPT3 are already used in the workplace and that usage is only going to increase. Their ultimate goal is to improve managerial decision making. Managerial decision making involves creating a set of alternatives and then critically reflecting which alternative is the best for the situation at hand.
As our MBA graduates advance in their careers, they will make more and more of these decisions in groups where alternatives will be generated by consultants, co-workers, and direct reports. The skill of looking at a suggested
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alternative that is well presented and looks totally plausible and then being able to critically evaluate if the suggested alternative is fundamentally flawed or absolutely brilliant is thus among the most important skills in a management career. With Chat GPT3 playing the role of that smart consultant (who always has an elegant answer, but oftentimes is wrong) we thus have a perfect training ground for developing that skill. Just think back to Answer 3 (the Cranberry process). It was well presented and the numbers looked coherent and plausible – but, it was wrong nevertheless. By letting students use Chat GPT3 during case discussions, I can thus emulate the decision making process a senior executive would face in the work place.
Implication 5: Let students use Chat GPT3, but simultaneously raise the bar for assignments
The scenario that most K12 teachers are concerned about is that a student who in the past would go to the library and spend four hours on a homework assignment contrasting the views of Albert Camus and Jean-Paul Sartre on existentialism is now “getting away” with a five minute interaction with Chat GPT3. As a result of this “shortcut” the student learns less than before. If I would be a K12 teacher, I would be concerned about my students taking such shortcuts as well.
But, I am not a K12 teacher. I have the privilege of teaching highly motivated students, most of whom are making a substantial personal and financial sacrifice to be in my classroom. With or without Chat GPT3, I can get a certain amount of time from them each week (say four hours). It is now up to me to come up with assignments that are challenging enough so that they warrant that time investment. To the extent that we believe that Chat GPT3 gives the students a head start on their homework, it is my job to hold them accountable to a higher standard.
In many ways, this is similar to how we have been using group assignments for many years. Just as we would expect a better deliverable for an assignment that was given to a group of five students, we should expect more from a student that we encourage to collaborate with a technology such as Chat GPT3.
Implication 6: Ask students to imagine the new rather than tweaking the old
In his book “Zero to One”, Peter Thiel challenged entrepreneurs to move beyond the existing paths of innovation. Thiel distinguishes between “going from 0 to 1”, which corresponds to creating something fundamentally new (Bill Gates coming up with a PC operating system) and improving upon what exists by going from “1 to n” (moving from Windows 10 to Windows 11).
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The knowledge of Chat GPT3 is inherently built on synthesis. Even when we ask it to engage in creative problem solving (recall Question 7), Chat GPT3 will always stay in a solution space that is defined by what it has seen in the past.
Outstanding business ideas, in contrast, oftentimes go beyond optimizing what is and move to imagining what could be. For example, Chat GPT3 and its successors will likely excel in finding the optimal delivery path for a truck that has to make a given number of shipments to a given set of addresses. But will it be able to question the problem? Will it challenge the mode of delivery? I appreciate the need to teach our students how to find the shortest path through a network. But wouldn’t the A+ student come up with an idea such as a strategically positioned locker that customers walk to in order to pick up their shipment or use a drone for delivery? It is up to us as educators to reward, if not require, such out of the box thinking.
Implication 7: Don’t be shy using Chat GPT3 to improve the productivity of the teaching process
Nine years ago, I was among the first faculty to make my MBA course content available to the general public by creating a MOOC. Video based teaching allowed for enormous increases in teaching productivity (Terwiesch and Ulrich 2014), something that at first, many of my students and faculty colleagues were skeptical about. The strategic decision, of course, was who should benefit from that higher productivity. I now use these videos to help students who have missed class or are struggling for other reasons. This allows me to customize learning in a way I could not do before. Using this video content has resulted in improved learning and has reduced student anxiety. It has also increased test scores.
Recall my experiment with having Chat GPT3 create exam questions for me. It normally takes me about 20 hours of work to create an exam and another 10 hours for TA’s to test the exam and write solutions to it. Now, I think we could get my exam writing time down to 10 hours and the TA time down to 5. In other words, we have a 100% productivity increase in the “exam writing operation”. It is easy to imagine similar magnitudes of improvement in grading processes, tutoring, and office hours.
It is now up to us to determine what to do with this increased productivity. In my view, we should return it to the students in the form of extra meetings outside class, personal attention, joint social activities, or the design of new course materials.
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Afterthought
Given my new relationship with Chat GPT3, I can’t help but turn to the computer one last time and ask my new digital friend what it thinks its impact on MBA education will be the in the future. QUESTION 10
What will be the impact of the Chat GPT3 technology on how MBA students are taught. Specifically, how will Chat GPT3 impact MBA education differently from K12 education?
Look at the answer and draw whatever conclusion you like. ANSWER 10
Chat GPT-3 technology has the potential to greatly enhance MBA education by providing students with personalized, interactive learning experiences. It can be used to generate personalized study materials, provide real-time feedback, and facilitate online discussions and group projects. Additionally, Chat GPT-3 can be used to simulate real-world business scenarios, allowing students to practice decision-making and problem-solving in a safe, virtual environment.
The impact of Chat GPT-3 on MBA education may be different from its impact on K-12 education because MBA students are typically older and more experienced, and are often working professionals. They may have different learning styles and needs than K-12 students, and may require more advanced, specialized content. Additionally, MBA programs often involve a greater emphasis on practical, real-world applications, which Chat GPT-3 may be particularly well-suited to support.
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References
Terwiesch, Christian, Karl T. Ulrich, “Will Video Kill the Classroom Star? The Threat and Opportunity of MOOCs for Full-Time MBA Programs”, White Paper, Mack Institute 2014
Miller, Jeffrey G. "National Cranberry Cooperative." Harvard Business School Case 675-014, August 1974. (Revised November 1983.)
Terwiesch, Christian, Christoph H. Loch, “Pumping Iron at Cliffs and Associates: The Circored Iron Ore Reduction Plant in Trinidad”, Case of the Wharton-INSEAD Alliance, 2004
Cachon, Gerard, Christian Terwiesch, Matching Supply with Demand: An Introduction to Operations Management, 4th edition, McGraw Hill, 2018
About the Author
Christian Terwiesch is the Andrew M. Heller Professor at the Wharton School of the University of Pennsylvania. He is a Professor in and the chair of Wharton’s Operations, Information, and Decisions department, co-director of Penn’s Mack Institute for Innovation Management, and also holds a faculty appointment In Penn’s Perelman School of Medicine. His research on Operations Management and on Innovation Management appears in many of the leading academic journals ranging from Management Science to The New England Journal of Medicine. He is an award winning teacher with extensive experience in MBA teaching and executive education.
Professor Terwiesch is the co-author of Matching Supply with Demand, a widely used text-book in Operations Management that is now in its third edition. Based on this book, Professor Terwiesch has launched the first Massive Open Online Course (MOOC) in business on Coursera. By now, well over half a million students enrolled in the course.
His first management book, Innovation Tournaments, was published by Harvard Business School Press. The novel, process-based approach to innovation outlined in the book was featured by BusinessWeek, the Financial Times, and the Sloan Management Review and has lead to innovation tournaments in organizations around the world. His latest book, Connected Strategies, combines his expertise in the fields of operations, innovation, and strategy to help companies take advantage of digital technology leading to new business models. The book has
26
been featured as the cover story of the Harvard Business Review and has been featured by Bloomberg / BusinessWeek as one of the best books in 2020.
Professor Terwiesch has researched with and consulted for various organizations. From small start-ups to Fortune 500 companies, he has helped companies become more innovative, often by implementing innovation tournament events and by helping to restructure their innovation portfolio. He holds a doctoral degree from INSEAD and a Diploma from the University of Mannheim.

MBA
ALBERTA SCHOOL OF BUSINESS

Master of Business Administration 1
Your path
to leadership
extends beyond
borders
With world-class faculty and a proven dynamic
curriculum, the Master of Business Administration
degree at the University of Alberta is the path to the
skills and knowledge to advance your career.
University of Alberta:
Founded in 1908
Home to 40,000+ students
Top 5 in Canada
Top 150 in the world
Alberta School of Business:
Founded in 1916
900+ Graduate Students
31,000 alumni
AACSB accredited
Rankings of Business faculty, University of Alberta and/or MBA program ranking
(www.ualberta.ca/business/about/rankings.html)
2 Alberta School of Business
Alberta
Since 1908, the University of
Alberta has established itself
as a leading research-intensive
university, one of the top five
universities in Canada and
amongst the top 150 universities
worldwide. The U of A is home to
more than 40,000 students enrolled
in 500 graduate programs and 200
undergraduate programs. Programs
and courses are developed and
led by internationally renowned
professors drawn here by an
academic culture that is open,
exploratory and supported by
an innovative and fully involved
business community.
Edmonton
The capital city of Alberta,
Edmonton is the fifth-largest
municipality in Canada with a
metropolitan area population
over one million. Home to a
vibrant economy, Alberta’s capital
region enjoys a stable business
environment with strong long-term
growth opportunities.
Famed for its entrepreneurial spirit,
Edmonton is a place where people
come together to build, create and
change things for the better. It is
defined by an entrepreneurial spirit
not only in business, but also in the
arts and in social activism aimed
at ensuring opportunity for all. It is
a place where good ideas have the
best chance to become reality.
40K+ students
enrolled
Alberta School of Business
The Alberta School of Business is one of Canada’s leading business schools,
offering undergraduate, graduate, doctorate, and executive education
programs. The school opened in 1916 as the School of Accountancy and
graduated its first MBA class in 1966. Today it is consistently ranked among
the best in the world for research, teaching, and community involvement.
The Alberta School of Business is also the first and longest continuously
accredited business school in Canada. Accreditation by the Association to
Advance Collegiate Schools of Business (AACSB) represents the highest
standard of achievement for business schools worldwide and stands as
a testament to the diversity of programs, research strength and career
development of alumni.
Master of Business Administration 3
4 Alberta School of Business
More than one
way to earn
your MBA
MBA graduates
emerge equipped with
current knowledge
and pragmatic, highlysought-after skills they
need to succeed.
Apply Yourself Full-Time
Through a blend of lecture, case
studies, and applied learning, the
full-time MBA program will help
you transform over 20 challenging
months. Focused, inspiring and
effective, the core curriculum will
give you an integrated grounding in
management essentials. You can
choose to complete one of the U of A’s
established career tracks, or tailor your
degree with a mix of elective courses
suited to your own interests.
Master of Business Administration 5
Work and Study Part-Time
Earning your MBA part-time allows
you to improve your career path in
the evenings. While most students
choose to complete two courses
per term, you do have the flexibility
to choose how light or heavy of a
course load you take. Most students
complete their MBA part-time, in
three to four years, but you will have
up to six years to meet the MBA
degree requirements.
Anywhere, Anytime, Online
Over the course of 36 months, the
Online MBA Program is designed
to fit around your work schedule so
you can balance work, school and
personal commitments. Courses
are offered asynchronously and
have been specifically designed
to maximize learning outcomes.
With course materials and lectures
available on demand, you can learn
at your own pace from anywhere.
6 Alberta School of Business
AMBER MYLES
MBA (2023)
The past couple
of years, I’ve been
involved in Net
Impact. The program
looks to mobilize next
generation leaders to
use their skills and the
power of business to
really make a positive
impact for social
and environmental
sustainability.
Master of Business Administration 7
Get on the FastTrack
Designed for individuals holding
a bachelor’s degree in business
from a North American university,
the FastTrack MBA offers you
the opportunity to complete your
MBA in just one year. Rather than
forcing you to re-learn business
fundamentals, the program focuses
on advanced management topics
and implementing leadership skills
you’ll need to take your career to
the next level.
By completing senior MBA elective
courses, you’ll connect with other
students from a wide range of
backgrounds. You can complete the
program either full-, or part-time,
taking a minimum of 12 courses.
Combined Degrees
Leveraging the academic strength
of the university, the U of A MBA
allows students to complete a
combined degree. The Alberta
School of Business currently offers
the following combined degrees:
· MBA/JD (Law)
· MBA/PharmD (Pharmacy)
· MBA/MEng (Engineering)
· MD/MBA (Medicine)
· MBA/MAg (Agriculture)
· MBA/MScPT (Physical Therapy)
· MBA/MF (Forestry)
· MBA/MScOT (Occupational Therapy)
· MBA/MLIS (Library &
Information Studies)
8 Alberta School of Business
Class profile
Total # of students 500across all MBA programs
FULL-TIME
MBA PROGRAM
35%
14
6 years
3.35
630
35%
12
9 years
3.43
630
% of women:
Average work experience:
Average GMAT:
Average
undergrad GPA:
# of countries
(represented by citizenship):
29 Average age: 33
PART-TIME
MBA PROGRAM
Master of Business Administration 9
10 Alberta School of Business
Master of Business Administration 11
A curriculum
as flexible as
it is strong
The MBA program is designed to give you a
solid grounding in business and the opportunity
to create a schedule that fits
your career focus.
When you begin your journey toward earning your MBA at the
U of A, you’ll have the option of taking classes in person, online
or a combination of both. Whichever you choose, prepare to
learn, grow and be challenged.
MBA CAREER TRACKS
You can tailor your MBA to your
career goals with one of five
career tracks. Much like a major
or specialization, these tracks
supplement your core courses.
In the latter half of your program,
personalized electives help you focus
and sharpen your career course.
Energy Finance will prepare you
for a role with financial institutions,
advisory firms, energy and oil and
gas companies, and within the
public sector.
Innovation and Entrepreneurship
focuses on all levels of innovation
management from idea generation,
through feasibility studies, and finally
to market launch.
Operations and Business Analytics
will give you the technical training
and know-how to excel in operations
management, supply chain, logistics
and business analytics while
building the higher-level strategic
and managerial mindset needed
to lead organizations forward.
Public Sector and Healthcare will
prepare you to pursue a career in
municipal, provincial, or federal
government, provincial health
bodies, or non-profit organizations.
Strategy and Consulting will give you
the strategic tools, frameworks and
industry-specific knowledge you’ll
need to help organizations progress
and succeed.
12 Alberta School of Business
Master of Business Administration 13
ELECTIVE COURSE EXAMPLES
BUEC 611:
Real Estate Asset Strategies
SEM 631:
New Venture Creation
BUS 640:
Strategic Supply Chain Management
SEM 633:
Managing Organizational Change
FIN 615:
Trading and Financial Markets
SEM 686:
Women and Leadership
MARK 630:
Marketing Communication
and Branding
SEM 656:
High Tech Business Development
OM 620:
Predictive Business Analytics
SEM 636:
Management Consulting
OM 604:
Bargaining and Negotiation
SEM 638:
Corporate Sustainability
14 Alberta School of Business
Careers and
work integrated
learning
Whether you’re looking to switch industries,
move up through your organization or build
on your skills, we’ll provide personalized
support to ensure you’re positioned for
success. Resources and support include
speaker events, personalized coaching,
networking events, online resources,
workshops and seminars, mock interviews
and career development.
The career and work
integrated learning
team is here to support
you in every aspect
of your career journey
as you make your
way through the
MBA program.
Master of Business Administration 15
CAREER WORKSHOPS
You’ll have access to a mix of workshops and seminars on topics tailored
to your career needs.
LinkedIn
Profiles that perform and using them
effectively for your job search
StrengthsFinder
Optimizing your own and your team’s
strengths
Networking with purpose
Even introverts can do it
Level Up
Understanding how to position
yourself for promotion
Storytelling
Building your compelling story and
how it relates to brand
Wellness
How are you feeling? Mental wellness
at work
Building resilience
How to manage change in the
new world
PERSONALIZED SUCCESS COACHES
To make sure you reach your full potential, International
Coaching Federation certified coaches will meet and work
with you on a regular basis. With tactical advice from your
assigned coach, you’ll develop your own personal brand and
career goals with the help of personal assessments and
meaningful conversations. No matter what the challenge, your
coach is there with advice on anything and everything – from
setting your career direction to preparing for an interview.
INTERNSHIPS
Once you begin to transition into your career, the Career and
Work Integrated Learning team will make sure you have the
skills you need to put what you’ve learned in the classroom
to work in the real world. By participating in a four-month
summer internship, you’ll gain valuable work experience,
build your professional reputation, and start to expand your
network. For many MBA graduates, these internships turn
into full-time, permanent positions.
WORK IN CANADA
International students are eligible for a three-year
post-graduation work permit.
of MBA grads are
employed within three 94% months of graduation
16 Alberta School of Business
Master of Business Administration 17
It’s opened my
eyes to how many
incredibly cool things
are happening in the
business community
in Alberta and
around the world. It
also taught me how
important it is to
keep learning from
others, putting myself
out there, and keep
up with trends and
current events.
LYNDSAY GERMAIN
MBA (2022)
18 Alberta School of Business
APPLICATION CRITERIA:
Undergraduate degree
• GPA of 3.0 or higher based on last
60 credits or two years of study.
• FastTrack applicants: GPA of 3.2
or higher.
Resume
• Minimum of two years of full-time,
post-grad work experience.
• FastTrack applicants: minimum
of 3 years of full-time, post-grad
work experience.
Standardized test
(if required)
• GMAT or GRE
English Language
Proficiency (if required)
• IELTS, TOEFL, Duolingo
Letters of reference
• All applicants must provide two
professional references.
Statement of Intent
• A 1–2-page document outlining
career goals and what you will
contribute to the program.
Admission
Requirements
Master of Business Administration 19
TUITION
Canadian citizens and
permanent residents
• 2022/23 Instructional fees:
$2,462.40/3-credit course
• Non-instructional fees:
~$1,800.00/year with
• Total program fees = ~$54,000*
International Students
• 2022/23 Instructional fees:
$28,281.60
• Non-instructional fees are
~$1,800.00/year
• Total Program Fees = ~$60,000*
* Fees based on a standard 60-credit 2022/23
MBA program in Canadian dollars and are
subject to change.
Entrance awards and
scholarships
Every MBA student is automatically
considered for entrance awards ranging
up to $10,000. Once enrolled in the
program, you can apply for scholarships
based on your academic success,
program involvement and extracurricular
clubs and activities. These scholarships
range up to $15,000.
20 Alberta School of Business
Application
Deadlines
Master of Business Administration 21
FULL-TIME MBA
Applications open October 1, closes March 1 (International
applicants) or May 1 (domestic) for Fall intake.
PART-TIME AND ONLINE MBA
Applications open October 1 and close May 1 for Fall intake.
Winter intake opens August 1 and closes November 1.
FASTTRACK MBA
Applications open October 1 and close May 1 for Fall intake.
Winter intake opens August 1 and closes November 1.
APPLICATION PROCESS
1. Initial review
Confirmation of all required documents have been received
2. Academic evaluation
Evaluate prior academic performance as well as
GMAT/GRE scores
3. Experience evaluation
Evaluate professional work experience, references, and statement
of intent.
4. Interview Stage
First interview is conducted virtually and consists of a short
online recorded interview. The second interview will be a longer
face-to-face interview.
5. Final Decision
After the two interviews, your application will be sent on to the
Faculty of Graduate Studies and Research for final approval into
the program.
22 Alberta School of Business
STEFANIE FISCHER
MBA (2023)
Your MBA helps
you understand
all aspects of
business and it’s
helpful navigating
that day-to-day, but
also insight into
the high level of
the organization.
Global study tours
International study tours are a chance for you to travel with
your peers and experience the business environment outside of
Canada firsthand. Study tours combine pre-trip lectures with a
one-to-two-week study trip that incorporates international company
visits, local lectures, and cultural site visits. Destinations change
year-to-year but have included Europe, China and South America
in recent years.
International educational exchanges
Learning exchange opportunities offer unique opportunities to
study from two weeks to eight months at a partner university abroad.
In most cases, you’ll only pay your University of Alberta tuition while
on the exchange. If you are looking for international experience, but
can’t commit to a semester abroad, several short-term courses are
also offered over the summer. The Alberta School of Business has
direct bilateral exchange agreements with 40+ institutions in
25 countries around the world.
Global
Opportunities
Master of Business Administration 23
24 Alberta School of Business
Double-down with
a dual degree
The dual degree option lets you
earn two degrees in two years of
study while gaining international
credentials and experience. You will
complete the first year of your MBA
at the University of Alberta, then
spend your second year at a partner
institution abroad.
Dual Degree partner institutions
EDHEC Business School
(Lille or Nice, France)
WHU Otto Beisheim School of
Management (Vallendar, Germany)
Nagoya University of Commerce
and Business (Nisshin, Japan)
Business on the Front Lines
This six-credit course gives you
the opportunity to work with
partner organizations to create
lasting fundamental changes in
frontier markets all while gaining
life-changing front-line global
experience.
Master of Business Administration 25
Top off your MBA with
a capstone course
As part of the MBA Capstone
Course, you’ll work as part of a
team with an outside organization
to help them face strategic issues.
You will identify the issue, provide
potential solutions, recommend
a course of action, and develop
an implementation plan for your
client. As the capping course of the
program, it is your opportunity to
apply what you’ve learned and gain
first-hand real-world experience.
Creative Destruction
Lab (CDL)
This seed-stage program for
massively scalable, science and
technology-based companies takes
an objectives-based mentoring
process with the goal of maximizing
equity value creation. Selected CDL
ventures are supported by MBA
students working with venture
founders to develop financial
models, evaluate potential markets
and fine-tune strategies for scaling
over the course of the program.
26 Alberta School of Business
Net Impact
With industry guidance from
KPMG, this extracurricular club
offers the chance to participate
in consulting projects and
experience the dynamic world
of management consulting.
Partnering with not-for-profit and
sustainable organizations, you
can make a meaningful social and
environmentally sustainable impact
in your community.
Get involved,
expand your
network
MBA Games
The largest competition in Canada,
MBA Games offers the opportunity
to connect with other MBA
students across Canada, share
ideas and compete in a series of
athletic, academic, and team spirit
events. The games are hosted
in a different city every year and
competitors raise awareness and
funds for a given charity.
Master of Business Administration 27
Inclusion and diversity club
This club provides opportunities to
build connections and community
through events and activities that
increase awareness of issues
students face. Members become
allies and help create an inclusive
and supportive environment for
all MBA students.
28 Alberta School of Business
NOTES

MBA
Master of
Business Administration
FOR MORE INFORMATION
Master’s & Professional Programs
Room 2-30 Business Building
University of Alberta
Edmonton Alberta
Canada T6G 2R6
uab.ca/mba
Email: mba@ualberta.ca
Phone: 780.492.3946
Toll free: 1.866.492.7676

Because business
is the greatest
platform for
change
The future
belongs to
those who …
At the Desautels Faculty of Management, we take pride
in our reputation for outstanding teaching and innovative
research. Year after year, rankings of the world’s top business
schools affirm the calibre of talent and achievement within
our programs. Yet there is nothing that fills me with greater
pride than witnessing the contributions of individual
students. They come from more than 75 countries around
the world in pursuit of a vision that extends far beyond
the bottom line. More than any other generation before
them, they recognize the unlimited potential of business to
help people flourish. At Desautels, we aim to equip these
students with the skills and experiences they need to make
lasting impact. Before they graduate, they tackle complex
challenges in data analytics and other expanding areas of
management. They learn to make decisions based on what
is sustainable, not just what is profitable. They leverage their
entrepreneurial skills to found businesses that disrupt entire
industries. They achieve extraordinary success, because they
dare to do things differently—and the future belongs to those
who dare.
Dean Morty Yalovsky
03 mcgill.ca/mba
05 mcgill.ca/mba
to launch
the next phase of
your career
In business education, as in business, what works today
will not necessarily work tomorrow. There’s nothing
traditional or expected about the way we have redesigned
our MBA program. There can’t be, if we expect our
students to compete at the highest level in a rapidly
changing business environment. We recognize that each
one of the 80 students in our incoming MBA classes
comes to us with a diverse background, skill set, and vision
for the future. The mid-career student who aims to move
to a higher rung of leadership within her organization
will have distinctly different needs from the student who
seeks to leverage his MBA to blaze a new career path
in a new country. Our one-year and two-year program
options take this diversity of need into account. We also
recognize that employers are hungry for a set of skills
that most MBA programs have historically neglected to
teach, like AI, financial technology, data analysis, and
design thinking. When the market speaks, we listen. With
new, flexible specializations, our students can personalize
the content of their degrees to gain a competitive
edge. In redesigning our MBA program, we have charted
our own course because we expect our students to do
the same.
MBA Director John-Paul Ferguson
Our newly
redesigned
MBA program
06 mcgill.ca/MBA 07 mcgill.ca/mba
Build a professional
network. Learn new
perspectives.
International
12%
Rest of Canada
3%
Toronto
19%
66%
Montreal
Summer 2019
Internship by
Geographic Area
Make an impact on
the business world.
Our MBA students land competitive internships
in a diversity of settings, from major international
companies to growing local startups. With the
support of our Career Services team, they discover
unique opportunities to explore their career
options while contributing to a larger mission.
97% of full-time MBA students seeking
employment were employed for a
Summer internship
It’s not enough to hone these skills in the months
leading up to graduation. From interviewing
for internships to leveraging connections from
networking events, you need them from day
one. Our new, mandatory Leadership and
Professional Skills course brings in coaches,
researchers, and other industry experts to help
position you for professional success.
Integration classes provide a unique opportunity
to apply core skills by partnering with a real
company to solve a current problem.
Our new Real-time Decisions class pairs you with
a company to make a strategic decision. You’ll
have several weeks to research the company’s
business problem before diving in.
Experiential learning brings
learning to life in a real-world setting
10-day international study trip → Improve
your global fluency through company visits and
networking events in a foreign context.
Exchanges → Gain a new perspective by studying
at another top business school overseas.
Practicum → Complete a specialized project
under the guidance of an accomplished faculty
member.
Internships → Build practical work experience
to leverage in your future career.
One year or two? Choose between our 48-credit and 54-credit programs, keeping
in mind that every student begins at the same time and takes the same number
of classes. The difference in credits comes down to the time you spend in the
internship, not the classroom. The 48-credit program can be completed in 12
months. The 54-credit takes 20, though many students accelerate it to finish in 16.
Base camp
Our intensive, one-week workshop ensures
that everyone begins their MBA with a
basic level of quantitative competency.
→ Business Math
→ Financial Accounting
Select a specialization
Align your program with your passion by
choosing up to two specializations:
→ Business Analytics
→ Entrepreneurship
→ Finance
→ Global Strategy & Leadership
→ Marketing
The core
Diversify your learning experience
Interactive lectures and case studies form the basis of foundational courses:
Business Fundamentals Leadership & Professional Skills
MODULE 1
Accounting
Economics
IT
Operations
Statistics
MODULE 2
Finance
International Economics
Marketing
Organizational Behaviour
Strategy
MODULE 3
Effective Communication
Ethics
Leading with Empathy
Self-awareness
Team Dynamics
Length Fall Winter Summer
1 Year
48 Credits Core Electives Electives
Fall Winter
2 Year
54 Credits Core Electives Internship* Electives Electives
*Internship can be completed any time after the core.
to chart your
own course
09 mcgill.ca/mba
Our students
Dare to learn
differently
“I’ve chosen to pursue an MBA in
order to move my career in a more
meaningful direction. Desautels
is helping me prepare for a future
in consulting, where I plan to help
companies build a more diverse,
inclusive culture. I’ve appreciated
the ways that my classes, especially
in finance, have bridged the
practical and the theoretical to
provide a test-run for the next
stage of my career. The experiential
opportunities have also been
extremely valuable. From
travelling internationally for a case
competition to having lunch with
the CEO of a major Canadian bank,
I’ve experienced things I never
would have dreamed of in my time
at Desautels.”
Yuan Chu Zi Lao (Canada)
FINANCE
“While my engineering experience imparted a
certain level of proficiency in analytics, I was
eager to expand my knowledge and grow
professionally at Desautels. From courses that
focus on developing competence in analytical
tools and software to hands-on experience in
consulting projects, my MBA program has given
me a great deal of experience in a short period
of time. The program provides unparalleled
opportunities to learn in a very flexible,
collaborative environment and leverage what
I’m learning in the workplace.”
Guillermo Simonet Romero (Chile)
ANALYTICS
“Today’s MBA students are tomorrow’s
leaders. We are the ones who will ultimately make
decisions to lead the transition to renewable
energy, fair employment practices, gender parity,
and lower carbon emissions. It’s important to make
sustainability the norm now so that these decisions
become second nature. Otherwise, we will stick
the next generation with problems we neglected
to solve because the solutions didn’t directly
contribute to next year’s bottom line. Pursuing
long-term sustainability requires patience,
persistence, and quite a bit of grit. Fortunately,
Desautels prepares leaders to take on the
challenge.”
Jackie Hudspeth (USA)
SUSTAINABILITY
“My STEM background gave me an excellent
foundation for solving problems, but I had tunnel
vision. I didn’t understand what was involved in
making decisions and leading people. In a short
time, my MBA experience has retrained my
brain to think differently. Engineering is a very
black-and-white world, so I have had to learn to
accept that there’s not always one right answer in
business. As I discover all the facets that go into
making complex decisions, and have countless
opportunities to put that knowledge into practice,
I’m preparing to become a leader in my industry.”
Ugo Umeano (Nigeria)
STEM
Our Students
11 mcgill.ca/mba
Sustainability
“Desautels MBA helped me achieve
fluency in strategy, finance, analytics,
and other key aspects of business.”
I first became mindful of sustainability issues while
teaching English to students in a small village in
Cameroon through the PeaceCorps. I quickly
realized that because of the unreliable power
grid, my students didn’t have enough electricity
to complete their homework at night. From that
point onward, I started thinking about access to
different kinds of energy. But while my interest
in renewable energy sources was piqued, I didn’t
have any background in business. What my
Desautels MBA helped me achieve is fluency in
strategy, finance, analytics, and other key aspects
of business. I also had the opportunity to complete
a project comparing the business growth of two
solar companies. The earlier MBA students can
reflect on sustainability issues through projects like
these, the better prepared we will be to assume
leadership roles. Today, I spearhead business
development efforts for a leading global player
in the solar, biofuels, lithium-ion battery, and
energy storage sectors. My company helps other
companies and their employees invest directly in
renewable energies. Not long ago, I read that by
2050, 50% of global electricity will be generated
by renewable energy sources. The world will look
entirely different 30 years down the road, and I’ll
be equipped to make decisions in that new world.
Justin Park (USA)
MBA’18
Finance
“I came to Desautels to
invest in my future, and
it’s paying off.”
Finance is embedded in so many parts of our
lives. We use finance to quantify funding needs,
help businesses through stages of growth, and
prioritize investments that make a positive impact
on the community. My Desautels MBA enables me
to analyze and solve problems by looking at the
world through the lens of finance. In retrospect,
I wish I could have taken even more courses than
I did during my time at McGill. I directly apply
the strategies and perspectives I learned from
classes like Pensions Investing in my current
role as an investment analyst for a large pension
plan. Outside of the classroom, I had the opportunity
to participate in case competitions to devise
solutions for pressing social and environmental
challenges. It was an unforgettable experience to
bring home the Net Impact Sustainability challenge
trophy after competing against teams from all
over North America. Ultimately, this real-world
experience equipped me with the skills, network,
and confidence to transition out of student life into a
successful career. The fact that I learned alongside
an international group of students with diverse
viewpoints only added to the experience. Thanks to
my peers, I graduated with a better grasp of what
leadership looks like in dozens of countries around
the world. I came to Desautels to invest in my future,
and it’s paying off.”
Mehreen Haider (Pakistan)
MBA’19
Alumni
who
13 mcgill.ca/mba
Analytics
“At Desautels, I gained the
tools I needed to fill in the gaps
in my knowledge.”
In every company, you need someone who can
analyze data in order to make predictions, automate
and optimize processes, and solve any number of
problems to make things run smoothly. I decided to
pursue an MBA at Desautels when I was working for
an energy company in an analytics role. I had some
skills in manipulating data, but most of my work was
very industry-specific. I knew I had so much more
to learn. At Desautels, I gained the tools I needed
to fill in the gaps in my knowledge. Each one of my
analytics classes equipped me with technical skills
and challenged me to apply them to case studies
and projects in creative ways. One of the most
rewarding parts of the MBA experience was the
opportunity to solve problems in groups. Some of
my classmates had a background in programming,
others in strategy. Everyone brought something
different to the group and benefited from each
other’s expertise. While the Business Analytics
concentration at Desautels is still relatively new,
there are already several cohorts of analytics
students who have gone on to land fantastic
jobs. After graduation, I accepted an offer from
Amazon to work in the field of supply chain
management. Thanks to my MBA, I’ve developed
the skills and background to take on a new
challenge. I’m seeing results.
Anastasia Budaeva (Russia)
MBA’20
Entrepreneurship
“Becoming an entrepreneur
has been the most fulfilling
experience of my life.”
I discovered my passion for retail innovation
and entrepreneurship at Desautels. As an MBA
student, I co-founded a startup called Turbodega
to help small grocers in emerging countries
track their daily sales in real time. From value
creation to marketing strategy, the content I
learned in my MBA classes has been incredibly
useful in this venture. I’m currently applying a
methodology I learned in one of my courses
to improve the efficiency of my company’s
marketing activities. Outside of class, access to
the McGill Dobson Centre for Entrepreneurship
helped me and my team to refine our product
and value proposition. The Dobson Centre went
above and beyond to connect us to a network of
alumni, mentors, investors, and customers. Today,
Turbodega serves more than 1,000 bodegas. Using
our software management tool, our customers
enjoy a lower cost of goods, access to fair working
capital lines of credit, and data-backed business
advice. Becoming an entrepreneur has been the
most fulfilling experience of my life.
Julio Castañeda (Mexico) Alumni
MBA’19
who
14 mcgill.ca/MBA 15 mcgill.ca/mba
to make
your mark in
Montréal
There’s a reason Montreal claims the title of
best student city in North America year after
year. A thriving arts and cultural scene, low cost
of living, low level of crime, and plentiful job
opportunities attract students from all over the
world. No matter what their background or creed,
newcomers encounter the welcoming, tolerant
vibe of a city that embodies “joie de vivre” and
prioritizes a high quality of life. They join a young,
diverse population of 1.7 million people who shape
the city into a more appealing destination every
year. Montreal has long enjoyed a reputation for
being an artistic and culinary hotspot, but it has
more recently evolved into a hub for technology,
artificial intelligence (AI), and entrepreneurship
as well. As the island pulses with the energy of
constant growth and change, students have a
unique opportunity to change and grow with it.
Mont Royal
Montreal’s largest public park
offers nearly 500 acres of green
space to exercise, picnic, and enjoy
free entertainment. Walk, cycle,
blade, or ski to the summit for a
skyline view of the city.
Igloofest
Every January, tens of thousands
of Montrealers bundle up for an
outdoor electronic music festival
over four consecutive weekends.
Iconic Restaurants
Montreal’s culinary scene lives up to the
hype. Head to St. Viateur Bagel for some of
the world’s best bagels, Schwartz’s Deli for
traditional Montreal smoked meat, and La
Banquise for a heaping plate of poutine.
Underground City
The largest underground city network in the world
features 32 kilometres of restaurants, shops, metro
stations, and entertainment venues to explore.
Montreal Canadiens
Also referred to as the Habs, Montreal’s
professional ice hockey team packs large,
passionate crowds into the downtown Bell Centre
for home games.
Lachine Canal
Once a major industrial hub, the Canal is now
a haven for recreational boaters, runners, and
cyclists along 14.5 kilometres of waterways
and trails.
Place des Arts
Canada’s largest cultural and artistic complex is
a mecca for fans of music, theatre, dance, and
contemporary art.
Old Port
Old-world charm meets new-world culture in the
streets of the Old Port. Head down to the river to
grab a drink at a rooftop bar, ride the Ferris wheel,
or catch a performance of Cirque du Soleil.
17 mcgill.ca/mba
Employment
by functional areas
2019 Employment
statistics
Our placement rate of 85% within
three months of graduation reflects our
commitment to helping students invest
in their future careers from the first day
they arrive on campus.
Our MBA employment results
Placement within 3
months of graduation1 85%
As a Desautels
student, you will
benefit from virtually
endless opportunities
to prepare for a career
of impact:
→ One-on-one coaching sessions
→ Interactive workshops on topics
like resume and cover letter writing,
interviewing, and networking.
→ Company information sessions
with industry professionals
→ Advanced psychometric testing
→ In-person networking opportunities
through Faculty-led Toronto
trip, Montreal career panels, and
recruitment fairs.
→ Prep programs in Consulting,
Corporate strategy and Finance
→ Online platform to connect with
alumni and mentors
1 85% placement based on 96%
reporting.
Technology
7%
Other
5%
Operations/Production
4%
Marketing/
Business
Development
13%
General
Management
24%
Finance
27%
Consulting
11%
AI / Analytics
9%
Launch a
career that
matters
Business
for change
Ask about our
$2M+
in scholarships
Desautels Faculty of Management
McGill University
Donald E. Armstrong Blg.
3420 McTavish
Montreal, Quebec
H3A 3L1
T 514 398 4066
@desautelsmcgill
mcgill.ca/mba
mba@mcgill.ca
Admissions requirements
→ Two years minimum of relevant full-time post-graduate work experience
→ Transcripts from undergraduate and other graduate degrees
→ Two professional letters of reference
→ TOEFL or IELTS (when applicable)
→ Three essay questions
→ GMAT or GRE
→ Curriculum vitae
→ Interview (by invitation)
Take the next step
Submit your application by the following dates:
ROUND 1 November 1
ROUND 2 January 15
ROUND 3 March 15 Final deadline (International students)
ROUND 4 May 1 Final deadline (Canadian citizens / Permanent residents)

Length of study: 20 months
Start date: September 2023
Work experience: Best fit for anyone with less than seven years of work experience.

Length of study: 28 months
Start date: September 2023
Work experience: Best fit for anyone with less than four years of work experience.

ACCELERATED DEGROOTE MBA
Are you a business graduate from a Canadian university? The accelerated program allows you to complete your MBA and enter the workforce in as little as eight months.

Length of study: 8 months to two years
Start date: September 2023
Work experience: Best fit for anyone with an undergraduate degree in business with a minimum two years of work experience.

Length of study: 36 months
Start date: September 2023
Work experience: Best fit for anyone with four to eight years of work experience.